ITunes Store Stopped Working

My iTunes store will not load. It just says accessing store and freezes up! It was working fine until I upgraded to iTunes 9. I even did iTunes 9.0.1 which was supposed to fix it however it did not! I've read and tried everything related to iTunes Store in the support section and NOTHING has worked! If iTunes doesn't want my money any more that's fine with me I'll just go with Zune!

You aren't the only one...users here in Australia are having the exact same problem!
Have you tried contcting the support team via email? Maybe if a few more people do it, they will realise that it's not just me! LOL
I have told them to refer to this forum, so that they can see the amount of people having these same issues! Hopefully we will hear something soon

Similar Messages

  • After updates, iTunes store stops working

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    Myself as well, have been having this same problem, around 20 minutes into any movie I open up in my itunes library, the sound stops playing.   I have yet to find any fix for the problem, although I have a thought that it is probably something to do with the buffering.  My songs play just fine, all day long, but any movie only plays for 20 minutes and then the sound goes out.   Additionally, I had another issue that kept popping up an error message everytime I tried to open Itunes, this was finally fixed via copy paste a corruptted (spelling) .dll file.  The only "workaround" for this issue, that I have found, is to open the movie in QuickTime, even though I am not really excited about the QuickTime player.  If anyone finds a better solution, please drop a line. thank you in advance.

  • Why my itunes store stop working? and my iphone 5 dont have a radio?

    why my itunes store stop working? and my iphone 5 dont have a radio?

    Hello there, jbenjaminii.
    The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Thanks for reaching out to Apple Support Communities.
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  • ITunes Store Stopped Working...Help Please!!!

    Hi!
    The itunes store had stopped working.
    When I try to log into iTunes Store,  The loading bar only goes half way, and I get a blank page with only the side bar that indicate the account's shortcut...
    The accont is working  well my lybrairies also.
    Itried to reset the " intsh winsock reset and restart the PC" like i saw in pother's discussion on the same prblem, but not working ,  i updated itunes to 10.6 ,  nothing i tried helps ...
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    I think there are problems with the store, I mentioned earlier today on other posts that pages in the store are blank when browsing.  If you search for something you can find it, but there's no artwork or reviews.

  • Why does iTunes Store stop working when I try to view a certain category?

    When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7.  Message shows that iTunes has stopped working.  This happens every time.  I have updated iTunes Software.  Will not solve the problem.  What is wrong

    I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded.  When I click on the iTunes Store Box, Nothing happens except for a message that reads:
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              "Close the program."
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         Here are some of the Problem Details:
         "Problem signature:  APPCRASH
         Application Name:     iTunes.exe
         Application Version:  11.0.1.12
         Application Timestamp:  50c8fc7e"

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
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    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • TS1424 HELLO! whenever i try to access the itunes store from the itunes on my laptop i get this message: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is availabl

    for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • ITunes Store access causes "iTunes has Stopped working...Windows is check..

    When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
    Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
    Another iPhone worked a synch but fewer tracks to download!
    I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?

    Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
    For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web

  • Itunes has stopped working when trying to open store

    I have gone through the uninstall/reinstall many times. Redid host file. Flush dns. Have tried many things. I noticed on one conversation on here. To go to the Action Center and click on itunes. It is saying a fault in the webkit.dll. I have no clue what that means or what I need to do to fix the problem.
    I did notice that when I uninstalled the last time that when I reinstalled I no longer had Quicktime. So installed that, but still no luck
    I have Norton 360 and Windows 7 64 on my laptop. We also have a desktop with the same, but the desktop is able to open the store. I am a tad confused on why mine is not. I can open itunes see the library then when I hit the itunes store it sits for awhile then it comes up with itunes has stopped working. Please if someone could help.

    It shows in my downloads, starts downloading, and when it gets to the end of a song, I get the message "iTunes has stopped working" and choices to close or debug, etc.
    Head into your Problem Reports and Solutions control panel (or the Windows 7 equivalent) and open your Problem History. Look for iTunes Problems reports that seemed to occur at the time that you had the Store troubles.
    Open the reports and have a look through them. Do they all seem to say the same thing? If so, paste the contents of a typical report into a reply here. (Fingers crossed, that may give us a heads up on the cause of the errors.)

  • After I open itune i then try to access either the itune store or the app store i get a message saying "ITunes has stopped working"

    After I open ITunes if I try to connect to the ITunes store or the App Store i get an error message.
    It reads
    "ITunes Has Stopped Working"
    "A problem caused the priogram to stop workin correctly. Windows will close the program and notify if a solution is available"
    I have rebooted, made sure I am up to date with itunes version and windows but it still wont work. My internet connection is fine
    How do I reestablish contact with the ITunes store?

    Hello. Have you tried using Safe Mode yet? For PC hold F8 on startup and select Safe Mode from Advanced Boot options screen. Also try reinstalling iTunes. Also open up the error console (wherever that might be; I'm a Mac person) and post the error that is causing it to quit. Hope it works!

  • 'Itunes has stopped working' keeps popping up whenever connected to itunes store

    So whenever I try to connect to the iTunes store, or if ITunes is trying to automatically update from the store, 'iTunes has stopped working' pops up.  Tried EVERYTHING suggested in the community forums, from adding/moving dll files, reloading iTunes, safe mode start, disabling video drivers, moving iTunes profiles, etc. etc.  I even went into the Preferences>Store and unchecked everything to do with updates from the Store. I still can't stop iTunes from crashing.  Only thing that works is to disconnect from the internet.  I can then open up iTunes, however do not have access to the store, so I can play my songs, but can't buy new ones ,or update my songs with any that I purchased on my iphone.  I have been dealing with this for about 3 weeks now.  My daughter has iTunes set up on another account on the same PC and it also crashes.  Using iTunes 11.4, Windows 7 x64.  Using Kaspersky - iTunes is 'allowed'.  Have had Kaspersky for 3 years now. My son has a mac air, no issues.  I have wasted far too much time on this issue.  Any help would be appreciated.  Is there anyone that actually works at Apple that can answer these questions?  They put out all of this software and have no complaints about taking our money when we purchase songs, but we have no way of directly contacting any of them for assistance to issues, unless we have purchased an Apple item in the past year.  Nice to have the community, but at some point an apple expert should get involved!

    Waht is error type?. What platform is it?

  • I am using ITUNES 11 on Win 7 64 bit.  I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working".  How do I trouble shoot or fix this? Thanks

    I am using ITUNES 11 on Win 7 64 bit.  I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working".  How do I trouble shoot or fix this? Thanks

    Try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Itunes launches fine however I cannot connect to the Itunes store.  It says that Itunes has stopped working and windows is looking for a solution.

    Everything seems fine until I try to access the ITunes store.  Then I get a message that ITunes has stopped working and that Windows is looking for a solution.  Then it tells me that no solution has been found and closes down Itunes.
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    Hello notime4,
    The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Itunes has stopped working in windows 8 when I try to access itunes store

    itunes seems to be working ok, but when i try to access the itunes store, i get a message that itunes has stopped working correctly and windows will close the program.  i have uninstalled and reinstalled itunes several times (the recommended long way, which uninstalls all apple programs), but i still have the same problem.  someone please help so i can access the itunes store!!!

    Exact same thing is happening to me. Couldn't find where to view the Itunes version number after a quick look. I hate the "simplified" interface by the way. On windows 8.1. Really starting to hate itunes, very buggy, and apple device locked down content (I'm looking at you TV shows and Movies) make it a pain to use.

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