ITunes store purchases won't play on iPod

iTunes has just told me that my iTunes Store purchased music cannot be synced to my iPod because I do not have authorisation to play them on my iPod. I can play them from iTunes on my MacBookPro, sure my iPod is the same account?

I see what happened.... when I upgraded to Leopard, iTunes lost its authorisation.
Now I've reauthorised my computer and it says I've used 2 of my 5 authorisations.... Wow. both on the same machine. Surely the authorisation system can see that it's the same computer and reuse the first authorisation?

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Older iTunes Store Purchases Won't Play Completely in iTunes or on my iPhone

I'm on a Mac using iTunes 10.5.1 and an iPhone 4 running iOS 5. I recently had to restore my computer (including my iTunes library) from a backup, and I've run into a problem with playing some of my older iTunes Store purchases both on my computer and on my iPhone. When I play them in iTunes or on the iPhone, older purchases (from, say, 2006) will stop about one minute from the end of the recording, while newer purchases (within the last year) will play all the way through. The files themselves don't seem to be corrupt -- I can play them all the way through in Quicktime, just not in iTunes or on my iPhone.
My computer is authorized on my account, although the "Account Name" associated with the file (in File | Get Info) is an old e-mail address.
Any ideas? I would like to be able to play my old purchases in iTunes and on my iPhone.

I had a similar issue, my 2nd Gen ipod shuffle that has been working fine for years did not show up in Itunes (I got a Windows message saying my USB device was not recognized). This issue started after I installed the latest version of itues, 11.2.0.115. I found this and it solved my problem.
http://support.apple.com/kb/TS1363
Go to step 2 Restart the iPod Service.
I just stopped the ipod service and then started it again, now my shuffle shows up in itunes just like it used to.

HT1325 Some of my iTunes Store purchases won't play

I just purchased 20 songs from Itunes 18 sync'd just fine 2 didn't those two won't play in Itunes either. What happened?

chisoxfan wrote:
I just purchased 20 songs from Itunes 18 sync'd just fine 2 didn't those two won't play in Itunes either.
Could be a corrupt download of those files...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201272 Hey, how do I download both HD and SD versions of Movies in iTunes? HD won't play on iPod. Thanks!

Hey, how do I download both HD and SD versions of Movies in iTunes? HD won't play on iPod. Thanks!

Hi seamus860,
I believe this article should answer your question:
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Have a good one!
- Ari

Cd store purchases won't play!!

i used to buy a lot of cds on the itunes store. i always have. but recently, i bought one that worked on my computer, but not on my ipod. It's not just with store bought songs though. it's also with some of my really old songs i saved before my computer formatted. when i play them, it freezes my ipod, but it'll work eventually again. it looks like the song is about to start, but it doesn't. i try to go back to the menu, but doesn't move til almost 5 minutes later. then i have to reset it and can never listen to songs i spent my money on. i bought 2 cds and it has happened to both.

See if this helps: iPod does not play content purchased from the iTMS.

Itunes store songs won't play? Even after I authorized my computer...

I purchased a handful of songs from Itunes store a few months ago.
Recently they started not playing and said I had to "authorize" them for my computer.
I made an Itunes store account and signed in to authorize the songs, but when I try to play them it asks me to authorize them again and then says "This computer has already been authorized".
Any suggestions?
Thanks.

I had the same problem after I purchased a cd online in the iTunes store on my work computer. It asked me to authorize the computer to purchase the songs, and then repeatedly asked me to authorize the computer to play the songs.
I just spoke with Apple Care and it seemed to fix the problem. I am using a PowerMac G5 and running Mac OS X 10.4.11 as well as iTunes 8 so the following steps might vary according to your make model etc...
Shut down iTunes and open your hard drive found on your desktop.
On the left side you will find a "house" icon with a file name you have specified.
Inside that file you need to open the "Library" folder.
Inside the "Library" folder you will find a "Preferences" folder. Open that.
Now you will find a list of of files and folders. Many of the files will start off with "com.apple..."
Find any and all files that read "com.apple.iTunes..."
I had three ("com.apple.itunes.plist", "com.apple.iTunesHelper.plist" and one other I cant remember the specific title to)
Highlight all those files and drag them into your trash.
Once they are in your trash, restart you computer and open up iTunes. Things should work now.
Apparently this resets some preferences (or something along those lines).
Hope this helps, and I always find Apple Care to be very easy to work with so give them a call.

Problem on I-TUNES,,,says my computer is not authorized to listen to a song I purchased....when I go to STORE/AUTHORIZE..it says my computer is already authorized....never-ending loop...won't play on IPOD either,,,HELP !

Purchased a song on I-tunes....won't let me listen to it...says my computer is not authorized...first time in 3 years that this problem occured ...I went to STORE/AUTHORIZE ,,,and it says my computer is already authorized....never-ending loop ...HELP ! Won't play on Ipod either

Delete and redownload it if doing so is free in your country.
(88542)

My itunes store purchases will not transfer to my playlist or my ipod

My itunes store purchases will not transfer to my playlist or to my ipod

Have you seen this?
*[iPod does not play itunes store purchases|http://support.apple.com/kb/TS1510]*

Synced new ipod to itunes, now missing all but itunes store purchased music that is already on my phone

Synced our new ipod nano today to itunes. I don't know what happened but now all but itunes store purchases are in the library, my playlist is gone as well as all the music I had downloaded from my CD's. The iphone 5 still has everything on it but not on my computer. Frustrating!! Now I'm scared to sync my phone, thinking I may lose all of my library off there as well. How do I get my library back on to my computer so I can transfer that music to my ipod?

Look into iTunes Match, a service from Apple that uploads your music in itunes to the cloud (not icloud) so you can download it to other devices.
Try googling "itunes match"

TS1389 I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Pa

I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul

Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy!

My Mac Hard disk recently broke and was replaced. Now, although my computer is authorised in itunes store, it won't let me re-download purchased items (esp OSX Lion). How can I make computer re-download previous purchases?

My Mac Hard disk recently broke and was replaced. Now, although my computer is authorised in itunes store, it won't let me re-download purchased items (esp OSX Lion). How can I make computer re-download previous purchases?

Never mind - I didn't realize that I just needed to wait a while for the Cloud stuff to cycle through and load. Solved!

HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

HT203167 lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

lost some music and cannot find it on my computer. tried to repurchase from itunes store and won't let me stating that it was previously purchased, yet doesn't give an option to redownload. help anyone?

AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

Hi, iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.

Hi,
iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
I have the latest iTunes on a PC (WindowsVista).
I try to play a song from iTunes andit tells me I'm not authorized and prompts me for my password. This authorizesthe computer but when I try to play the same (or any previously purchased) songI still get the same error and re-prompt for password.
I have tried thefollowing:
1. Authorize mypurchases from an administrator account.
2. Authorize usingthe correct account name.
3. Turn Off UserAccount Controls.
4. Remove the SCInfo folder.
And this http://support.apple.com/kb/TS1389
5. Installed the new iTunes
6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
The number ofPC's authorized is only 1, this one.
I do not know what else to try?
Any help would be appreciated!

If you haven't already, have a look at this support article,
http://support.apple.com/kb/TS1389

Why is the music on my iPod randomly not letting me play? all my good ones are the ones I purchased won't play, my storage is fine. I tap on the song but it skips to a completly different song on iPod but not laptop

Why is the music on my iPod randomly not letting me play? all my good ones are the ones I purchased won't play, my storage is fine. I tap on the song but it skips to a completly different song on iPod but not laptop. For example both versions of Til' I Collapse by Eminem won't play on my iPod but on laptop, same with Born this Way by Lady Gaga

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

ITunes store purchases won't play on iPod

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