ITunes Store Prob

Ok I bought a song and it didn't come with some FLV file with pics and lyrics.
How can I get what I bought???

itunes purchases don't come with FLV files and lyrics. I googled on FLV. Looks like it's a flash extension for videos, not music. itunes isn't like YouTube stuff.
You either bought an .m4p or m4v file.
Message was edited by: Katrina S.

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Help! I get a 'cannot connect to iTunes Store' message....

Every time I try to purchase an item and/or download updates from App Store for installed iPhone apps I keep getting a 'Canot connect to iTunes Sore' message.
On top of that, every time I try to sign in on my iPhone, I get just about half way thru with entering my ID user name when poof, I am booted out from signing in!! I can access iTunes on my computer with no prob but not the iphone (version 3G) I have tried everything that has been mentioned to try.... Hard reset, turning on/off my device, network reset, turning my internet router on/off, checking my Apple ID and password online, syncing my device again with iTunes on my computer, and I still cannot access the itunes store on my phone! arrrrrrrgggggh!! This is so annoying!
Can anyone help??
Thanks!

My apps are updating OK. This may be an iTunes/App Store server issue, but you can try restarting the iPad and see if that helps. You can also try quitting the app store, restart and try again,
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Cannot Connect to the iTunes Store. Request Resource was not found

I hope you can help me.
I get the following error when trying to connect to the iTunes store.
iTunes could not connect to the iTunes store, the requested resource was not found.
I am running Norton Internet security and have allowed all permissions for iTunes.
Following is the diagnostics log:
Thanks,
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D820
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {21F2991F-5976-4BE0-8031-064BC7AC9AF0}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Minipuerto del administrador de paquetes
IP Address: 192.168.2.26
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.200
DHCP Enabled: No
DNS Servers: 192.168.2.25
168.243.165.225
Adapter Name: {CB99A2BD-1A04-482A-BC5C-53E5597BA70B}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Minipuerto del administrador de paquetes
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Feb 12 11:09:06 2007
Lease Expires: Tue Feb 13 11:09:06 2007
DNS Servers: 192.168.2.25
168.243.165.225
Network Connection Information
Active Connection: Conexión LAN
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
A secure network connection could not be established.

Has anyone actually tried this suggestion posted by jeffporfiro's. He seems to be posting in any topic related to iTunes Store connection probs.
Is there any credibility to his suggestion? (below)
<<jeffporfirio wrote:
Solution is as follows:
Goto your C:\WINDOWS\system32\drivers
find a file named “hosts”, mine was located in a directory named “etc” under the “drivers” directory, rename the file, to something other than its name (eg. rem-old.host) and done ! >>

Error del vinculo seguro a itunes store

Hola tengo problemas a la hora de entrar a itunes store (Error del vinculo seguro a itunes store) todo esto sucedio despues de instalar un moden usb HUAWEI E173, ya probe todo ya instale esto winsock xp fix, y no me soluciono, aunque ahora me conecto a otra red igual mantiene el mismo error, parece q el modem de huawei a modificado parametros dentro de mi equipo, aca le dejo el error mas detallado, se que puedo solucionarlo restaurando el sistema, pero en ocaciones cuando viajo necesito usar el modem usb y vuelvo a tener el problema.
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
Olidata Chile S.A. A1xIM0
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Soporte para aplicaciones de Apple 2.1.6
Biblioteca de actualización del iPod 10.0d2
Controlador CD 2.2.0.1
DLL controlador CD 2.1.1.1
Dispositivo móvil de Apple 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Número de serie de iTunes 001FA6C400FD8688
El usuario actual no es un administrador.
La fecha y la hora local es: 2011-12-23 16:33:11.
iTunes no se ejecuta en modo seguro.
La composición acelerada de WebKit está activada.
Compatible con HDCP.
Compatible con Core Media.
Información de pantalla de vídeo
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** Información de complementos externos ****
No hay complementos externos instalados.
iPodService 10.5.2.11 se está ejecutando.
iTunesHelper 10.5.2.11 se está ejecutando.
Apple Mobile Device service 3.3.0.0 se está ejecutando.
**** Pruebas de conectividad de red ****
Información del adaptador de red
Nombre del adaptador:          {E979FEA8-F251-4624-925C-DBFCF14F73D4}
Descripción:          Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
Dirección IP:          192.168.1.210
Submáscara de red:          255.255.255.0
Puerta de vínculo predeterminada:          192.168.1.1
DHCP activado:          No
Servidor DHCP:
Concesión obtenida:          Wed Dec 31 19:00:00 1969
Caducidad de la concesión:          Wed Dec 31 19:00:00 1969
Servidores DNS:          200.48.225.130
                    200.48.225.146
Conexión activa:          Conexión LAN
Conectado:          Sí
Conectado:                    Sí
Módem en uso:          No
LAN en uso:          Sí
Proxy en uso:          No
Compatibilidad con SSL 3.0:          Activado
Compatibilidad con TLS 1.0:          Activado
Información del firewall
El firewall de Windows está activado.
iTunes está deshabilitado en el firewall de Windows.
Se ha podido establecer conexión con el sitio web de Apple.
Se ha podido establecer conexión con iTunes Store para explorar.
Se ha podido establecer conexión con iTunes Store para realizar compras.
Se ha podido establecer conexión con el servidor de activación del iPhone.
No se ha podido establecer conexión con el servidor de actualización del firmware.
Se ha agotado el tiempo de espera de la conexión de red.
Se ha podido establecer conexión con el servidor de Gracenote.
Último acceso a iTunes Store: 2011-12-23 16:30:18.

iTunes está deshabilitado en el firewall de Windows.
Do things work better if iTunes is enabled in the Windows Firewall?
Cómo activar iTunes en el firewall de Windows Vista y Windows 7

Itunes store not completing downloads?

I brought three albums off of the itunes store and most of the songs downloaded no probs but 6 single songs won't download i've payed for them so what do i do i hope someone can help?
oh and i have windows Vista if it makes any difference.
Message was edited by: Luv Lee

Are the symptoms like those in this thread link? If so, please share some of your diagnostics in that thread. Thx.
https://discussions.apple.com/thread/4555900?start=0&tstart=0

Why my book learn Athan,tahara and pryaer is hidden in iTunes store i can not find it unless i write my name ahmed?

Hi
I published book called Learn Athen, Tahara and Prayer in Easy Way, by Tablo publishing, and this book is hidden in Itunes i can not see it unless i write my name (ahmed) so please solve this prob.
yours
Ahmed

Hi.
If you've bought it from iTunes, you should be able to re-download it for free.
Download directly from iPod by going to the iTunes Store-App and find the "Purchased"-menu. From here you should get a complete list of all your bought items and the ability to re-download.
Download from iTunes on PC/Mac by opening iTunes > Go to iTunes Store > Go to the menubar on the left and choose "Purchased". Now, from the appearing window select the proper categori on top of the screen.
I hope this was helpful.

The iTunes Store is unable to process purchases at this time.

Trying to buy a Season Pass to a show and all I get is the error "The iTunes Store is unable to process purchases at this time. Credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
This has been going on for the last 6 and a half hours.
Anyone else having probs? The system status page shows no problems...

Try it on the computer in iTunes. I've been having this problem for a few days on my iPad. When I logged in on the computer it said something about having a billing issues and I had to log in and reverify my info. It said I had an almost $10 balance due which was weird, because I'm linked with Paypal and have plenty of money in there at all times. It keeps saying "your Paypal transaction was declined" which I can't even begin to figure out. I re-setup the Paypal payments and it works fine now. Everything is sorted out. I wonder if a payment agreement as they call it, expires after so long and has to be re-verified?

IPod won't play purchased music from iTunes Store

My iPod won't play purchased songs from the iTunes Store. They play on my computer, using iTunes, through the iPod, but my iPod won't play the songs with headphones, or in my BOSE speaker station, nor in my car using my Belker radio adapter. I've purchased a few songs before, and haven't had this problem. I wasn't prompted, as I have been before, to enter in a password before playing the songs.

i have the same problem, and i looks like there are another 4 or 5 discussion threads with the same prob. my ipod is about 14months old, got one of the first 4th generations when they came out -- have never had a problem, then when i downloaded itunes 6, all of a sudden everything i have purchased since then plays fine on my computer and just keeps scrolling thru and not playing on my ipod. very very frustrating. i have tried everything, right down to a complete restore on it, and nothing helps. also, when i downloaded itunes6, my purchased music playlist disapeared -- i spent 2 weeks and 5 emails going back and forth with tech support because they wouldn't address the issue, and am wary of going to them with this one. i thought the drive or memory on the ipod was corrupted and was going to buy another one, but now i'm not so sure -- is anyone having this issue with a 5th generation? because what it looks like is itunes 6 downloads may not be compatible with 4th G, and that makes me a little cranky. any one find a solution for this yet?
hp pavilion Windows XP

I cannot get apps from the itunes store and there is a message that this apple id has not been used with the itunes store

i cannot get apps from the itunes store and there is a message that this apple id has not been used with the itunes store

I have the same problem and when I review my account and enter my cc info it tells me "Your request is temporarily unable to be processed. Please try again later." and this is day 5 of trying again later. What the **** is the prob? It isn't the card bc it has plenty of $$$ on it.

The iTunes Store blocked by ATT?

I try to install the twitter app twitterrific in twitter.com. But I found I can't access to phobos.apple.com. Then I do a tracert to that ip and found it seemed it is ATT blocked my request. See tracert result below:
8 13 ms 23 ms 15 ms 210.13.64.9
9 38 ms 120 ms 49 ms 218.105.6.102
10 39 ms 59 ms 37 ms 218.105.5.110
11 49 ms 44 ms 38 ms 210.52.132.234
12 118 ms 117 ms 52 ms 210.53.126.10
13 264 ms 234 ms 262 ms 12.118.130.5
14 * * * Request timed out.
15 * * * Request timed out.
16 223 ms 241 ms 329 ms 12.122.137.77
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Could any guy in apple give an answer?

Even if Apple technicians answered here, which they don't, they couldn't help you with an block by AT&T or any other ISP. You need to talk to AT&T if they're indeed blocking the access for some reason. Note, though, that a failure of a trace doesn't necessarily mean that the connection is blocked for anything other than the trace; many organizations for security reasons block traces, pings, port scans and other probes. Apple uses a distributed server network run by another company to handle the load of the iTunes Store and I don't believe any of that network can be scanned.
More likely your connection problem stems from some firewall or privacy filter, on your system or on your network (such as in a router), though it could be a temporary problem with your ISP (which happens from time to time).

When I go into iTunes store, the screen flashes and I cannot click on anything. Anyone know what may be going on?

Having trouble selecting music for purchase on iTunes Store because the screen flashes the visual images, then goes blank (white). Does anyone know what the problem could be?

Could also be that as you are an American .. you have an american creditcard, social security and all that...
now you try to log/connect in Germany .. this could be a security conflict as they will see where your IP is coming from ...
All in all, they want to prevent any kind of cardstealing and stuff ... just contact them, explain, and they will prob help you out!! ( cuz they sure doesn't wanna loose those nickels and dimes ppl put into their pockets )!!!!

Completely weird language in itunes store

Hi,
Every setting in itunes is set for either English or Canada for the country but the language displayed in the itunes store looks like some kind of unreadable eatern european language...how do we fix that? Canada is the country selected at the bottom of the itunes store as well!
check this image for an example!!!
http://www.philippebaril.com/Untitled-1.jpg

Having same prob. on my Gateway. Just reinstalled and same result. Trouble logging in too - error 2001, other times Try back later lame message...

ITunes Store Access

Cannot connect to iTunes Store, error message asks to check internet connection and have followed all apple suggestions to resolve to no avail. Can anyone help please, this has only just occurred, have been using previously for two years with no probs. Only thing I can think of is I'm now using Firefox instead of Explorer.
Thanks
Chris

Run the Network Diagnostics in iTunes:
http://support.apple.com/kb/HT3204
and post the results here.

Safari, iTunes Store connection, Software Update won't work

I'm having a strange problem with my iBook...Safari will not load/open, Software Update from the blue apple menu at the top won't work and now I can't access the iTunes Store. I have no problem with my internet connection and Firefox works fine along with Mail. Safari has never worked actually, but the iTunes Store and Software Update are the new issues. I've repaired the permissions over and over, and I have not loaded any third part apps. Anybody have a clue about what the heck is going on here?!??!!!

HI Martin,
I see you did the 10.4.10 update. Did the problems exist before the update?
Whether they did or not, you have network issues. iTunes/Safari/Mail all require networking preferences and they can become corrupted. You said Safari has never worked... that could be the culprit of all your probs right there. And much as I like Firefox, it has caused too many connections issues to list.
First... before you do anything, back up important files, data/audio/images etc.
Second.. the following are System Preferences that need to be trashed. I know you've tried a few before, but try this anyway. If it works, you will have to reset your Sys Prefs, but that beats a clean install.
Go here: MacintoshHD/Library/Preferences. Locate and trash the following files: com.apple.networkConfig.plist
com.apple.softwareudpate.plist
Now.. go here: MacintoshHD/Users/Home/Library/Preferences. In the Preferences folder locate these files;
com.apple.safari.plist users
com.apple.itunes.plist users
com.apple.internetconfig.plist
com.apple.internetconfigpriv.plist
com.apple.internetconnect.plist
com.apple.recentitems.plist
com.apple.safari.plist
com.apple.systempreferences.plist
Also, if you don't have a good disk cache cleaner... get Onyx. It's FREE and it works like a charm. Run the Maintenance and Cleaning Scripts once a week to avoid problems such as you are experiencing. Download and intall Onyx per the instructions. Only takes a few minutes...
http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html
Have you ran Disk Utility from your system restore disk to check for errors on the disk? You need to verify the disk is OK. If you need help with that, just post back..... I really hope something helps for you.
If all the above fails, at this point you might consider doing a complete Erase and Reinstall from your system restore disk(s).
Carolyn

Movies i bought from the itunes store and they wont sync to my ipod

I had bought an ipod for my daughters birthday n i had purchased several movies from the itunes store and they downloaded n they show up in my library n wheni check them to sync to her ipod....it shows a pop up block that says that it cannot be copied to this ipod cause it is not supportrd by this ipod. my baby is really wanting to use it n I downloaded the itunes 10 & updated her ipod software to 4.3.3 i think that i did all the necessary updated and downloads now what do i do...i've been on this comp eversince 11:00am this morning and it is still now 1:29am....i dont know....if anyone has any suggestions..they r welcomed

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

ITunes Store Prob

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