ITunes Store Unknown Error -9812 when trying to Activate iPhone 4

Hi, I have received my lovely new iPhone 4 and I can't activate it, the error I get is: "an unknown error occurred (-9812)" when trying to access the store.
My configuration is iTunes 9.2.1.5 (64 bit) on Windows 7 (64 bit)
Can anyone advise?
Many thanks
Nick

Hi,
Have you managed to find a solution to your problem as I am having exactly the same issue. And I am fed up with re-installing i-tunes!
Thanks

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Receiving unknown error (-9812) when trying to download songs.

Each time I try to download or purchase songs, I receive the following message;
We could not complete your iTunes Store request. An unknown error occured (-9812)
This has continued for several days now. I have tried running diagnostics - Which informs me that iTunes could not establish a secure connection - and have also followed advice on network and firewall settings. An email sent to me by iTunes support also failed to rectify the problem.
I currently use Mozilla Firefox as my default browser and saw no change when I reverted back to using Internet Explorer 7. ( However, the problem did occur after installing Mozilla, which is also the only recent installation performed) My iTunes software is also currently up to date.
I would be grateful if anyone were kind enough to please help me with this issue, it is driving my girlfriend and I crazy. Thank you.
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Having the same problem I tried to use FAQs, apple support and so on without any help.
Apple is using connections "deep inside" Windows and security certificates to safely connect to the iTunes store. Therefore the normal answer by apple is to refer to network connection problems and the Microsoft support.
On the german website, apple support even refers to a microsoft service page no more existing.
The problem is: Apple does not really care if you are having trouble with an Windows connection problem. They suggest to contact Microsoft for support without even stating which security certificates or such are needed.
The only solution as far as I know is a complete new Windows installation. A new iTunes installation is no help as the user account - if any - is no longer available. I tried this and now can't even listen to my legaly purchased music anymore.
Sad to realize that excellent sales and good reputation with iTunes and iPod leaves Apple in a position not needing to cope with unhappy customers... There are too many others.

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I've done a bit of googling and didn't find anything that helped.
I have tried:
- resetting the iPhone
- rebooting the OS
- the disabling power save on the USB
- installing a new version of iTunes (9.0.3.15)
- installing iTunes over itself (9.0.3.15)
- installing an older version of iTunes (9.0.0.70)
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Phone was previously sync'd with my iTunes in XP before going to 7. I did choose to sync only with the new 7 system.
The phone charges fine, and I can pull pictures off of it via Windows.
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Message was edited by: jollyman78

Jollyman,
to sync your photos, you have a few options.
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Once you've checkmarked it, you'll see a pop-up..."are you sure etc...it will erase blah blah blah". Click YES and APPLY (important).
Now when you click in the left sidebar on your device's name (iPod, iPhone...whatever), click on the icon itself to take you to your device's homepage. In the top menu choose PHOTOS and choose in the dropdown menu the folder where you wish to keep ALL your pics/320x480-Images/Photos/ETC. that you have made your DESTINATION folder for UPDATES. This is important, because every time you'll sync your hardware, iTunes will search for that folder to locate any new updates/additions to that folder and considers it an update/sync. So make sure you always have ALL the things in that folder that you wish to see on your iPhone/iPod or whatever you are trying to update/sync.

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I recently ripped a few mp3 files to my library and started up iTunes to sync them with my iPhone. If I recall correctly, this prompted me to upgrade to 9.2 of iTunes.
Everything synced perfectly - apps, photos, excpet for the new songs I had ripped - I got the unknown error (-50) syncing the new songs. This puzzled me as I followed the exact same process as I had when ripping all the other songs in the library.
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http://support.apple.com/kb/ts1539
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Hi,
Have you managed to find a solution to your problem as I am having exactly the same issue. And I am fed up with re-installing i-tunes!
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Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
Description:    Microsoft Wi-Fi Direct Virtual Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description:    Bluetooth Device (Personal Area Network)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description:    Realtek PCIe GBE Family Controller
IP Address:    10.144.120.70
Subnet Mask:    255.255.255.0
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DHCP Enabled:    Yes
DHCP Server:    10.144.120.3
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Subnet Mask:    0.0.0.0
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Lease Expires:    Wed Dec 31 16:00:00 1969
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Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
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