ITunes Store unavailable when using Ping - an observation

When trying to edit my Ping profile I've been encountering an iTunes Store unavailable message as have other I see on these discussion list. I thought it might be related to having recently updated my iMac iTunes to 10.1. However, the same is happening on my MacBook running iTunes 10.0.1 Both have updated to OSX version 10.6.5

jstjohn83, contact Apple iTS support at the bottom of this page.
http://www.apple.com/support/itunes/store/buy_troubleshooting/

Similar Messages

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    my ipad says "connexion a l'Itunes Store impossible" when I click the App Store button. So, I cannot have access to the Apps. I have internet connection and I can use my emails and the safari. Please advise.

    Try this:
    1. Settings>General>Date & Time>Turn off set automatically
    2. Set date one year ahead
    3. Go back to iTunes and try again.
    4. You will get the same error.
    5. Go back to settings general date and time and turn back on 'set automatically'
    Try connecting to iTune Store again.

  • I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?

    I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?

    Try downloading the apps from your phone
    App store > tap updates> tap purchased> tap not on this iphone> click on the cloud with the down arrow for the app you want to download"

  • I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information.  How can I use my iTunes account to purchase apps?

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  • Purchased Several Songs ~ But iTunes Store "Unavailable"

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    Its is now over 24 hours now, and still the same problem. I have made sure that I have checked all the settings are correct as mentioned in the iTunes store help pages relating to the problem of being unable to download purchased items, including my Keychain, and Permissions for the iTunes folder etc. etc, and still no joy. This problem has only occurred since iTunes was upgraded on the 9th September to version 7.4.1 (2)
    What really rubs salt in to the wound is the fact that I have received emails from iTunes confirming the purchase of these tracks, and the amount I have been charged, and also I can access all of my account details in iTunes showing the purchases. So if I can access this information, why cannot ITunes check and download my purchases?
    I am becoming very fed up with Apple lately, this is just another example of their becoming so big, they cannot deal with problems, everything is now devoted to the new wonder toy the iPhone, whereas the poor suckers like me, who have been faithful for years buying their computers, are now put on the back burner, if you dont believe me, look at the name change from Apple Computers to Apple Inc.
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    Dont get me wrong I love Apple computers and other hardware, the iPods have been brilliant for me, but their support is now quite poor, and they are uninterested in the user's experience of support, which is not how it used to be.
    Steve Jobs bounds on to the stage at each of the shows launches full of praise for his own new products, but he never says that they are investing in better support teams,
    I hate to say it, but I am becoming very disillusioned with Apple.

  • How can I access the iTunes store?  When I click on iTunes, my library appears but when I try to connect to the store I get a window saying Error -3221 has occured and cannot connect to the store.

    Can anyone please help!  I haven't been able to connect to the iTunes store to purchase music for some time now.  When I click on the iTunes icon my music library appears, but when I try to connect to the store (top RH side of window) I get a new window saying cannot connect to the store an erroe -3221 has occured.

    Baseal wrote:
    When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store. 
    When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
    You might look here for some help.
    http://www.apple.com/support/appleid/

  • Error code: 3194 when restoring.. "Secure link to iTunes store failed" when diagnostics is ran..

    as mentioned in the title, I have encountered 2 errors, one is when I am trying to restore my iphone and the other when iTunes diagnotics feature is ran..
    I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this information I have concluded that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server".
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    - performed recommendation from: https://discussions.apple.com/message/17409780#17409780
    - perform flush dns command using command prompt
    In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.
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    I think its weird that I experienced both the 3194 error code and "secure link to the itunes store failed" diagnostics error on three computers running on different OS (XP, vista and 7), itunes version and connectivity types (wireless and cabled). Could it be possible that there is a problem on Apple's server?
    Are you still there, shintenhouji?
    Perhaps try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (I've seen a few cases in recent times of this sort of thing being associated with LSP issues.)

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
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    I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
    Driving me insane.............

  • HT204266 I hav e downloaded some free apps from itune store. When I try to install in my ipod it doesn't go through. it can not install in my ipod touch.

    I have downloaded some free apps from Itune store. but when i sync those apps in my ipod touch it dosn't apear in my ipod. i can't use that apps. what should i do? help please.

    Are the apps compatible with your model iPod and its iOS version? You say you have a iOS 4.2. That implies a 2G iPod. Many, many apps now require iOS 4.3 or later or a 3G or later iPod.
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  • Is the itunes store unavailable

    is the itunes store unavailable at the moment in the UK?

    I'm in the UK and the store appears to be ok on my computer's iTunes - I can browse the store and I've just redownloaded an app.
    Depending upon the problem that you are having, have you tried logging out and back into your account on the computer/device that you are using, and/or disconnecting/reconnecting to your network ?

  • Violation of iTunes Store terms of use

    You will be violating the  iTunes Store terms of use if you try to purchase from your home store, the iTunes Store you registered with, from another country. Apple will not discuss this with you nor will help you any any way to resolve the issue. Apple does not have an alternative way for customers that like to buy while traveling.
    Since I travel a lot  I find the need to buy from iTunes, or do an InApp purchase, but I can't do that, apple is now violating my privacy by tracking my IP address to find out my location even if I have location turned off on my device.
    I have tryed to find another way to buy while in a different country without violating the terms but I was not able to find one that is easy. You can't even use a gift card because the gift card can only be used in the country you are in, while my id is registered in a different country I am not allowed to use them.
    The only way to be able to buy while traveling is creat an account from that country, which means you have to have an address and a credit card tied to that address, can't be done if you are just visiting for a little while. If you are able to do that you will have to have different ID, different address, different credit card for each country you visit.
    Apple is selling a device that now can only be used in one country. Their answer to that was you can still use your e mail, Internet, and other applications, not all of them.
    Apple does not have an answer to what to do if you are in a counrptry that does not have an App Store, iTunes Store. Why it would be a violation of terms if the country you are in does not have it's own store.
    I want to use my device the way I want to use it anywhere I am physically at, why the restrictions. I can still buy from any other online store without being physically in that country, it's up to that online store, or apple to pay the taxes and fees for that country, if that is the problem.
    So let's all complain to apple and ask them to change this term, or at least give us an alternative we can use.

    Copyrights? From my limited Knowledge about copyrights, I can understand it when it comes to music, or movies, but InApp purchases?
    Why are other online companies, like eBay, amazon, are able to do it while apple can't? Why does apple have the restriction in a country that does not have an apple, iTunes Store? Why can't Apple have an alternative to those rules.
    Why can't I buy from a local store while I am visiting that country?
    And why is apple violate my privacy by using location services reading my IP address while I have that turned off.

  • I updated my iPod and it erased everything i had on it.  How do i retrieve the songs that i bought from the iTunes store?  when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

    I updated my iPod and it erased everything i had on it.  How do i retrieve the songs that i bought from the iTunes store?  when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?  I have authorized my computer but none of them are in my music now.

    You buy one and only one download.
    It is your responsibility to move/copy/backup your music.
    Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

  • After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    Hi godfest,
    Welcome to the Support Communities!
    The articles below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

  • HT3204 I got a reading of "secure link to iTunes store failed" when I ran a diagnostic "network connectivity" test. What's wrong and how do I fix it? I am indeed unable to connect to the store.

    Can anyone help me figure out what's wrong when I try to connect to the iTunes store? I got a message "secure link to iTunes store failed" when I ran a diagnostic "network connectivity" text. What's wrong?
    Thanks for any help you can give me!

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account    is not valid in the US  store"

    Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account    is not valid in the US  store" As I am new at this I don't know what I can do to remove this problem.

    What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

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