ITunes store will not connect

Hi,
My iTunes store has been fine up until now with the web downloaded version. I recently bought an iPod Nano 2gb and I decided I would uninstall my current version of iTunes and install the version on the CD provided with my iPod. Since then my iTunes music store will not load.
Error Message: "iTunes could not connect with the music store. The network connection was reset. Make sure your network connection is active and try again.
I'm a bit of a dunce with computers and errors! My network connection is fine...as I am on the internet, and msn messenger works etc etc. It says 'Local Area Connection Speed 100.0 Mbps Status: Connected'
I have tried re-installing and it doesn't work. I have tried to see if I can find other music download programs but none are compatible with iPod's as i'm sure you already know.
I recently got a new internet connection, but as I said my iTunes store was working fine after getting this connection until installing the CD version of the iTunes software.
Please can anyone help as I feel my iPod was a waste of money if I can not get my iTunes to work! I did everything that my instruction booklet told me i.e. installed the version on the CD before plugging my iPod in etc etc.

I haven't actually changed anything i.e. virus programs when I reinstalled the software so I don't know why it work one minute and then not the next.
BUT...I have Windows Firewall enabled (I disabled it once and tried again but it made no difference so I have enabled it again) I have checked my allowed sites and programs and iTunes is listed as allowed. I also hae Sophos anti-virus provided by my university but I have ALWAYS had this, its never caused a problem before.
I also just tried to 'update iTunes' and it said that the update server also could not be connected to 'Please try again later'.

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Hello pholmes1
If you are not able to access the iTunes Store, check out the article below to help resolve the issue.
Can't connect to the iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Ok, so I've tried just about everything that the apple website has to offer about connection issues, but to no avail. The problem is that I'm not getting an error message, its just simply not connecting. I get the loading bar at the top, but thats it. Anyone have a clue?
This is an example of the screen I've been getting, if that helps any. It just keeps acting like its loading.
After a while, it just stops trying to load and looks like this. So far I havent' seen anyone else having this problem. Also, before you ask, I've already checked my firewall settings to make sure that iTunes is allowed.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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I have removed and installed it twice.
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I have tried support, NO HELP!
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http://www.apple.com/emea/support/itunes/contact.html

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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
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http://support.apple.com/kb/HT1311
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
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http://support.apple.com/kb/TS4123?viewlocale=en_US

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It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

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Also, check in Safari > Preferences > Security and check that your cookies setting is either Always or Only from sites I visit.
If your problem still persists, look at this document for some solutions: iTunes for Mac: Possible iTunes Store errors, http://support.apple.com/kb/HT1412

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Welcome to the Support Communities!
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Hi Liafromtx,
I understand that you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
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http://support.apple.com/kb/HT1527
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ITunes store will not connect

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