ITunes store shows "accessing iTunes store..." for few seconds and after that its blank with an apple logo inside the status bar.
Hi,
I have recently installed iTunes latest version (10.5.1.42) on Win XP SP3.
The problem is, when accessing iTunes, It connects to the internet, I can sign in (It shows my username in sign in bar), But nothing is shown in the iTunes store window in iTunes. It shows "accessing iTunes store..." for few seconds and after that its blank with an apple logo inside the status bar.
ANU SUGGESSION???
Sorry, no. The screen image you see is specifically saying you need to connect it to a computer. You could take it to an Apple retailer for help.
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Weird network problem: Ethernet link going down for few seconds, and up again
Hi,
this problem is driving me nuts for weeks now, and I've not had any success with solving it myself, so I hope someone might have a clue...
A few weeks ago, maybe 2 months, when downloading VOD content from iTunes, the download suddeny stopped after a while, saying that there is a problem with my network connection. I can then resume the download until the next connection drop occurs. iTunes was and still is the only app that makes the problem noticeable (FTP, browsing, Mac App Store etc. are working fine), however, as this also affects iDevice firmware downloads and basically everything I download via iTunes, the problem started to really annoy me. I'm not sure, but the problem might have been introduced after upgrading from Lion to Mountain Lion/10.8, which I needed for Logic X.
So here is what happens:
I have an iMac12,2, Mid 2011, 27inch, i5 2.7GHz, 16GB RAM, 256GB Apple SSD + 1TB HDD. When using ethernet, the iMac randomly loses its link to the network. My router is a FRITZ!Box 7390 (german make). There are no switches between my iMac and the router. When that happens while running ping, this is how it looks like:
64 bytes from 192.168.1.1: icmp_seq=3558 ttl=64 time=0.542 ms
64 bytes from 192.168.1.1: icmp_seq=3559 ttl=64 time=0.424 ms
ping: sendto: No route to host
Request timeout for icmp_seq 3560
ping: sendto: No route to host
Request timeout for icmp_seq 3561
ping: sendto: No route to host
Request timeout for icmp_seq 3562
ping: sendto: No route to host
Request timeout for icmp_seq 3563
ping: sendto: No route to host
Request timeout for icmp_seq 3564
Request timeout for icmp_seq 3565
64 bytes from 192.168.1.1: icmp_seq=3566 ttl=64 time=0.508 ms
64 bytes from 192.168.1.1: icmp_seq=3567 ttl=64 time=0.493 ms
And this is what the logfile contains at the same time:
28.10.13 21:36:35,000 kernel[0]: AppleBCM5701Ethernet [en4]: Link down (womp disabled, proxy idle)
28.10.13 21:36:37,099 configd[18]: network changed: v4(en4-:192.168.1.188) DNS- Proxy-
28.10.13 21:36:37,106 configd[18]: network changed: Proxy
28.10.13 21:36:37,112 netbiosd[12000]: network_reachability_changed : network is not reachable, netbiosd is shutting down
28.10.13 21:36:40,000 kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en4, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,0323,0de1,0300,cde1,3800]
28.10.13 21:36:40,237 configd[18]: network changed: Proxy
28.10.13 21:36:42,544 configd[18]: network changed: v4(en4+:192.168.1.188) DNS+ Proxy+ SMB
So the ethernet interface loses the link for a few seconds, and gets back up again. It's not long enough to affect average TCP connections, however it is long enough to completely screw iTunes.
What I've tried:
- changed all cables (save the one that's going from the ethernet outlet on my room's wall to the server/router room, as it's not replaceable (running within a wall) and I really don't know why it should become faulty offhandedly)
- cycled ethernet ports at the router to make sure they're not faulty
- ping'd the router from different computers on all its ethernet ports, all working fine
- connected my iMac to router via wifi, all working fine
- bought a Thunderbolt Ethernet adapter to make sure onboard ethernet card isn't faulty: problem still there
- installed 10.9 over 10.8.5, problem still there
What I didn't check is what happens when ping'ing the router via my cables, but from another computer, as I don't have one. I will try to borrow a MacBook and check that.
So I figured it must be a local problem, as the network infrastructure itself works nicely and all cables seem to be sound. It is also not a hardware issue, as the problem occurs both with the onboard NIC and the Thunderbolt NIC. What mystifies me is that it doesn't happen when using Wi-Fi (but switching to that is not an option - it's too slow).
I tried to use both DHCP and fixed IP addresses, different IP ranges, made sure that static IPs don't collide with the router's DHCP range, updated the router firmware, updated the firmware of all Airport Express and Time Capsules I've got in my network (just to be sure), switched all energy saving settings to "Never" (as it has been suggested here from time to time), but nothing helped ... and I don't know what else to check.
I hope that someone has an idea of what's happening here!
Thanks in advance!It looks like hooking an ethernet switch between my iMac and the router did the trick. I didn't get any timeouts after I did that. It must have been a really weird incompatibility between my iMac and the router. Still have to see if iTunes gets through without losing the connection, I hope I'll be able to check that tomorrow night. I'll report back.
So maybe try just hooking another ethernet switch between your mac and the other side. It might actually help! -
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My daughter's PC crashed and I had to rebuild it, but I was able to get her music off of the drive before I rebuilt.
An odd thing is happening now. She has several songs that she purchased from the iTunes store that will play a few seconds, then skip to the next song. They do it on her PC and mine (where I copied the music before I rebuilt her PC). Both are Windows XP Pro.
The files appear to be full size. I have burned them to a CD through iTunes, but they do the same thing on a CD player. If I open them in QuickTime, they play all the way through, but have periodic "skips" in the song, the first occurring where it completely stops in iTunes. They also only play a few seconds on the iPod before skipping to the next song.
It isn't all of her music and it's not all of her purchased music. It is just selected songs.
I found a thread on another message board somewhere of someone with the same problem, but as is usually the case, there was not resolution given.
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okay, let's start working through the user-account-specific causes of this message.
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