ITunes store says app is 'downloaded'. It's been accidentally deleted from my mac, so iTunes can't find it. How do I redownload it?
Due to changing backup disks, some apps were deleted from my mac. iTunes says it can't find them, but when I look for them on the App Store, the button says 'downloaded', and there's nowhere to click to re-download them. Where do I go from here?
Hey NeilJones,
Thanks for the question. You’ll want to delete the app from your computer (even though technically it cannot be found). Once deleted from iTunes, you can return to your purchase history and re-download it:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Mac or PC
Open iTunes.
From the Library pop-up menu, choose Apps.
Click the app you want to delete.
Press Delete on your keyboard.
Download past purchases
http://support.apple.com/kb/ht2519
Thanks,
Matt M.
Similar Messages
-
App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.
- First try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next download the app on the computer and try to sync.
- Last, restore from backup. -
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
ITunes Stores featured apps for ios 6 has been cut down in half on every category
Recently I notice that itunes apps store for ios 6 was not displaying all the apps like it was before. Itunes stores now only show few apps in less than 25, slightly different amount than the ussual, does apple have to force me to update to ios 7 to be able to see all available apps on apps store?
Unless Apple replaced your battery, and it appears they didn't, you're pretty much on your own now. Have you tried going back to whoever replaced your battery? That's gonna be your only choice now, because if a third-party replaced your battery, Apple won't touch your phone now.
-
why is itunes not recognizing that i just bought these songs? I watched them as they downloaded, but now there's no trace of them anywhere so i can't put them on my ipod. And i have money on an itunes gift card, and i watched as the amount went down after buying the songs, so i know that i paid for them. any ideas?
nevermind guys, i figured out what to do. for anybody else with this issue, try going to "store" (in the top bar on itunes), then "view my account", and then it should tell you if you have any items availible for download. then you can download them there, and get the things you paid for. This was a really annoying issue though, because it made it look like itunes had stolen my money, and almost tricked me into wasting my money trying to re-purchase the songs. itunes should look in to this.
-
Is there anywhere else i should look? Is there a secret to this? First time I have bought a DVD.
Hi Friend,
In iTunes, you need to pay attention to mark/unmark the fields properly to everything runs well.
Syncing your device with iTunes, open your device. In the Resume Tab, if you have marked "Just sync Music and Videos selected" and/or have unmarked "Manage Music and Videos manually", they mean you need manage which music/videos you want in your device.
Go to Videos Tab, check if the video is there, but probably it is unmarked or something like this. Mark the blanked field and sync with your device again to see what happen.
If sitll not working out, check how iTunes Match works. You maybe need to have an account in iTunes Match to share the video with other devices you have.
Hope it will be helpful -
How to recover song that I already purchased but accidentally deleted from iCloud and where I can library
Downloading past purchases from the App Store ... - Support - Apple
-
I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !
I have this problem too since ios6 upgrade.
4S iphone I can connect to itunes on 3g and download an app no problem.
I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
Driving me insane............. -
HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?
Recent problems with downloading Apps and updating of software. Message labels read respectively -
"Can not connect with iTunes Store"
"Unable to check software update due to error"
Have I missed something obvious?The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Hi. I just downloaded "angry birds" from the iTunes store. It says it was successfully downloaded and that I can use it on the two mac products I have. I can see an icon for it in the finder on the mac, but I can't figure out how to play the game. Anyone?
Thank you for your reply. After a lot of fruitless searches, I hit on a page that offered the same wisdom you did. I feel like rather a fool for not knowing that. Grr. I really appreciate your answer, and that you didn't end it with "dummy." Cheers to you. Hope someone does something kind for you today.
-
I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?
Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues
-
I purchased a song on iTunes and it shows up in the song list with an exclamation point on the side of it. It says the song could not be found. I have done a search and can't find it but iTunes won't let me download or buy it again. Help!!
Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.
What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear. -
I downloaded an app off the store which said it was free and part of the 5 year promotion.
I've been charged for the app by the store. I don't want the app and there's no one to speak to about it.
Who can I call?
How can I get the app off my phone?
How do I get my money back from something I wouldn't have ordered?You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual. -
Trying to register new iPhone 4 for the first time. iTunes store says its busy and cannot connect. I have tried many times over 2 days but no luck. What can I try.
Hello,
Almost a year later and I'm experiencing this exactly situation now.
I was in the middle of the process of data migration from iPhone 4 to 4S and due to really slow download speed restoring iCloud backup, I interrupted the process and started a new full restore process through USB and iTunes (reset all setting and configurations on the 4S and did a local machine backup of the old 4 and asked to restore from that).
After a full successful restore process, I'm trying to delete the old iPhone 4 2GB backup in iCloud and the error message saying that "this backup cannot be deleted because its being used to restore another device, or backup is currently in progress".
Of course I ran out of spece (iPad, old iPhone 4 and new iPhone 4S backups) and I tried everything, disabling iCloud, deleting from my MBP, from iPad, and no success.
I cannot restore the old 4 and deactivate iCloud backup because I don't have this phone anymore, probably it's already in use by another person.
PS: iOS6, Mountaing Lion
Any ideas?
Thanks
Maybe you are looking for
-
Intel Wimax 5350 not working with windows 7/t400
As someone who uses server 2008 on my desktop, when i received my t400 a few days ago i balked at the idea of using vista. so i decided to download and install 64bit windows 7 (from vista 32bit...i did a clean install though...i believe). i had not
-
Deleting facebook search history in Safari
I'm not able to delete my facebook search history in Safari. Can anyone help? I've tried clearing history, cache, cookies, etc. Thank you!
-
Email receive in different language in red
Hi I'm been receiving email in different language in red from RIM blackberry. I don't understand what they want. I did receive in Spanish, Mandarin, Japanese, Greek, etc. This is the last one : Pesan RESSMI dari Reserch in motion limited RIM ?Bla
-
Bookmarks a red R appears, on the side of rediff, in bookmarks list
1. A red R apears on the side of Rediff in bookmarks list.what does that mean!! 2.SUID file , when disk permissions verified .How to remove that.Does this need any atention. Maveriks 10.1 Mac book pro 13 inch.
-
I am running acrobat Reader 8.1.2 on a Mac OS 10.4.7. I want to link pages within the document and urls but cannot find the link tool in the tools menu. Are there settings I need to change to access this tool. Mark [email protected]