ITunes store says I have 5 computers listed, this is wrong. How do I fix this?

iTunes says I have 5 computers listed, this is wrong. It is only this computer. Every time this computer hw was fixed, it added another computer. In a day or so, I'll have a new computer and will have a problem cause iTunes store says I have 5 computers already. AAAaaaacccckkk! How do I get this fixed?

Hi,
If you only have One Computer you can easily Deauthorise the Mysterious Five and just Authorise the one you have...
See Here:
http://support.apple.com/kb/HT1420
Cheers,

Similar Messages

HT204266 Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next?

Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75608)

I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??

I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??
It's been going on for a time now and no matter how many times i remove and install again it will not work

I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
Good Luck. I am using Windows 7.
That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
Thank You

I can't connect to the iTunes store to make a purchase on my iPad next. How do I fix?

At the airport on public wi-fi

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT4528 I keep recieiveing an error message that reads "Cannot connect to iTunes store" on my iphone.......how can I fix this. I updated an app on my phone that was on my daughters itune account and it worked fine. Its only when I update my apps on my acco

I can update apps that are on my phone though my daughters iTunes account but I cannot update my apps with my account. Please advise!

If it isn't working on multiple networks and a restart didn't help, the next step would be to restore the iPhone. You may even have to try restoring it as a new device.
If you don't want to restore the iPhone, you can try to avoid the problem by updating the apps in iTunes and then syncing them to the iPhone. Who knows, maybe the problem will go away after syncing one or two of the updated apps.

Help! My iphone won't sync on my laptop, even though the itunes stores says it is authorised. We have 4/5 computers authorised at home so it should work. I'm a simple soul so a simple explanation would be lovely thanks!

Help! My iphone won't sync on my laptop, even though the itunes stores says it is authorised. We have 4/5 computers authorised at home so it should work. I'm a simple soul so a simple explanation would be lovely thanks!

Do you get an error message when trying to sync?

I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access. I have installed and uninstalled numerous times.

I cannot access the iTunes store from any of my computers. When I updated to v. 10.7 it made my laptop unable to access just like with my two desktops. I have installed and uninstalled numerous times.

Nothing happens. iTunes just hangs up every time, saying "Accessing iTunes Store." It does that for a very, very long time, then nothing. Here is what happens when I run diagnostics.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
LENOVO Lenovo H420
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015AF9C035D73D0
Current user is not an administrator.
The current local date and time is 2012-09-15 18:28:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {EF6BBA91-21E3-44BD-828F-794CBBBFC89D}
Description: Intel(R) 82579V Gigabit Network Connection
IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 15 17:52:30 2012
Lease Expires: Sun Sep 16 17:52:30 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-29 17:37:19.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Brooke, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 9E******75J
Most Recent Devices Not Currently Connected:
iPod nano (6th Generation) running firmware version 1.2
Serial Number: DC*******DVY
iPhone 4S running firmware version 5.1.1
Serial Number: C8*******TF9
iPad 2 running firmware version 5.1.1
Serial Number: DK*******FHW
**** Device Sync Tests ****
Sync tests completed successfully.
<Edited by Host>

ITunes says I have 2 computers authorized but I really have 3

iTunes says I have 2 computers authorized (iPod Touch and MacBook Pro). However, until recently, I had 3 computers authorized but my iMac mysteriously disappeared from the list a few days ago. When I try to authorize my iMac, iTune says it's already authorized. Why did my iMac computer disappear from the list and how do I get it back on the list so I can continue to update Apps, etc, on my iMac?

Even though my iMac wasn't appearing in the authorized computer list, I tried to de-authorize it and this evening it worked. It actually de-authorized the computer. Yesterday I tried this same step and iTunes didn't allow me to de-authorize. After I de-authorized, I authorized the iMac. However, the iMac still wasn't appearing in the authorized computer list. I logged out of iTunes.
As a last resort, I decided to play a t.v. movie I had purchased on this computer using my one an only iTunes account. After I played a couple of minutes of the movie, I stopped it and logged into my iTunes account.
Hurray, finally my iMac is appearing in the authorized computer list and I'm able to update my purchased apps on my iMac.

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes.

I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I installed itunes on anew computer. The store says i have not made any purchases but I have.

I installed itunes on a new computer.
I registered my apple id
the app store says I have not made any purchases.
i have made many.
How do I update apps?

You've checked the purchase history on your account e.g. you haven't made any in-app purchases and don't have any auto-renewing subscriptions ?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a Belgian Apple ID, but want to use the UK i-tunes store. I get a dialogue box saying "The Apple ID is only valid for purchases in The Belgian iTunes store". Is there any way around this? Thanks, Jackie

I have a Belgian Apple ID, but want to use the UK i-tunes store. I get a dialogue box saying "This Apple ID is only valid for purchases in the Belgian itune store". Is there any way around this? Thanks, Jackie and Manuel

When you move to Portugal (very nice, I've just come back from visiting Cascais/Sintra/Sines ) I think you'll just get re-directed to Portuguese iTunes. When I moved to France from the UK I got re-directed to the French store.
To view UK programmes in France I used to subscribe to a VPN server through https://www.my-private-network.co.uk/ (there are others, but very pleased with their service). The catch-up channels (iPlayer, etc) think you're in the UK so you can watch the programmes online. Wouldn't work with iTunes UK store though .

I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?

Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear.

HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes store says I have 5 computers listed, this is wrong. How do I fix this?

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