ITunes store sloooow! - 18 hour download for movie on 80MBps line
Why is the iTunes so slow? I wanted to watch a movie. It's Sat evening. Bought a British movie (The Rise) and have a download time of 18h which is of no use if I want to watch something tonight!
I'm on BT 80MB Infinity and measured it with speedtest.net. Full speed working. Fault must be with store.
Since apple rolled out iOS 7 it's impossible to rent movies.
I also noticed that less popular movies (non-blockbusters) take much much longer to download. Why? They all cost the same!
Does somebody not watching blockbusters not deserve the same speed? What a joke that the big studios get more bandwidth and people watching **** like Fast and Furious part 234 get 10 more speed. We all pay the same $!
Hi memacleod!
It sounds like you may need to report an issue with the rental of this item:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
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Hey GingCarv,
Great question. You'll want to download the movies from your purchase history. The following article explains how to do so:
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Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
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On my iphone 4 when I go into itunes store there is no option for apps
On my iphone 4 when I go into itunes store there is no option for apps. I want to download a free app but I can't get to them.
Hello GiteQueen,
To find apps on your iOS device, you're going to use the App Store:
iPhone Basics
http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= App%20Store
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download
When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
▪ port 80
▪ port 443
▪ phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
▪ evintl-ocsp.verisign.com
▪ evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
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HT2731 how do you enable cookies from the iTune store so I can download music
how do one enable cookies from the iTunes store so I may download music?
Search for music and then buy it.
If you already have music you want to import to the iPhone, connect it to your computer and open the iTunes application on the computer, and start a sync (in the lower right of the window). -
How to delete the loadings list in the itunes store (1000 tunes are downloading with no reason)
Hi
I switched from an iPhone 4 to an iPhone 5c and now the itunes store app wants to download 1000 tunes (I guess it cannot try more) and it blocks.
I don't know how to delete the list (not one by one of course .
If someone has any clue to help
ThanksHi Francis,
Check the BADI "TRIP_WEB_CHECK" method "USER_CHECK_GENERAL_DATA".
Here based on the schema you can modify the "estimated cost" field.
Hope it helps.
Regards,
Jyothi -
I have 1 apple id for iTunes store and a different one for my iCloud acct. How can I watch my photo stream on apple tv and be connected to the iTunes store
Use the same Apple ID for everything.
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i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that
Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
Apple warns to backup your purchases for this very reason. -
The iTunes Store is constantly asking me for my username and password.
The iTunes Store is constantly asking me for my username and password.
About the only thing I can do is log into the account, but it's constantly asking me for my user/password.
I've read a number of discussions on the matter -
I am running Lion 10.7.4 on iTunes 10.6.3
I check the keychain access
Reset passwords
etc.
Nothing seems to be working.
Any other ideas?I have the exact same problem, it suddenly just started asking for the iCloud or iTunes password, practically every 5 seconds, no exaggeration. Even more frustrating than that, it rejects the password I enter, even though I'm positive that it's correct! I can barely go from screen to screen without this infernal box popping up, and forget texting or using an app.
After resetting the password & turning the phone off & on a few times, I just finished restoring it and the bloody pop-up was the first thing that came onto the screen when it restarted haha. I hope someone can help -
I purchased an album from the itune store and was charged twice for the same album. How can I correct this?
You can contact iTunes support and ask them to refund or credit you for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My hard drive had some issues and all of my music videos are gone. The itunes store is charging to download them. How do I get them re-downloaded?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
after finish software updates IOS 7 in my iphone 4s its showing connect to itunes after i connect with itunes its showing 40 hours remaining for update. But still not finish even after every 30-45 minutes showing error. What i will do please guide me. I'm connecting my device with my acer laptop windows 7 professional.
firstly thanks for quick reply.
sorry sir,
i am confused in last line you wrote,
" This will erase the phone but you will be given an option at the end to restore to an existing backup, if you have one."
i did not understand last sentence - if i have one? you mean to say if i have data or not in my iphone?
i have many pictures, messages, contacts which are very much important.
so will it be all restore and will be backup again in my iphone if i restore?
i am extremely sorry to interrupt you again.
waiting for your quick reply
thanks and regards,
vishal
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