ITunes Store reject correct password on Mac

iTunes Store won't accept correct password for use in purchase.  The system recognizes my password because I get no warning saying incorrect password, etc. unless I purposely enter in wrong password. 

Hi there sekaisdad,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. 

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    When I sign into iTunes store, asked for password for someone else's account

    Katiakayy wrote:
    I have the exact same problem. I recently upgraded my iphone from a 4s to a 5c and I never used a different Apple ID. What should I do now so that my Apple ID shows up instead of someone else's?
    A ssuggested above...
    On iPhone:
    Settings > iTunes & App Store > Apple ID: > sign out then sign in the correct Apple ID.

  • Problem in Mail:  rejects correct password

    My e-mail account won't connect in Mail (although I can open it fine on the web), even though I repeatedly put in the correct password.

    Open Mac Mail then Command ,  (comma) to open Mail Preferences.
    Select the Accounts tab then the Account Information tab.
    Type in the correct password under Incoming Mail Server.
    Try your email account.
    If that didn't help, open Keychain Access located in HD > Applications > Utiliites
    Select Passwords on the left.
    Use the search field top right corner of the window to locate your email keychain then control click the keychain then click Delete.
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  • Why is the itunes store selection different on my mac and apple tv?

    Why is the itunes store selection different on my mac and apple tv. when i browse the documenteries on my apple tv, i can purchase/rent only 3. when i look on the itunes store on my mac, there's a whole page of docs to select from.

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  • TS3276 Mac Mail rejecting correct password for incoming only

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    Something seems amiss if both your Mac and iPhone starting having this problem at the same time. Was anything changed in anyway?
    Are you sure the outgoing mail is going to the correct server?

  • Ipod touch rejects correct password for home wifi/router

    My ipod touch can get unsecured wifi ok (sometimes, which is another discussion) but when I set up a Linksys wireless router at home, my laptop is able to use the wireless but the ipod touch sees the router's name, but rejects the correct password. (I did doublecheck the password by going into the IP address for the Linksys.) Why would my ipod touch not be able to access my own secured network when using the correct password? So I spent some time with Linksys on the telephone and they had me put a long number that they saw in the wireless security tab into the password line. Now there is a check beside my router's name, but I get the message "Safari cannot open the page" when I try to surf. The error was: Operation could not be completed. Invalid argument". I tried a couple more apps (Weather channel, google map, facebook) and the time circle just keeps going around. Why is my ipod touch not working, here?

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Ipod touch rejects correct password for home wifi/routerAnd yet,

    My ipod touch can get unsecured wifi ok (sometimes, which is another discussion) but when I set up a Linksys wireless router at home, my laptop is able to use the wireless but the ipod touch sees the router's name, but rejects the correct password. (I did doublecheck the password by going into the IP address for the Linksys.) Why would my ipod touch not be able to access my own secured network when using the correct password? So I spent some time with Linksys on the telephone and they had me put a long number that they saw in the wireless security tab into the password line. Now there is a check beside my router's name, but I get the message "Safari cannot open the page" when I try to surf. The error was: Operation could not be completed. Invalid argument". I tried a couple more apps (Weather channel, google map, facebook) and the time circle just keeps going around. Why is my ipod touch not working, here?

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Why does the itunes store ask for passwords to different accounts?

    Sometimes when I sign on to buy something at the iTunes store it will ask me for a password to an old.mac account. Then in ther cases it will ask me for a more current account.
    And how do I combine all of the ourchaes from both these accounts into one?

    You can't currently combine accounts, nor transfer content from one account to another account - content will remain tied to the account that downloaded it, so only that account will be able to authorise its content, re-download it, and/or download updates to its apps.

  • New e-mail address, so created new apple id, iTunes store asks for password for old e-mail/apple id

    There are lots of posts on this subject over the years about this problem but none of the solutions work for me.
    Apple id problems go back many years, if they cant handle that, how do we trust them in security issues?
    anyway, here is what it says.
    Sign into iTunes store
    Enter the Apple ID password for
    "old e-mail address"
    So I enter the password (same one as before, it works in Mail etc on the iPad, only a problem on iTunes store.
    App updates would not work, but they finally did when I did a iPad reset and backup restore.
    But the iTunes store apple id problem is still there.
    I am a user of Apple since 1982, do not like where things are going, honestly, but they are the only game in town. Not a fan of overly automated system processes with no feeling of "transparency" in the way things happen these days. 
    Can anyone help?  If not I will live with it, but..........this is not the old Apple any more.

    It may not be called Express lane any longer, but this is where you find it now: https://getsupport.apple.com/GetproductgroupList.action
    On your old email - Apple does not assume an email will not change. This is why they provide for recovery if you no longer have access to the email. In order for that to work however, you needed to have followed their recommendation and set up your security questions and/or provided a secondary email address. If you not longer have access, they you can try calling Apple and asking for the Account Security Team. If you can convince them you are who you say you are, they may be able to help reset your password.
    Are you saying iTunes on your computer is updating all Apps? If so, I don't understand how. Apps purchased on your old Apple ID are able to be updated only using the Apple ID used to purchase or download them. If what you ar esaying is true, I suspect only thos apps tied to your new Apple ID are being checked and updated. If it is happening as you describe, your iPad is the one behaving as it should, not iTunes on your computer.
    Please do not take offence to this but it still seems as if you don't understand how the Apple ID works, not just that you don't agree with it. I've refined my analogy a bit, so please bear with me. I am not trying to be condesending but I HAVE tried to made it as simple as possible for anyone else that may read this.
    Imagine you buy a house. You have keys to the house and once inside, you buy all the funrniture you need - with one condition - because of some complicated distribution agreements with the furniture manufacturers, the seller mandates that the furniture you buy must be used only in that house.
    Some day in the future, you lose the keys to your house so you buy the house next door with its own new set of keys. You go inside the new house and wonder where all your furniture has gone. Simply, you own both houses but
    Upset at this situation, you try to recover your keys to your first house by asking the bank to mail them. You once had the chance to give the bank an alternate address to which they could mail keys but didn't so not they can only mail them to the first house. Since you can't get inside, you cannot retrieve the new keys that they send.
    After getting some good advice, you decide to talk to visit the bank personally. You convince them you are the owner of house #1 and they give you a new set of keys. Yay!
    You go back to house #1 and finally manage to get in. But, since house #2 is newer, you decide to live there. Now you want to move your furniture so you have a comfortable place to sit and sleep. Oops, you can't take the furniture from the old house because of your agreement with the Furniture seller so you have to buy new furniture.
    House = Apple ID
    Keys = Password
    Furniture = Apps and other content purchased with the first Apple ID
    Keys = Password
    Alternate Address = Alternate Email Address
    Furniture Seller = Apple
    Furniture Makers = App Developers, Film and Music Rights Holders
    You may not agree with this, but the fact is, Apple owns very little of the content they sell - basically only their own apps and iOS itself. Allowing merging of Apple IDs or transfering ownership of Apps from one Apple ID to another is a logistical nightmare and would create major issues with app developers, music and film rights holders and anyone else who provides content for sale through iTunes or the App Store.
    You cannot compare a functioning iCloud with non-functioning iTunes and App Stores. iCloud doesn't care about your apps - it's about syncing and identification (iMessage, Facetime, iCloud services like Find My iDevice) only. So long as you are using the same Apple ID on each device, it will sync between them any supported content you decide. In fact you can use a different Apple ID for all there if you wanted. The key is to be CONSISTENT.
    One additional thing we have not brought up already. If the iPad was activated with your original Apple ID and you ever need to restore it (not an uncommon possibility), you will run into a problem with Activation Lock. It's a security feature designed to discourage iDevice theft by rendering it useless if one tries to activate it using anything other than the Apple ID used to activate it originally.
    Again, you may not agree with how it works, but I hope this finally makes sense and you at least understand how it works.

  • ICloud rejects CORRECT password when logging in

    Every time I log in to my computer (or restart), I get a window that asks me for my iCloud password.  Even though I enter it correctly, the window “wiggles” and clears out the password.  Multiple attempts to re-enter the password results in the same symptoms.  I’ve even reset the password and tried with this new password and the same thing happens.  The only way to make the window go away is to click on Cancel, not once, but twice.  I know the password is correct, because I can go to iCloud.com and log in successfully.  That same password also works with my Apple ID any time a password is requested, further reassuring me that I’m using the correct password.  Why is it continually being rejected at login?

    I have this too. I had it for Facetime, but I logged out of it, but to log out of icloud i need to go into System Preferences, but it crashes every time i click on the Icloud icon. But only crashes for Icloud, everything else works fine.

  • Itunes store won't load on mac

    while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?

    Hi there sekaisdad,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • Why won't itunes store accept my password?

    This is making me crazy.  I downloaded a couple of tunes earlier today, and after a reboot the iTunes store no longer accepted my password.
    Thinking that I had somehow screwed up something I went to Apple's ID manager and changed my password.  Every function (this board, iCloud) will accept my credentials but the iTunes store will not.
    Guess Apple does not want my money.  Are there other sites similar to iTunes where I can pay for media content?

    I didn't do anything to fix it - the next day, after another reboot (for an unrelated software update) I opened iTunes and tried again, and it worked fine. Go figure.

  • Why won't the iTunes Store remember my password?

    When I attempt to log in to the iTunes Store, I have to type in my password each time. It should be remembered through the Keychain, but doesn't. Any ideas? (iTunes 9.2.1, OS X 10.4.11).

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • ITunes store -  2 iphones password HELP!

    OK i'll paint a quick picture.. My wife and I both have iPhones hers a 3gs & mine a iPhone 4. we both have our phones synced to the same computer, different itunes accounts. When I try to update my apps in the app store via my iPhone... It asks for my wifes password??? Even though i am signed into MY account! When I download an app via my iPhone whether it be free or not, it asks me for MY password. it is really doing my head in. have only seemed to have this problem since i upgraded to iPhone 4 from 3gs. pleeeeease someone shed some light on this one for me. cheers.

    Hi!
    Try this:
    Just go to Edit > Preferences > Parental Control and tick iTunes Store, Allow access to iTunes U and click OK. Try going to the store. Then go back to Preferences and untick iTunes Store.
    Best regards and good luck,
    Michael
    @iMichi
    iPhone 3G   Windows XP Pro    

  • OSX rejects correct password on boot (but nowhere else)

    Hello all,
    We've recently updated several Early2008 MBPs (Snow Leopard) to Late2013 MBPs (Mavericks).  With these new machines, OSX intermittently (more than 90% of the time) rejects correct login passwords from cold boot (when unlocking FileVault2 images), but nowhere else. 
    OSX never rejects passwords when:
    -waking from sleep.
    -authenticating in OSX environment
    -unlocking FileVault2 images from warm boot (restart, from either Windows or MacOS)
    -administrator password is shorter than 17 characters (machines only exhibit this issue if passwords are 17 characters or longer; we can shorten our passwords and then the issue goes away, but comes right back if we make the passwords longer.
    -Password length does not matter when cold boot logging in as a standard user account (not an administrator).
    Typical machine details:
    -Updated from 10.6.8 to 10.9.x, then to 10.9.4.  Note: we cannot upgrade to 10.9.5 until it is verified by our certification lab.
    -Using FileVault 2. 
    -Migration Assistant was NOT used.  Relevant files were copied over.  Fresh install from Apple. 
    -Passwords are alphanumeric only, with numbers, capital and lowercase letters.
    -OSX Server is not used in our environment.  Run of the mill Mavericks.
    -Key repeat rate set to 'fast' (only set when in userland).  Delay until repeat is 'short'
    -firmware lock enabled (note: issue still persists when disabled)
    Example:
    0. Machine is off.
    1. On first boot, admin attempts to log in and 24 digit password is repeatedly rejected.  It does not matter how slowly password is entered.
    Note: It is difficult to verify password length after the first 16-20 digits, as the GUI is only wide enough to display that many (?) characters.  Arrow keys are used to verify password length.
    2. After successfully logging in, admin successfully enters password on first try numerous times throughout workflow. 
    3. Admin restarts (warm boot) and successfully enters password on first try (every time).
    4. Repeat
    Workaround:
    A. Create a dummy standard user account with 20 character password.
    B. on cold boot, login as standard user.
    C. log out and then log back in as admin user.
    Unacceptable workarounds:
    -Use admin password less than 16 characters (company policy requires 20 characters or more for admin accounts).
    Questions:
    -Does the computer time need to be correct to successfully unlock a FileVault2 image?
    -Do these new MBPs not have a persistent time tracking device (like the old ones)?  Our machines often have the incorrect time until they can sync with time.apple.com
    -What is different about warm versus cold FileVault2 booting?
    -Has anyone else seen this behavior?

    Thanks for your comments.  I imagine this issue hasn't been reported because:
    -most people don't use FileVault
    -most people don't use passwords longer than 16 characters
    -most people assume they're just not entering their password correctly*
    I, too, haven't seen any other reports of this behavior.  We've disabled and reenabled FileVault2 on multiple machines without resolving the issue.
    *This is going to date me a bit, but as a troubleshooting step, we typed the password '37fhGBdh6UniqueGalaxy7' onto a USB-connected AlphaSmart 2000 (with key type speed set to 'Very Slow').  We then created a new admin user account on a sterile machine and used the AlphaSmart to enter the password.  We then performed several tasks that require admin password and verified that the AlphaSmart reliably enters the password once logged in.  However, we still see the same behavior only during cold boot... the password is 'incorrect' a majority of the time.
    I'll keep trying to isolate this issue, but I imagine it's similar to the bug in earlier OS versions where only the first 8 (and later, 16) digits are handled properly.

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