ITunes store series pass problem

I can't seem to access a series pass on my iPad it keeps saying unable to connect to store. I have tried all the help items any ideas?
I've managed to download a different series pass item so I'm a little confused

I'm having the same problem, but have not found a solution yet

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HT203433 my issue is that my itunes store have some problem i cannot update my app and i also purchase app or download free app on it . it keep on tell me that ;an unknown error occured (0x800b0101)

my issue is that my itunes store have some probleme i cannot update my app and purchase app or download free app also it keep on tell me that an unknownerror occured (0x800b0101)

You could try this.
Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor.

Is the iTunes Store still having problems, I still can't download (uk)

Is the iTunes Store still having problems, I still can't download (uk)

Hi tannamerie,
Welcome to Apple Support Communities.
You may find the steps in these articles helpful for resolving the "unknown error" you're receiving:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/ts2753
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

Bonjour, mon iTunes store est passé en store allemand, et je n'arrive pas à revenir dans le store français ... Merci de votre aide.

Bonjour, mon iTunes store est passé en store allemand, et je n'arrive pas à revenir dans le store français ... Merci de votre aide.

Bonjour, va dans RÉGLAGE choisis ITUNES STORE/APPSTORE
Ensuite tu sélectionne ton identifiant et tu te déconnectes
Ensuite tu t identifie a nouveau, c est a ce moment que ton compte est reconnu pour le store de ton pays.
Voilà c est tout ;)

Can't able to buy itunes store with several problems

As I mentioned before,
, it appears that of your devices was linked to possible unauthorized activity on the iTunes Store.
Because of this, I strongly recommend using a different device or computer to use the iTunes Store.
Additionally, it appears that your account is not in compliance with the iTunes Store Terms and Conditions, so we will not be able to resolve the error message you’ve encountered.
This is the message form apple support.
I explained them, i just bought iphone 5 second hand and started my own account and filled 200USD with itunes gift cards and i went local repair shop for my iphone 5 Home sleep mode bottom is not working. and after that, i clicked purchased a game and apple wouldn't let me, it said ( contact support ). I contacted them and explained and wait almost about 3 days their reply as i showed about that message.But i can purchase all free apps without problems but i changed my password to be secure and then i must need to verify my payment and i clicked none (because i have money in my credit store). however it said contact support. Now i am doomed , my account and my phone is useless now. Apple senior adviser strongly recommended i am better change devices to use.
What a nice recommend! I am not rich , that's why i bought second hand iphone and get doomed. if i am able to buy other devices to use , how i contact apple for wasting my time. and the next is if i sell this phone again to others, the buyers will get troubles like me. I don't also know my device was linked to possible unauthorized activity on the iTunes Store. and the next thing is my account is not compliance with itunes store terms and conditions. I set my valid US address ,but i used it from over sea. Millions of US people used to buy itunes store from oversea , why i am the only one person that getting trouble.
Please suggest me and advice me ,. I hope apple staffs saw my message
Thank you

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you were using the US store when you weren't in the US then you are violating the store's terms of use (which you agreed to) :
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
If you were using your phone to purchase content from the US store when not in the US then that might be the unauthorised activity that they are referring to. If you contact iTunes Support and ask them to remove the balance from your account so that you can put your correct address on your account (you can't change countries whilst you have a balance) then you might be able to use the account.

Why is previewing songs in the iTunes Store causing a problem for me?

I don't have a problem playing music in my iTunes library or navigating around it, my problem is in the iTunes Store. If I select 'See All >' after searching for something in particlar then select a song and start scrolling down the page it becomes unresponsive. The 'time elapsed' freezes but the music keeps playing and I can move my cursor around the page but the page itself is at best unbelievably slow to respond and at worst completely unusable until the preview ends. The CPU usage rises to around 30% and stays at about that, fluctuating slightly, until the music stops. I've tried uninstalling iTunes and the programs that come with it and reinstalling them all but that was a waste of time.

Hello dazw724,
Thank you for providing the details of when iTunes becomes unresponsive. I found an article with steps you can take to isolate and troubleshoot an issue like this:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

ITunes store has script problems

when i go to the itunes store after opening iTunes, the descriptions below the album icons is in code or script instead of english. Some of the other info on the iTunes store homepage is also in code or script.
I reinstalled iTunes but it did not fix the problem.

Try this Helvetica font thing.
http://support.apple.com/kb/TS3042
After getting rid of the Helvetica font and the itunes store working, apparently you can just drag it right back out of the recycle bin:
http://discussions.apple.com/message.jspa?messageID=10795033#10795033
My Helvetica font must be OK, since I never saw this problem.

Itunes store : unacceptable usability problems

This applies mostly to to the sections of the itunes store besides music (audio books, itunes university, podcasts, books etc)
You need to fix the problems with the Itunes store search features. Apple has more money than the United States I have been told. Spend some of it on fixing your current software, not putting out new ones.
Specific problems:
1. The "power search" is a joke.
2. There is no way to filter.
3. I have complained many times in the past that the search results are unreadable because the column widths are too small to show any of the tittles…. I see that you have made a very sad and unsuccessful attempt at fixing it by making it 3 columns wide only when you shrink it to a very specific width manually.
at 1250px wide : 5 col across - UNREADABLE
at 1190px wide : 4 col across - UNREADABLE
at 970px wide : 4 col across, but now crunched together even more!! - UNREADABLE
at 965 wide - jumps to 3 cols at max allowable width - this is the only acceptable view. It is really terrible that you should have to shrink your window manually bit by bit to find a spot where you can actually read the search results.
There is also no reason why the search results cant have view modes such as "grid view - small" "grid view large" and "list"
(I see that this does not apply to music search results)
4. The useless icons take up most of the search result space.
5. There are no sorting options for search results (most viewed, most recent, etc. There are only sorting options for specific subsections with set results such as "noteworthy section" And even then, it is the bare minimal options of featured, date, alphabetical.
6. There is no way to mark something as viewed / interested to make search results more effective.
7. For ItunesUniversity, There is no enforcement to have universities number the files so they show up in the right order on an ipod. (right now they show up in upload order by date which is not always the correct content order.)
8. There is no way to search for only audio or only video podcasts and itunesUniversity courses. or exclude video from the search results once you get them.
9. The quick view popup window takes as long to load as the page would.
10. It would be a lot more effective if the "filter by media" had checkboxes, allowing the user to include audio, podcast, and university, but to exclude music and movies.
11. It drives me nuts that all of the titles in the itunes store are cut off and have a ... at the end, leading you to believe that if you mouse-over it, it will show a tooltip with the full title. This is not the case. There is no reason you cannot implement that
Bad and frustrating.
12. In Itunes 10.5 for Mac Osx 10.6.8 snow leopard (downloaded software - not the itunes store):
When you view all of your subscribed and downloaded ItunesUniversity files, the list is stuck in "sort by release date". you cant sort them alphabetically or any other column header!

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen). If you want to leave feedback for Apple then you can do so here : http://www.apple.com/feedback/itunesapp.html

Itunes store search field problem

My search field in Itunes store is not working. I can only type one letter at a time and must stop "accessing Itunes store" message or wait for it to finish before I can type another letter. The list from search field never drops down.

I'm having the same problem, but have not found a solution yet

ITunes Store in browser problem

Hello
I have a problem with my browsers and iTunes.
When I'm on a page like http://itunes.apple.com/us/app/galcon-fusion/id364902651?mt=8 I can't use the "View In iTunes" link or button. The page won't find iTunes.
This may seem like a small problem but I usually find my apps on sites like gizmodo or appvee and then I come to thees "itms pages".
It's not just in Safari but in Minefield and Chrome to.
I just cleaned my computer (formatted it) so I'm on a clean Windows 7.
iTunes 9.2.1.5 installed and connected with my Apple account.
Tested to turn of my Anti-virus program.
Any ideas?
Pics:
http://i36.tinypic.com/zxtco5.jpg
http://i38.tinypic.com/1585941.jpg
/Cheers Shasirax

Somebody else posted about this.
http://discussions.apple.com/message.jspa?messageID=12062795#12062795
IE8 seems to be the only browser that will open itunes store links on Windows 7. You can report it to Apple.
itunes menu > help > provide itunes feedback

ITunes Store logging in problem

I have downloaded iTunes 7 on my Intel Macbook. I want to get all the album artwork for a lot of my songs. Firstly, it seems very stupid that I have to have an iTunes account to do this- I buy my music from a different store. The iTunes store works, until I try to login or create an account. It says "iTunes could not connect to the iTunes Store. An unknown error occurred (-9813)." Below this it says "Make sure your network connection is active and try again". Obviously my network connection is active! This problem seems only to occur on my computer- not on any other ones. Ok, it's not the end of the world for me because I don't buy my music there, but if I did...
Thanks to anyone who can help
PS. I have tried logging in with a friend's account and that didn't work either, so the problem isn't just with creating a new account, also with logging in. The friend's account works fine on their computer.
MacBook Mac OS X (10.4.7)

My problem also, but to make it even more complex, if i plug direct into the modem, the problem is gone, if i use AirPort, i get the same message. My problem started out of the blue a few days ago, i didn't reset, or change anything. iTunes 7? Everything else is fine. Safari, iMail, software update. All work, but iTunes doen't.
No sense here.

Itunes store log in problems

A similar post might be in the forum already, but I could not find it, so sorry if this has already been asked. If it has been asked however a link to the post would be helpful.
I recently did a clean install of Windows Vista Home Premium edition on my lap top and aside from searching for new drivers and such have had no problems. I reinstalled the latest version of itunes, itunes 7.1.1.5 and have also had no problems with it until now. I wanted to purchase a cd through the itunes store, which I do rather infrequently. I have made an account before and purchased music no problem before running Vista. When I click buy music or whatever the option is a window appears asking me to log in. I proceed to log in and the window reappears but this time says "Please enter your apple ID or AOL screen name and password and click account info." It will do this repeatedly never allowing me to log in. This is not a password issue because if I enter the wrong password a different message appears telling me I have entered an incorrect password or ID. To be 100% sure that it was not my password I went and changed it through apple's website and still face the same issue. I have also tried buying another cd to see if it was an issue with the cd I wanted, and same issue. I have also tried to log in before buying the cd and same issue. This is obviously a very very annoying problem and any help anyone can lend would be greatly appreciated. Thanks a lot.
HP Dv9005us Lap top Windows Vista

Updates on question: I tried creating a new account with another one of my emails and I am having a different problem. It apparently logs in successfully but then it says this apple id has not been used with the itunes store and to review my billing information. Upon clicking review the page changes to "Your request could not be completed. Make sure your computer;s date is set correctly and that it accepts cookies from the Itunes Music Store. I clicked for more info and it tells me to set my date to auto sync which already was and the time is fine. For the cookies issue it says to install the latest version of itunes. So the cookies thing could be the problem. Does anyone know how to change my accepted cookies?

Itunes store white screen problem

Do i have to update anything on my itunes account or do i just wait for my lucky day for the itunes store to appear? i have been trying for over a week now.
please help

MIght be an extension or plugin ...
From your Safari menu bar click Safari > Preferences then select the Extensions tab. If you have any installed, turn that off, quit then relaunch Safari to test.
If it's not an extension, back to Safari> Preferences, select the Security tab. Deslect: Enable plug-ins
Quit then relaunch Safari to test. If that helped, you need to troubleshoot Safari add ons > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Itunes Store Podcast Download Problem

I tried to upload my podcast to the Itunes store but get the following error message:
we had difficulty downloading your feed
my rss feed is: http://www.blogtalkradio.com/what_Jesus_says.rss
Help!
Thanks,
mitchamz

Roger,
Thank you for your patience.
I am now getting the error message "We are currently experiencing technical difficulties. Try again later" and have been for the last 3 days. What's up?
my RSS feed can be found at http://www.blogtalkradio.com/what_Jesus_says/podcast
Thanks in advance,
Zach

ITunes Store Font display problem

Hi there,
Since I've installed itunes on my XP notebook it has never displayed the titles of songs and albums correctly. The words are mixed up with small vertical characters. They looks something like this : UFO ││││││ or EXILE ││││││. Even after I upgraded to the latest version of itunes I still have this issue.

hmmmmm. could you possibly send us a screenshot of the effect? there's instructions on how to do that in the following user tip:
hudgie: Taking screenshots to help with problems
... is this hitting you just in the Music Store, or in the rest of your iTunes as well?

ITunes store series pass problem

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