Itunes store request error 4002? How to fixs it?

Try to connect to itunes match server but popup dialog box show "itunes store request error 4002"? How to fixs it?

See if this post fixes it, it seems to have done so for a number of users : https://discussions.apple.com/message/20443828#20443828

Similar Messages

  • Could not complete iTunes store request error 4002

    When I try to update the Genius app I get the above message " We could not complete your iTunes store request  An Unknown error ocurred, 4002". I also get this error message when I launch the ITunes. I've searched the ITunes for Windows commmunity and found noithing but I found some fixes for Macs with the same problem. Help!!!!!!

    Perfect - thanks so much!
    For anyone else wondering, the clue was in what was displayed on the screen after I turned iTunes Match on again: it asked whether I wanted to add this computer. Having copied my iTunes library over from the old machine, I'd completely forgotten that iTunes Match identifies each computer uniquely (not each iTunes Library), so was never going to work with this one until I specifically added it. Sorted!

  • Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?

    Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?

    Thanks Linc I will sit tight for a while to see what happens before chasing up customer service.  Cheers.

  • I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101

    I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
    My OS is Windows Vista and using Internet Explorer

    I keep getting the same error when connecting to itune for either update or download. error is we could not complete your itunes store request error 0x800B0101.
    My OS is Windows Vista and using Internet Explorer

  • ITunes store request error (5002)

    I was trying to access my shopping cart in the iTunes store, and something weird happened while trying to update my info. Now, I keep getting this error: There was an error in the iTunes store (5002). Is it really the store, or is it on my end?
    --L

    FYI - I don't think this is a PC configuration/firewall issue. I went to the local Apple store last night and asked them if I could try connecting to the iTunes Store using my AppleID from one of their systems. I still received the same error:
    +"*We could not complete your Apple iTunes Store request. An unknown error occurred (5002).+*
    +There was an error in the iTunes Store. Please try again later."+
    Since I can connect to the iTunes Store from my PC using other AppleID's, it stands to reason that this particular problem is with the iTunes Store servers and not with the PC configuration.
    APPLE TECHS: Any updates/suggestions you might have would sure be helpful.
    null

  • Can not access itunes store reads error 4002 -error in itunes store

    CAN NOT ACESS ITUNES STORE. GET THE FOLLOWING MESSAGE.  ERROR 4002- ERROR IN ITUNES STORE PLEASE TRY AGAIN LATER

    Hey Caretaker,
    I'd take a look at the following article that goes over the basic troubleshooting for being unable to access the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Hope that helps,
    David

  • Blank white screen on iTunes store on a mac - how to fix?

    Hi
    I'm having an issue with my iTunes store on the latest version of iTunes on my PowerMac (10.6.8). When I try to load the store all I get is an empty white screen. Even searching for items doesn't get any result. I can see the load bar in the top window switching over to iTunes store, but when it reaches the end - nothing.
    I've updated all my software, restarted, checked my network connection etc, but nothing has fixed it.
    Anyone have any suggestions?

    I just spent a long time at the Genius Bar trying to figure this out. What finally worked was updating Safari (because iTunes is part of the web browser). So try that.

  • Download itune LP,connection error! how to fix?

    I probably have the same problem like many people. I was buying an album, and then when i was waiting for the last itune LP complete, all the sudden it pops out a window said something like connection failed/error, and try again later. BUT how do i try again later?? God, I have paid! please help

    I'll send you my full manifest, I know my URL is wrong, I just don't know what it SHOULD be :/
    "name": "New project",
    "description": "Touch the screen. Dodge the meteors. Good luck!",
    "version": "1.0",
    "launch_path": "/index.html",
    "orientation": ["portrait", "landscape"],
    "icons": {
    "16": "/icon-16.png",
    "32": "/icon-32.png",
    "128": "/icon-128.png",
    "256": "/icon-256.png"
    "developer": {
    "name": "DylanBannan",
    "url": "http://www.facebook.com/iDylanBannan"
    "default_locale": "en",
    "permissions": {
    "fullscreen": "true"
    }

  • We could not complete your your Itunes Store request.  An unknown error occured (-3000)  There was an error in the Itunes store

    I have been trying to view my recent purchases for a month now and I'm finally frustrated.  I can download, upload everything fine but I'm always getting the E-mails that I have paid Itunes 2.99 or .99 cents which is fine since three people in my family are using the account but I really want to be able to see my purchase history in the Itunes store.  Any idea how to fix this issue.  It's happening on multiple PC's as well.  They all are running windows 7.

    I am getting the error message while connecting my iphone with I-Tunes :-
    Error message is "We could not complete your i-tunes store request. An unknown error occured (Ox80092013)
    Please helpPPPPPPPPPPPPPPPPPPPPPPPPP

  • We could not complete your iTunes Store Request. An unknown error occurred (4002). What can I do to fix this? (I'm using iTunes 11.4(18) on my iMac running OSX 10.6.8 )

    I keep getting  this message in iTunes We could not complete your iTunes Store Request. An unknown error occurred (4002). What can I do to fix this? (I'm using iTunes 11.4(18) on my iMac running OSX 10.6.8 )

    iTunes Error 4002 - http://wiki.answers.com/Q/How_do_you_solve_the_iTunes_error_4002 - toggle Genius

  • How do you fix this iTunes error? We could not complete your iTunes Store request. An unknown error occurred (-50).

    I am trying to update my iPod Touch to iOS 8.1 from ios 7.1.2 and i have also been trying to transfer my ipod apps to my computer/itunes but this error keeps showing up: "We could complete your iTunes Store request. An unknown error occurred (-50). Does anyone know how to fix this issue? If you do, please let me know! Thanks!

    The instructions found at http://igyaan.in/2011/01/how-to-fix-mac-app-store-an-unknown-error-occurred-100- problem/ fixed my problem
    Basically, logout of your Apple ID. Quit App Store. Logout of your mac, log back in. Login to Apple ID, and enjoy downloads.

  • Everytime i try to sign into my itunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800b0101). What does this mean and how can i fix it?

    Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?

    Hello zabetnz
    Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • I keep receiving the error message "Cannot complete your iTunes store request. Ref#4002"

    I keep receiving the following error message "Cannot complete your iTunes store request. Reference #4002.  It happens 98% of the time when I try to add a song to the cloud.  Any ideas as to how to fix this?

    Okay, do as the complete message states and contact iTunes customer support.
    No one in these user to user support forums can assist with account issues.

  • I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?

    I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?

    Found a potential solution here:
    https://discussions.apple.com/thread/4332757
    Gsleeroy
    Re: error 4002 in itunes match do you have a solution? 
    Sep 23, 2012 10:08 AM (in response to matracaelcan)
    Hi All,
    I had this problem today myself, and was frustrated repeatedly by the '4002' error.
    I have literally just fixed the issue by doing the following steps:
    1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
    2: Return to the 'Store' tab and select 'Update Genius'
    3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
    4: iTunes Match will now go through the motions and should succeed!
    I hope this helps

  • HT1420 When I try to connect to itunes match, I get an error message that says "We could not complete your iTune Store request.  An unknow error occurred (4001).  How do I resolve this issue?

    When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request.  An unknown error occurred (4001).  How do I resolve this issue?

    I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run.  Please advise how to fix this:

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