ITunes store says that my network connection timed out

When I try to connect to the itunes store, I get the message "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again" - this has been the case, without exception, for the last two weeks. I am a student in italy for the semester so our network connection is not great but no one else in my program is having a problem connecting to iTunes or the Store. (I didn't have a problem when I was in the US either). I can't seem to find helpful info on this site directed at mac users and I know its not a firewall problem. Its only the store that has the problem - I can see and listen to the music of other users on my network.
Any help would be greatly appreciated. I miss my music!

Welcome to AD, mmiller767!
Can you go into itunes > Help > Run Diagnostics and post the network connectivity results?
The #1 culprit is the Norton firewall. Many folks do not realize that Norton has its own firewall in addition to the built-in Windows firewall. Norton/Symantec software is preinstalled on just about every PC from Dell, Toshiba, HP, etc.
Even if you have never run Norton security, it could beblocking itunes....there are posts from other users about this.
That Norton software is so bad, Symantec has had to put a removal tool on their website because the normal Add/Remove programs in Windows cannot get rid of it.
WiLdBoY1238
Please start your own topic, as your situation might be very different from mmiller767's. Thanks.

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