ITunes Store Purchase will not copy to iPhone 4
I'm a first-time community poster, so please be gentle.
I recently purchased 2 songs from iTunes Store. I continue to receive the circle-slash icon when trying to move the songs from my Music Library or the "Purchased" file on my iTunes to my iPhone 4 Music. Thank you for your time and helpful suggestions.
I just wanted to add to this as this post comes up when desperately googling for a solution.
I had the same problem, (some apps were syncing, others weren't) and I found out it was because I had moved and reorganized my Music folder and iTunes couldn't find where the app files were.
This can be checked and fixed by going into the apps menu in iTunes and clicking each app. If there is a problem, a small grey "!" will appear to the left of the name of the app. Right click the app > Get Info > Locate and navigate to the new app folder (in iTunes Media > Mobile Applications), and everything should work fine.
Hope this also helps anyone who can't find a solution that works.
Similar Messages
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My itunes store purchases will not transfer to my playlist or my ipod
My itunes store purchases will not transfer to my playlist or to my ipod
Have you seen this?
*[iPod does not play itunes store purchases|http://support.apple.com/kb/TS1510]* -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now? -
How can I stop my iTunes Store purchases automatically going onto my iPhone?
How can I stop my iTunes Store purchases automatically going onto my iPhone?
I've downloaded several thing, including Christmas songs, but do not want them on my iPhone anymore - but no matter what I do, every time I sync my phone, all my purchases revert back to the old names (purchased names, ie. "The Blue - EP" when I have renamed them to "The Blue") and then come up on my iPhone. Despire finding the song on my phone, swipping it to delete, it'll reappear later on.
I have also set up that only songs in a created playlist are to be on my iPhone, (these songs are not on it), yet they always appear.
How can I ensure the downloaded files DO NOT change names and stop going onto my iPhone every time I sync up?
Thank you.It looks like you're trying to play a track bought from the iTunes store (or does it happen with other songs too?). Make sure you are logged in with the account the track was bought with.
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It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?
Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H. -
On my PC when I atempt to go the Itunes store it will not connect and gives me the error message (-3221). any ideas?
Try this discussion...
https://discussions.apple.com/message/2229242#2229242
From the More Like This on the right. -
got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?
Hi lewisdearden!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
NNeed help....my itune store will not download on mi iphone 4 since the latest download
Neither will mine. I have restored the iphone 4s and that doesn't help. I upgraded on my iPad also, and that works fine. I just can't get in the store on my phone. Checked my password, that is correct. Did a chat last night with a guy from Apple, and nothing he told me worked. Have an appt with at store with genius, maybe the can come up with something.
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TS4123 After following ALL apple advise, iTunes store still will not run....
After exhausting all suggestions on the iTunes pages, I still can not get access to the iTunes store. All software is up to date & iTunes has been uninstalled & re-installed with no effect. All functions of the player are fine, but there is no access to the store or the updater. I have also used the "autoruns" program suggested with no help there either.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 RR789AA-ABA a1646x
iTunes 11.1.5.5
QuickTime 7.7.5
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B7580D97C400
Current user is an administrator.
The current local date and time is 2014-04-27 20:33:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {5A2E3825-CB3D-4C98-8F0F-1C98FA4AEE30}
Description: Intel(R) 82562V 10/100 Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Apr 27 13:27:38 2014
Lease Expires: Mon Apr 28 13:27:38 2014
DNS Servers: 209.18.47.61
209.18.47.62
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80096004).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-04-27 20:32:27.What happens when you try to open iTunes?
Does it just hang with iTunes.exe running i=on the processes tab in the Task manager even though it never opens?
If so here are a couple of simple things to try:
A couple of simple things to try:
XP
http://support.apple.com/kb/TS1776?viewlocale=en_US
Vista or Win7
http://support.apple.com/kb/TS2363?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
If stopping the Bonjour service works, it can be uninsatlled if you don't need what Bonjour does. -
ITunes movie purchases will not play on external display - HDCP auth error
Hello,
Well, I'm surprised there hasn't been more of a storm over this one already but I expect there will be.
Just got a new MacBook last week and finally found a mini Display Port -> VGA adapter so i could use my 19" external display. I rented a movie from the iTunes store yesterday and when I tried to play it on my external display, it gave me a warning/error that the display was 'not an authorized HDCP display' and it would not play. Plays fine on the small MacBook screen, just nothing external. To make it even worse, i tried all the movies that I have purchased from the iTunes store with the same result... NONE of them will play on anything but the MacBook's small 13" screen. This is crazy unacceptable.
Has anyone else run into this yet or have any ideas of something I may be overlooking in order to get purchased movies to play on an external display?
Thanks!Hm, how many Apple users did I see scorning Vista and its content protection madness; agreeing with Peter Gutmann's searing critique of Vista[1].
And here we are now with Apple users who have spent thousands of dollars on Apple hardware (30" Cinema displays are not cheap!), buying films legitimately through Apple's store only to find themselves screwed when they just want to watch the film!!!
The deeper questions we should be asking is if Apple have done anything to enable end-to-end encryption. Vista made significant sacrifices to efficiency and stability to get there, what has Apple done to our OS? We have no technical details on this yet, but wouldn't Apple be improperly implementing HDCP (in spirit if not letter) if it didn't force end-to-end encryption from source to final destination, most of which has to go through your system?
[1] http://www.cs.auckland.ac.nz/~pgut001/pubs/vista_cost.html -
ITunes store purchased music not showing
today I went into the itunes store and went under music and purchased......blank screen!! My books, movies, and tv shows are there but not my music. Anyone else have this happen and did you get it fixed? Other computer in the house isn't doing it there's is fine. It's working on my iphone and ipod.
Oops sorry I didn't phrase my question right >.< o
What I'm trying to explain is with the new iTunes Store 9.0 when you buy a song it fades out the name to show you have purchased the song. And recently I have purchased the full album in different parts at different times but never pressed the Buy Album button to get the full album at once. Now after I brought the full album all the songs say I have not purchased them or now let me buy them once again, when they are usually faded in the iTunes store like I said before.
So I was wondering why it did that because I wanted the extra feature for the full album. Since I have brought ever song on the album that I completed.
So earlier this year my hard drive failed and I got a new one which I restored with my Time Capsule. And before my hard drive failed I had purchased a few of the songs on the album (with 8.0), and when I installed 9.0, where you can see what songs you have by them being faded them out,it didn't show credit for any of the songs I had purchased before my hard drive failed.
If you need me to re-clarify or need more info feel free to ask ^.^ I did have some trouble writing up the question since it is hard to describe -
ITunes song purchases will not transfer to my new computer
31 of my iTunes song purchases have been refused transfer privileges over to my new MacMini. Doesn't matter if I use my backup or transfer directly from my other computer (iMac running Tiger). The MacMini is authorized and all of my other purchases transferred with no difficulty. The message is 'this computer is not authorized for these, etc, etc. I used IMToo software to copy playlists from my iPhone to the MacMini but those 31 songs would not transfer--same message. Help is appreciated from polite forum users. Many thanks.
Continuing dilemma...I have discovered that all songs disallowed on my current computer were purchased with 2 old iTunes accounts I no longer use. They are (mylogon)@aol.com and (mylogon)@comcast.net. These songs had all been purchased prior to my previous new computer purchase (a powermac) and there was no issue transferring them over. The problem seems to have occurred because of the move from OS 4x to OS 6x--that is, I had been using Tiger, then jumped up to Snow Leopard. Perhaps my iTunes Library was apparently not as updated as I had thought. I was able to load songs over from both my iPhone and iPod and I believe I have recovered all but 4. The song files are in my system but iTunes won't permit me to play them without logging into the old accounts--which I can't do any which way the message goes. Help? Comments?
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My itunes account will not let me purchase from the US store because I once bought Music while in Ireland, my Macbookpro is registered in the States and I live here, its sound like it should be simple to put right, any help would be greatly appreciated
See:'
How to Change Your App Store Account Location | eHow.com
Also, your account, including the payment method, has to be associated with Canada. -
ITunes 10.5 will not Sync with iPhone 4
Did the update to iOS5 recently and everything works great with the exception of the fact that I ended up with no music on my phone. Now whenever I connect the device it only clocks and never does anything even after 20mins. HELP! Using a MacBook Pro!
If you cannot update your computer, you will not be able to sync your phone. The requirements are:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download from www.itunes.com/download)
iTunes Store account
Internet access
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