Itunes store won't load for macbook pro.

I try to connect to the Itunes store - the status bar at the top loads all the way up; then I just get a blank screen. It seems others have experienced the same issue. There is some answer out there involving "netsh winsock reset" but the step by steps are all for windows/pc users. I contacted apple support, but I am not paying 20.00 for an answer. Any help would be appreciated.

@kyle_roy
thanks for that solution, because it worked for me too! (macbook pro, 5,1 running OSX 10.6.8, loading with itunes 11.1.
i wanted to browse/order a movie and got the same blank screen—downloading the latest version of safari solved it.
the safari update must install an additional system components necessary for apple store to load properly. I wonder what would happen if i deleted safari since i primarily use google chrome for web browsing.
if someone knows or finds out what the new or updated system components are, please let me know in case this ever happens again.
thanks.

Similar Messages

  • My itunes store won't open on macbook pro

    It opens itunes and the itunes library just fine, but when I click on itunes store it doesn't show anything. HELP

    Hi EvieTherese,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Cheers,
    - Judy

  • ITunes Store won't load, can't sign in

    So - our older machine - PowerMac Dual 1.8Ghz G5 - Leopard 10.5.8, 5GB ram, 1TB HD - iTunes store worked just fine until the iTunes 10.5 update.  Now the iTunes store won't load when you click on "iTunes Store" in the right column in iTunes.  Just a grey window with "iTunes Store" shows.  Also, the little link to "Sign In" does nothing.
    I have repaired permissions, and have tried to deauthorize/authorize this computer.  No effect.
    I reinstalled iTunes - no change
    This is frustrating, to say the least.  What's going on? More importantly - how can I get iTunes to work again?  The internet is working just fine - as I am posting this from the same machine.  I CAN log in to the iTunes store via my iPhone and my MacBook Pro using the same home wifi...
    Please help!

    Another observation - I just tried to quit iTunes - and it won't quit.  Activity monitor does not show iTunes using a crazy amount of resources.  It just won't quit - not via keyboard command, not by the menu item.
    Something is definitely hosed.

  • My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • Itunes Store won't load.......!!!! PLEASE HELP!!!

    Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

  • ITunes Store won't load in iTunes

    I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
    Message was edited by: Itunes Store not loading

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Facebook won't load on Macbook pro with 10.8

    Facebook won't load on Macbook pro with Mountain lion on a small homw network at home
    I am on a wifi Network. Girlfirend's Macbook got no problem with Facebook on the same network (she got snow leopard installed)
    Facebook WILL load when i connect my computer directly to the the modem, bypassing the router.
    Facebook will load when i use Windows 7 on VMWARE.
    What i already tried:
    1- Reset the router
    2- cleaning caches on all the browsers i'm using (Chrome, Firefox, Safari)
    Never had that problem with 10.7
    Mystery, don't know what i should do except reinstalling Mountain lion...
    Any idea?

    Edge Inspect desktop has no UI and only Inspect icon will be visible in the menu bar. Also, you need to be logged in with Adobe ID in the app.

  • The "More" tab on my itunes store won't load on my iPhone. I can't download my Purchased songs?

    The "More" tab on my itunes store won't load on my iPhone. I am on wifi and everything else is working fine. It has been happening a while now so I can't download my Purchased songs. Anybody else have this problem?

    In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu.  Have your dad (or you, if you know it) enter his Apple ID and password.  Then sync again.

  • Installed iTunes 10.5, iTunes store won't load now?

    Yesterday I installed the newest itunes update and now my store won't load. Is there anything I can do for it? I tried uninstalling it and reinstalling it and it still doesnt load.

    Completely uninstalling my internet filter (CloudCare/BSecure) worked for me.  Not just disabling it or allowing iTunes; had to completely uninstall it.  Not happy, but iTunes works.

  • Itunes store won't load\open

    So basically yeah, my itunes store won't open at all. I have no error messages, nothing. I can see its loading, then it stop and i just have a blank page.
    I have a iMac with Os X Lion 10.7.5 and iTunes 11.0.2.
    Thanks for your help!

    Hi luluflower84,
    Thanks for using Apple Support Communities.  If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If the issue continues, try restarting and resetting your iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way.  The screenshot on this page shows the store link in the upper left corner:
    Playlists - iPhone User Guide
    http://help.apple.com/iphone/7/#/iph3cf20cbf
    Cheers,
    - Ari

  • Itunes store won't load on mac

    while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?

    Hi there sekaisdad,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • The itunes store won't load on my computer

    The store won't load; it loads halfway and then the screen goes white. I can still get to my library but i can't access the store. I've updated to the latest itunes and I'm pretty sure my computer is up to date too ( i've run two system updates and restarted it).

    There are several things this could be. Make sure you are selecting iTunes Store, restart your computer, restart your modem, and check your security settings. I've seen that most times this issue is caused by security settings preventing your computer from connecting to the iTunes Store, or other servers.

  • Itunes Store won't load

    Since 5:30 this afternoon I have been trying to get my itunes store to work with absoluetly no success. I click on Itunes store the little loading bar at the top moves to about the middle then disappears and I'm stuck with this screen unmoving:
    http://img.photobucket.com/albums/v220/theblackbutterfly/ItunesStoreFail.jpg
    There doesn't seem to be anything wrong when I do a diagnostics check either.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Gigabyte Technology Co., Ltd. G31M-S2L
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number A928B1475C132721
    Current user is an administrator.
    The current local date and time is 2010-01-20 00:00:11.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 9500 GT
    Intel(R) G33/G31 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 15888fc8a6b36adf7170f564cacd289e
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {6A1A323A-98EC-417C-9021-A4C89244F00B}
    Description: D-Link AirPlus G DWL-G510 Wireless PCI Adapter(rev.C) - Packet Scheduler Miniport
    IP Address: 192.168.0.182
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Tue Jan 19 22:16:31 2010
    Lease Expires: Tue Jan 26 22:16:31 2010
    DNS Servers: 61.9.133.193
    61.9.133.193
    192.168.0.1
    Adapter Name: {B6469571-9AFE-4437-B117-AB9D41F9A61F}
    Description: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Feb 28 14:43:47 2009
    Lease Expires: Sun Mar 01 14:43:47 2009
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-01-19 23:55:29.
    I've tried unintalling and reintalling itunes amongst other things.
    Any ideas on what I should do?

    I have this problem on my computer so i decided to install itunes on my other computer and i have the same problem on that computer too
    Apple realy needs to fix this
    The first time i ran the diognostics test it said it could not get a secure connectionso i ran it again and it said i could ???
    I just ran it again and got this.. It says its fine???
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Optima WorkPro/MyPC 4A Series (909512)
    iTunes 9.0.2.25
    QuickTime 7.6.4
    FairPlay 1.5.23
    Apple Application Support 1.0.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 378FC86DB6B5F438
    Current user is an administrator.
    The current local date and time is 2010-01-24 14:42:09.
    iTunes is not running in safe mode.
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F3B27ACB-38E9-45BC-8268-8BED52F128A5}
    Description: WAN (PPP/SLIP) Interface
    IP Address: 10.188.1.127
    Subnet Mask: 255.255.255.255
    Default Gateway: 10.188.1.127
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 10:00:00 1970
    Lease Expires: Thu Jan 01 10:00:00 1970
    DNS Servers: 139.130.4.4
    139.130.4.4
    203.50.2.71
    Active Connection: Telstra.Internet
    Connected: Yes
    Online: Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-01-24 14:27:33.

  • HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro.  They will not sync with my itouch.  It worked in the past, and now it won't.  I also used to get two downloads for each purchase.  An HD and non HD ver

    I am purchasing tv shows from the itunes store to my macbook pro.  I can't sync them to my itouch.  I used to get 2 version to download an HD and non HD no longer happening.  What is the problem?  Never had an issue before just started.

    You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
    I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
    You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
    Clinton

  • My iTunes Store won't load past the twentieth song!! Please help been going on for months now. Also is super slow in loading.

    Every time I open my iTunes Store on my iphone, the store will hardly load and when it does it only lists the songs 1-20 in every genera. it will load the a limbs and front page of that category. Please help haven't been able to do anything for months!!!

    Hello ChainedBear,
    Welcome to Apple Support Communities.
    Sorry about the difficulties with the iTunes Store, you can take a look at this article for troubleshooting steps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    There are several options in that article. If you are still having difficulties after going through that article, you may need to take a look at "Additional Information" for contact information.
    Regards,
    Jeff D.

Maybe you are looking for

  • Uninstall firefox after trying add and remove akso Mozilla,s instructions

    I am using Mozilla Firefox version !8.0(x86 en gb on windows Xp) I wish to un-install Mozilla Firefox. I tried the usual "Add and Remove" from Control Panel, this did not work which in its self is odd. I then tried the Mozilla site and followed those

  • How to install java plug-in in the client?

    I am coding a web including an applet that need support of java plug-in, if a client didn��t install the plug-in, the following codes will download and install it automatically (I copy these codes from jdk��s demo ��SwingSet2��) : <OBJECT classid="cl

  • Can anyone send BPS oriented DOCs

    Hi Folks, I am now working in a BPS based project. I came from BW background.  Can anyone pls send me Docs related to BPS to my email [email protected] . Thanks in advance. Points will be rewarded. Thanks, Arvind.

  • Can't Import Correct Mail Inbox

    When I upgrade from 10.3 to 10.4, and I open Mail, I see most of my various mailboxes. But they don't seem to contain my latest mail. The inbox, the trash, the junk mailboxes contain mail from old mailboxes I've stored in my computer. When I try to u

  • Real Bonehead Question-What do I do with the Boot Camp Update 2.1?

    Hello All, The speakers on the iMac don't seem to work using boot camp/Windows Vista and some folks suggested I download the update from Apple. http://support.apple.com/downloads/BootCamp_Update_2_1_for_Windows_Vista32 Well, I have done so. Uh..Now w