Itunes store won't load, no error message
got a partial page one time, now nothing; internet radio loads fine, passed network diagnostics after a bit of a wait....
With those symptoms, I'd try the following document:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Similar Messages
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Itunes Store won't load.......!!!! PLEASE HELP!!!
Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!
I have the same problem. I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load. After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen. All of my other computers can load iTunes perfectly fine. This error occurred directly following the iOS 5 update for my iPhone. Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two. I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5). The only thing I haven't done is wipe my harddrive, which seems to be the only option now.
Somebody please help. -
ITunes Store won't load in iTunes
I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
Message was edited by: Itunes Store not loadingWhen I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go -
When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?
after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok. -
When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!
Hey there Dan256162,
I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
iTunes: Possible iTunes Store errors - Apple Support
http://support.apple.com/en-us/HT203174
And here is the linked troubleshooting article that will help you resolve the issue:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!
My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
iTunes auto-update dowloaded and installed on 28/01/2014. iTunes now won't launch and error message states file MSVCR80.dll is missing. Tried unistalling and downloading/installing again to no avail. Any clues?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99269) -
I can't contact itunes store. And I recived error messages: Please iTunes support to complete iTunes ID [email protected]
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
ITunes Store won't load, can't sign in
So - our older machine - PowerMac Dual 1.8Ghz G5 - Leopard 10.5.8, 5GB ram, 1TB HD - iTunes store worked just fine until the iTunes 10.5 update. Now the iTunes store won't load when you click on "iTunes Store" in the right column in iTunes. Just a grey window with "iTunes Store" shows. Also, the little link to "Sign In" does nothing.
I have repaired permissions, and have tried to deauthorize/authorize this computer. No effect.
I reinstalled iTunes - no change
This is frustrating, to say the least. What's going on? More importantly - how can I get iTunes to work again? The internet is working just fine - as I am posting this from the same machine. I CAN log in to the iTunes store via my iPhone and my MacBook Pro using the same home wifi...
Please help!Another observation - I just tried to quit iTunes - and it won't quit. Activity monitor does not show iTunes using a crazy amount of resources. It just won't quit - not via keyboard command, not by the menu item.
Something is definitely hosed. -
The "More" tab on my itunes store won't load on my iPhone. I can't download my Purchased songs?
The "More" tab on my itunes store won't load on my iPhone. I am on wifi and everything else is working fine. It has been happening a while now so I can't download my Purchased songs. Anybody else have this problem?
In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu. Have your dad (or you, if you know it) enter his Apple ID and password. Then sync again.
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So basically yeah, my itunes store won't open at all. I have no error messages, nothing. I can see its loading, then it stop and i just have a blank page.
I have a iMac with Os X Lion 10.7.5 and iTunes 11.0.2.
Thanks for your help!Hi luluflower84,
Thanks for using Apple Support Communities. If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue continues, try restarting and resetting your iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way. The screenshot on this page shows the store link in the upper left corner:
Playlists - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3cf20cbf
Cheers,
- Ari -
ITunes store won't load after upgrading to iTunes 9
Ever since I upgraded my iTunes to the new iTunes 9, I can't get iTunes store to load. I've gone through the troubleshooting, and even ran a repair iTunes and then uninstalled and re-installed the iTunes. Nothing has worked. It only loads part way with just blue boxes with ? marks in them and names of songs/artists. Plain white background and none of the links that do show go anywhere. I get this message when I try to click on a link: We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes store. Please try again later.
My daughter has iTunes 8.2.0.23 on her laptop and she could sign in with her own id and my id - so obviously there is a problem with version 9
I've uninstalled iTunes 9 and Apple Mobile Device Support thru Add/Remove programs
Installed iTunes 8.2.1.6
Removed library file made in version 9
Opened iTunes 8.2.1.6 and successfully signed into iTunes Store
Still cannot get onto iTunes via a Touch or 2 iPhones!!!
Added all my music back onto iTunes and it is working PERFECTLY
WON'T be upgrading to version 9
Hope this helps
Message was edited by: Lesley C -
Installed iTunes 10.5, iTunes store won't load now?
Yesterday I installed the newest itunes update and now my store won't load. Is there anything I can do for it? I tried uninstalling it and reinstalling it and it still doesnt load.
Completely uninstalling my internet filter (CloudCare/BSecure) worked for me. Not just disabling it or allowing iTunes; had to completely uninstall it. Not happy, but iTunes works.
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Itunes store won't load on mac
while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?
Hi there sekaisdad,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.
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