Itunes store won't connect since upgrade to itunes 8 (vista)
ever since i upgraded to itunes 8, it won't connect to the store. it says the network has timed out after only trying for like a second. Right when i click the itunes store button, the error pops up immediately. I have vista. When i run a diagnose, it says "Internet connect verified, but then it says "secure link to itunes store failed". how do i fix this? thanks
iTunes 8 has created a serious problem with usbaapl.sys and Windows Vista, the device driver for the iPhone and possibly for every other iPod. According to my research, about 1/3 of all Vista users who have installed iTunes 8 are experiencing the problem. It caused me to have the dreaded BSOD about five times before I did a full system restore from my backup drive to get rid of iTunes 8 and go back to iTunes 7.7.1.11. The new Genius Bar apparently allows Apple to advertise more songs for you to buy while poorly putting together custom playlists based on your song choice and your iTunes music library. Pandora.com does a better job of creating custom radio stations for you for free than iTunes 8 does using its custom algorithm and your song library. iTunes 8 has now become a giant piece of bloatware. Apple should know better by now after experiencing the debacles of the MobileMe launch and the poor connection quality of the G3 iPhone. Apple now seems to be putting the bottom line ahead of all else including satisfied customers other than Apple's lunatic fanboys. Steve Jobs should know better and kick some *** at Apple's programming department.
Come on, Apple. Get back to being known for doing things right the first time.
Larry K.
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Microsoft Windows XP Professional Service Pack 2 (Build 2600)
GATEWAY 831GM
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
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Re: i cannot connect to itunes on my laptop -
My ITunes won't connect to the internet. My internet connection is fine otherwise. I tried fixing the firewalls, that doesn't seem to be the problem.
Here is the diagnostic that I ran:
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Dell Inc. Inspiron 1420
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 002DABF802D5F5D8
Current user is not an administrator.
The current local date and time is 2011-03-24 21:17:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
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Network Adapter Information
Adapter Name: {EF4E1D51-B405-42BC-814F-15B7D9D21B53}
Description: Dell Wireless 1395 WLAN Mini-Card
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Mar 24 19:51:39 2011
Lease Expires: Fri Mar 25 19:51:39 2011
DNS Servers: 68.87.71.230
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Adapter Name: {89077184-25E2-46CA-BBE8-16006867C8AD}
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Subnet Mask: 0.0.0.0
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DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
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Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
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SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
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Windows Firewall is off.
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The network connection timed out.
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Any help would be appreciated. Thanks!I am having the exact same problem and idk what to do for it. My internet is fine also!
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Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
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