Itunes Store won't load.......!!!! PLEASE HELP!!!

Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
Somebody please help.

Similar Messages

  • Itunes store will not load please help

    I am having a lot of trubble itunes store will not load can anyone help please help

    I had the big stupid NoN response from the Itunes store and spent days researching.  Begin at
    http://www.apple.com/support/itunes/troubleshooting/
    Lotsa good stuff there.
    In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx   aka  SPO.exe in my taskmanager's process list.
    I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
    Happy hunting.

  • ITunes Store won't load, can't sign in

    So - our older machine - PowerMac Dual 1.8Ghz G5 - Leopard 10.5.8, 5GB ram, 1TB HD - iTunes store worked just fine until the iTunes 10.5 update.  Now the iTunes store won't load when you click on "iTunes Store" in the right column in iTunes.  Just a grey window with "iTunes Store" shows.  Also, the little link to "Sign In" does nothing.
    I have repaired permissions, and have tried to deauthorize/authorize this computer.  No effect.
    I reinstalled iTunes - no change
    This is frustrating, to say the least.  What's going on? More importantly - how can I get iTunes to work again?  The internet is working just fine - as I am posting this from the same machine.  I CAN log in to the iTunes store via my iPhone and my MacBook Pro using the same home wifi...
    Please help!

    Another observation - I just tried to quit iTunes - and it won't quit.  Activity monitor does not show iTunes using a crazy amount of resources.  It just won't quit - not via keyboard command, not by the menu item.
    Something is definitely hosed.

  • Since downloading the latest version of itunes i can not connect to the itunes store ?can anyone please help??

    since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??

    I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

  • My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    My ipod touch is not syncing, itunes store won't load, and icloud doesn't work!!!!!

    Try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod

  • ITunes Store won't load in iTunes

    I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
    Message was edited by: Itunes Store not loading

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • ITunes Store won't work! HELP!!!!!!!!!!!!!!

    I just got an iPod nano 4th Generation for Christmas and I was so excited to start using it! I installed iTunes and set up an account, but when i came home and installed iTunes and signed into my account the Itunes Store wouldn't work. When i click on Itunes Store the home page will come up, but when i try to click on one of the links nothing will happen. At the top it just says "Accessing iTunes Store..." Please help I don't know what is wrong with it. It worked on the other computer i have the account on.

    Kendra, does the PC that does not work have anything from Symantec installed on it? If so it is probably Norton security software that is blocking it.
    Read this thread - there is a post by WileECoyote33, where they had to download a Norton removal tool to get rid of a trial version they weren't even using! Norton was blocking itunes. It has its own firewall, separate from the built-in Windows firewall.

  • The "More" tab on my itunes store won't load on my iPhone. I can't download my Purchased songs?

    The "More" tab on my itunes store won't load on my iPhone. I am on wifi and everything else is working fine. It has been happening a while now so I can't download my Purchased songs. Anybody else have this problem?

    In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu.  Have your dad (or you, if you know it) enter his Apple ID and password.  Then sync again.

  • Itunes store won't load\open

    So basically yeah, my itunes store won't open at all. I have no error messages, nothing. I can see its loading, then it stop and i just have a blank page.
    I have a iMac with Os X Lion 10.7.5 and iTunes 11.0.2.
    Thanks for your help!

    Hi luluflower84,
    Thanks for using Apple Support Communities.  If you're unable to access the iTunes Store, I would first try quitting the app if it is open:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If the issue continues, try restarting and resetting your iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the issue continues, try accessing the iTunes Store through another app, such as the Music app, to see if you can access it that way.  The screenshot on this page shows the store link in the upper left corner:
    Playlists - iPhone User Guide
    http://help.apple.com/iphone/7/#/iph3cf20cbf
    Cheers,
    - Ari

  • Itunes store won't load on mac

    while in itunes, everything already saved on my mac lauches fine, however, the store won't load. the page is actually blank. what do you suggest?

    Hi there sekaisdad,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W. 

  • Installed iTunes 10.5, iTunes store won't load now?

    Yesterday I installed the newest itunes update and now my store won't load. Is there anything I can do for it? I tried uninstalling it and reinstalling it and it still doesnt load.

    Completely uninstalling my internet filter (CloudCare/BSecure) worked for me.  Not just disabling it or allowing iTunes; had to completely uninstall it.  Not happy, but iTunes works.

  • The itunes store won't load on my computer

    The store won't load; it loads halfway and then the screen goes white. I can still get to my library but i can't access the store. I've updated to the latest itunes and I'm pretty sure my computer is up to date too ( i've run two system updates and restarted it).

    There are several things this could be. Make sure you are selecting iTunes Store, restart your computer, restart your modem, and check your security settings. I've seen that most times this issue is caused by security settings preventing your computer from connecting to the iTunes Store, or other servers.

  • Itunes Store won't load

    Since 5:30 this afternoon I have been trying to get my itunes store to work with absoluetly no success. I click on Itunes store the little loading bar at the top moves to about the middle then disappears and I'm stuck with this screen unmoving:
    http://img.photobucket.com/albums/v220/theblackbutterfly/ItunesStoreFail.jpg
    There doesn't seem to be anything wrong when I do a diagnostics check either.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Gigabyte Technology Co., Ltd. G31M-S2L
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number A928B1475C132721
    Current user is an administrator.
    The current local date and time is 2010-01-20 00:00:11.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 9500 GT
    Intel(R) G33/G31 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: 15888fc8a6b36adf7170f564cacd289e
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {6A1A323A-98EC-417C-9021-A4C89244F00B}
    Description: D-Link AirPlus G DWL-G510 Wireless PCI Adapter(rev.C) - Packet Scheduler Miniport
    IP Address: 192.168.0.182
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Tue Jan 19 22:16:31 2010
    Lease Expires: Tue Jan 26 22:16:31 2010
    DNS Servers: 61.9.133.193
    61.9.133.193
    192.168.0.1
    Adapter Name: {B6469571-9AFE-4437-B117-AB9D41F9A61F}
    Description: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Feb 28 14:43:47 2009
    Lease Expires: Sun Mar 01 14:43:47 2009
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-01-19 23:55:29.
    I've tried unintalling and reintalling itunes amongst other things.
    Any ideas on what I should do?

    I have this problem on my computer so i decided to install itunes on my other computer and i have the same problem on that computer too
    Apple realy needs to fix this
    The first time i ran the diognostics test it said it could not get a secure connectionso i ran it again and it said i could ???
    I just ran it again and got this.. It says its fine???
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Optima WorkPro/MyPC 4A Series (909512)
    iTunes 9.0.2.25
    QuickTime 7.6.4
    FairPlay 1.5.23
    Apple Application Support 1.0.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 378FC86DB6B5F438
    Current user is an administrator.
    The current local date and time is 2010-01-24 14:42:09.
    iTunes is not running in safe mode.
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F3B27ACB-38E9-45BC-8268-8BED52F128A5}
    Description: WAN (PPP/SLIP) Interface
    IP Address: 10.188.1.127
    Subnet Mask: 255.255.255.255
    Default Gateway: 10.188.1.127
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Thu Jan 01 10:00:00 1970
    Lease Expires: Thu Jan 01 10:00:00 1970
    DNS Servers: 139.130.4.4
    139.130.4.4
    203.50.2.71
    Active Connection: Telstra.Internet
    Connected: Yes
    Online: Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-01-24 14:27:33.

  • Itunes Store won't load and no error message. Please help!

    I have windows 7 and when I go into itunes (version 10.5) and click on the itunes store it begins to load but never finishes loading.  I have removed all anit-virus software, tried to re install all itunes software on my computer, and tried the netsh winsock reset in the comand prompt.  This is so frustrating and I know that many other people are having the same issue.  What should I do?  Please Help!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

  • My iTunes Store won't load past the twentieth song!! Please help been going on for months now. Also is super slow in loading.

    Every time I open my iTunes Store on my iphone, the store will hardly load and when it does it only lists the songs 1-20 in every genera. it will load the a limbs and front page of that category. Please help haven't been able to do anything for months!!!

    Hello ChainedBear,
    Welcome to Apple Support Communities.
    Sorry about the difficulties with the iTunes Store, you can take a look at this article for troubleshooting steps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    There are several options in that article. If you are still having difficulties after going through that article, you may need to take a look at "Additional Information" for contact information.
    Regards,
    Jeff D.

Maybe you are looking for

  • What I Like About SG 7.2

    I'm coming from DaVinci Resolve; a new problem cropped up that I can't fix, and I was forced to try SG. It's always difficult to figure out a new workflow between applications, and the grading paradigm is very different than the one I'm used to in Re

  • Organizing music into one album

    Hi I'm another person who has problems with his music from the same albums being put in separate albums. One example is my Ruff Ryder Vol. 1 album. I keep getting multiple albums from the same album. What I mean is that I can never get the whole albu

  • Unequal louness-levels on the Frontspeakers with X-Fi Mu

    Hi everybody,?i?have a little Problem with my new X-Fi Xtreme-Music. I have a 2. speaker system?from Hercules. With the Xtreme-MusicThe loudness level?on the both speakers left and right are not Equal. I use VistaUltimateX64 with the newest driver fr

  • MacBook Pro crashes my Linksys WRT54G router

    I've seen this issue been mentioned as a post in another thread, but I wanted to open a post specifically about this. When I connect wirelessly to my Linksys WRT54G v6 router (using no encryption), it eventually brings down my router (usually within

  • Mda_sap.dll was loaded, but the dllregisterserver entry point was not found

    Good Afternoon everyone, I am having an issue with universe designer on my pc. when i try to create a new connection, the designer crashes and closes. i have had sap help me out and they are at a loss, except for saying that i should reload the integ