ITunes store randomly goes to recently opened pages.
When browsing the iTunes store, a page I recently visited pops up and interrupts what I am doing! I have iTunes 11.3.1.
Please reset the iTunes Store cache by following the instructions on this page.
Similar Messages
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I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
hi
i got a few free app before and did not download them completely and dont want to do this
but they stay in my download list and start automatly when i connect to itunes store and going to crazy me
how can i remove them from my account for ever
please help me
thank youTry Here > https://discussions.apple.com/thread/4074945?tstart=0
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I can't see the itunes store it is just a blank page.
Hey,
Whenever I try to acess the itunes store I just get a blank page.
I cant search for music, movies or anything?
Does anyone have a clue what my problem is and how i can fix it?Hello sunny.333,
This may be due to an inability to communicate with the iTunes Store. The following article provides some useful information and troubleshooting steps that can help reestablish communication.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Itunes store is blank when I open it
itunes store is blank when I open it
Same problem here -- latest 10.6.8 on a Santa Rosa Mac Book with 6 GB of RAM -- Safari 5.1.10 and iTunes 11.2.2 -- noticed that the song lists don't display, just a blank area where the song listing SHOULD display -- shows a slider to the right, but nothing on the list. Can play online radio just fine -- main default iTunes store window looks normal, and I can select one of the songs from the default store window, and it plays just fine -- but if I search for Fleetwood Mac or Boston, of which iTunes carries both, song list comes up blank -- other Fleetwood Mac non-song offering show normally.
Hold on -- now it is WORKING -- I used Safari to log into this Apple Help section using my active Apple ID, and I was presented with some sort of Apple license agreement and checkbox before I was able to proceed to this help section to comment -- I wonder if iTunes was hung up because I had not yet agreed to the latest Apple ID User(?) license agreement, but iTunes was not showing me the agreement so that I could check the box, etc.
Anyone having this problem, double-check that Apple has you on record per the latest license agreement -- my iTunes was showing that I was logged in using my correct Apple ID (only have one), but never displayed anything about a license agreement -- only when I logged into this Apple trouble-shooting help section via Safari was I presented with a license agreement update notification screen -- which, once agreed, seems to have cleared up my iTunes Store song list blanking problem. -
I could not open I-tunes. I had used it a week before but it was spotty and then eventually it would not open at all. I uninstalled it then downloaded it. I restarted the computer. When I tried to open itunes, I got a message "ITunes match. Accessing iTunes store" and it does not go beyond that. I've tried this process twice. I had my Norton support service do a tuneup and they downloaded iTunes but it will still not work. help!
Hello SharlaCerr,
The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
Itunes Store won't load or open in iPhone 5C IOS V 7.0.2
Started a few days ago, iTunes store wont open or load, unable to purchase songs or view app. Help?
Hi luluflower84,
Thanks for using Apple Support Communities. If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue continues, try restarting and resetting your iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way. The screenshot on this page shows the store link in the upper left corner:
Playlists - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3cf20cbf
Cheers,
- Ari -
Page down/scroll in iTunes store jumps back to top of page
I can't scroll/page down in the iTunes store without it jumping back to the top of the page after about 1 second. Tried using keyboard arrows/page down, mouse click/drage scroll bar, mouse scroll button. Just downloaded the latest update but didn't fix problem. Any ideas?
I also have had the same problem for months now. The updates do not fix the problem. Is there anyone out there with an answer?
Sometimes out of the blue I will click somewhere on the itunes store screen and it will stop doing it but, I can't repeat it the next time I open Itunes. It always just wants to stay scrolled all the way to the top on every itunes store page. -
Mac Pro display going blank when opening Pages.
I have a Early 2008 MacPro 3,1, 2 x 2.8 GHz Quad-Core Intel Xeon, 2GB 800 MHz DDR2 FB-DIMM / MAC OS X LION Version 10.7.4
Graphics ATI Radeon HD 2600 XT 256 MB.
When I open Pages, the screen goes black with horizontally moving thin white stripes - Then the desktop appears again for a second, then it goes black again. This happen on and off for about 5 minutes and then goes away. It also goes away when I close Pages, if I can do that quickly when the screen appears again for a second. I have Pages '09 Version 4.0.3 (766). This has also happened since the first year I bought the computer. Apple said it may have been the cable - Their phone support was never able to fix it. I just recently found this was related to Pages. Please help if you can.Try doing an SMC reset.
If your Macbook has a removable battery remove it and disconnect the Magsafe power adapter. Now hold the power button on for about 5 seconds. Then put the battery back in, attach the power adapter and power it back on and see if the problem goes away.
If your battery is NOT removable, to do an SMC reset hold down the Command + Option + Shift + Power buttons all at the same time. You won't get any indication that anything has happened but this also resets the SMC on those systems that don't have a removable battery.
Hope this helps! -
Why can i not buy music from itunes store,this only happened recently
Why can i not buy music from itunes store,this has only happened recently ?
O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what? -
My itunes store doesn't want to open
I unistalled Itunes because my itunes store isn't working on my Pc. Because , the store where i purchased my PC installed it Itunes for me. But when I click :
open itunes store. It crashes. What do I do? I've tried mutiple stuff and it won't open. I'm really fustrated right now because nothing is working and my new ipod touch is not going with my computers. (N.B I don't like the new version of Itunes, I find it complecated.)
Please help me, i juste don't know what to do anymore.Try here > Can't connect to the iTunes Store
and here > iTunes for Windows: Network Connectivity Tests -
On my Windows 7 PC, the iTunes Store will not display the Home Page or search anything
My iTunes Store does not work on my Windows 7 PC. The progress bar shows accessing Store for a few seconds, but then just a blank screen where the Home Page should be.
Try working through TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues to start with.
Otherwise, for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Itunes store does not show when open
When I open Itunes 10.5 and itunes store, nothing shows. I Deauthorized all computers and reauthorized and still store is emplty.
With those symptoms, the following document might be worth a try:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store -
I cannot get iTunes Store I just get a blank page
I cannot link to iTunes Store on my mac all I get is a blank page any ideas
Hi markcopp,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
ITunes store password incorrect -reset and opened new apple I'd -never helped
I had a problem before as the username Aninimy and
Apple I'd [email protected]
I was charged on orders that I didn't do.
Know it prompt-your iTunes store password is incorrect and sometimes
Your account is dissablled .
I tried to reset my apple I'd opened new
And input new credit card details and
Turned on/off my iPhone and synchronize
Many times-
Know I'm holding 4 apple I'd -
[email protected]
[email protected]
[email protected]
[email protected]
I preper to loose them all accept the first [email protected]Having the same problem on my iMac. I've tried everything to do with connection problems in the Help article re: the iTunes store with no results. Also contacted Support, which referred me to the Help article and to the Support Communities i.e. here; no dice. I get the idea that something's mixed up here; they told me it was probably my internet connection rather than an iTunes issue, but according to my diagnostics the network is working perfectly fine. It has to be something on the far end - especially since there would appear to be no less than four people with the issue.
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