ITunes Store won't allow me to pre-order B-52's Funplex

I am trying to pre-order the "Funplex" album by the B-52's, due out on March 25th. Part of the pre-order incentive is the current purchase of the Funplex single song, and a promise of an extra track at release.
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPreorder?id=276012160&s=14 3441
Problem is, I already bought the Funplex single at the end of January when it first came out. Now the store won't allow me to pre-order the album. Nor will it allow me to buy the song again in order to qualify for the pre-order.
I tried going through the iTunes support site, was told to "Check purchases" and "Report a problem." I have done so, selecting the Funplex single in my purchases, and clicking "Report problem." The button simply disappears and nothing else happens.
The songs of an album I purchased tonight (Black Crowes) are marked, "Report a problem" as is my Funplex single. But no indication of what happens next. They don't even know what kind of problem I am trying to report! They only know that there has been a problem. Nothing more.
Anybody shed any light on this?
Thanks.

Have you tried clearing the Cart and re-adding the items you want to purchase?

Similar Messages

ITunes store won't allow me to purchase cart

I'm trying to purchase items in my Shopping Cart from iTunes 7.5 (Windows), on the computer that I always use. I get an error message telling me that either prices have changed since adding the items to the cart or items were added/removed from another computer. I do remember accessing my account from another PC, but that was a while ago and I assumed that my cart is my cart, in other words I can add a song/video from any computer as long as I'm logged into my account and it will be saved on the iTunes server(s). So what do I do? I have no idea where those items were saved or what they were. Thanks.

Have you tried clearing the Cart and re-adding the items you want to purchase?

My app store won't allow me to download any apps because of pervious purchase which I never purchased ?

My app store won't allow me to download any apps because of pervious purchase which I never purchased ?

I'm sure you purchased it since no one else would have your password to download apps
Make sure your CC has funds on it and its up to date on your itunes store account.

ITunes Store won't work

My iTunes store won't load.
It used to load.
When my sister got her iPod a long time ago, she set up an account to buy music from the itunes store. It worked then.
I don't know what's happened since then, but we don't know the password, or account name.
But it doesn't matter, because when I try to log on with this account (which I made to post this) it gives me the same message as when I click on Genius or iTunes store...
Message:
"_*iTunes could not connect to the iTunes store.*_
Make sure your connection is active then try again. "
I've looked at the troubleshooting options, and flushed my DNS. Deleted Norton completely, same with another antivirus, and windows firewall is disabled, and allows iTunes.
Can anyone give me any help? I have an acer computer running Windows Vista Home Premium. I've got the latest (9.0.1?) itunes, that I just downloaded. But even before that, I had between 7-8 and it would NOT work.

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. What you need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

I am a librarian at a 1:1 iPad school and we are having this problem with all ~3000 student iPads as well at ~300 teacher iPads. This is extremely frustrating. I have tried suggested fixes found on other discussion boards but none have worked.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

My itunes store won't open and i don't know what to do.

please help!

Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs

I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?

Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim

TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
It claimed there was something wrong with my internet connection, but there's nothing wrong with the wifi connection.
a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
It hasn't updated with ANY of the ios updates for my phone hasn't been updated in over a year.
I reset my phone a few nights ago to get rid of old photos and videos so I could just get new ones instead of manually going and deleteing them all, but now it won't connect to my itunes. So I can't sync it and get my phone back to use.
It's just show a blank screen that says 'iphone'. I don't know why it won't connect or is rejecting our wifi signal or whatever crap is preventing it from loading properly if at all.
I have tried running it in safe mode, making a new account, turning off the firewall, uninstalling then reinstalling itunes, getting another drive,
going command prompt and typing in one thing (says it worked, but itunes still wouldn't open) and another thing (again still wouldn't open/load itunes store at all)
and several more things, if I click itunes store the bar will say "accessing itunes store" but not matter how long I wait or how many times I try it never accesses or opens or loads the store.
I use my phone a lot, for working and personal family whatnots, and daily tasks, but since itunes store won't connect and it can't get any connection my phone is unusable, the only thing I can do with it is call emergency numbers.
what am I supposed to do?

a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also

ITunes Store won't open on iTunes

I got my iPod Nano tuesday, i loaded lots of CDs on it and got a $25 iTune card but the iTunes store won't load up. I also tried signing in but the store still wouldn't open.

Hi again Nancy Drew, if you don't have iTunes, you'll need to go here:
http://www.apple.com/itunes/store/
If you already have iTunes, have a look at this topic:
http://discussions.apple.com/message.jspa?messageID=3508985#3508985
I tried to respond but you have a few posts going; it's getting confusing
Try responding in that thread.
Someone here will be able to get you on the right track; you'll be buying music on iTunes and destroying your eardrums in no time...

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
Holding down the Power button, volume button and selector button on the front - for about 30 secs (or untill I knew the beeping had stopped).
I cant remember if I then restarted it or it it restarted itself, but now its back to normal! No memory loss from the phone either.
Freeked me out as its a new iphone 4s but glad to have it back! Without having to take it to get fixed by a pro.
Hope that helps

My iTunes Store won't open

My iTunes store won't open. And I keep getting pop-up windows saying they can't identify the server (there are 4 different servers that pop up)
I am unable to reset my cache also. Thanks.

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod

ITunes Store won't allow me to pre-order B-52's Funplex

Similar Messages

Maybe you are looking for