ITunes Store says it's on two computers when it's not

I had to re-install iTunes onto my computer after I lost it due to a virus. I put my account back onto it for the iTunes store and it says that it's now on two computers out of the five I could put it on. But, I only have iTunes on one computer. How can I see what other "phantom" computer has iTunes on it so I can delete it?

Hello ActingSilly
Since you redid Windows and it is a fresh OS and fresh start. To iTunes this counts as a new computer.
You can have up to 5, once you reach five you can reset that count to 0 and start it again. Once per year.
About iTunes Store authorization and deauthorization
http://support.apple.com/kb/HT1420

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