Itunes store won't play movie trailers in full screen

By the way, i have new Mac Mini. when i select full screen arrows, it will only show plain /blank white screen with audio.

- My itunes store won't load at all, I just get the itunes store visual and loading bar at the top continues to run
- I also noticed that my help screen will not show...not a big issue but I felt that should be included
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Similar Messages

I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?

Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim

Movie Downloads from iTunes Store won't play on my Mac or iPhone

Have just downloaded my Star Trek digital copy from the iTunes store; it is sitting on my Mac's hard drive as a .m4v file of nearly 2Gb; seems OK. However, if I click on 'play' in iTunes it shows a progress bar playing in iTunes & in the separate movie window I get a blank screen & no sound. I then sync'ed it with my iPhone & when I go into the iPod on the iPhone & play the movie I get the error "This movie could not be played". I have some podcasts on the Mac & iPhone & they work OK on both platforms.
Now I understood that the .m4v format was alright to play on both my Mac & on the iPhone but it's not working for me...anyone encountered this before / got any ideas pls?
Appreciate any help thx...Brooke.

Same issue. I've been buying TV shows and movies on iTunes for a long time and copying them to my iPhone to watch on my TV. A few days ago, I tried to move a rented movie to my iPhone the same way I always did, click the "move" button next to the movie under the movies tab for the iPhone in iTunes when iPhone was connected and then click "apply". It would do a quick sync without copying anything.
I thought I had a bum file, so I e-mailed Apple support and they reset the purchase so that I could redownload, which I'm doing now.
But my recently downloaded episodes of Lost will also not copy to my iPhone. AND they will not even play on my iMac. When I try to play them, it shows only a grey screen with a progress bar. TV shows and movies purchased and downloaded weeks or months ago still play fine.
No changes have been made to my system. After the rented movie didn't play and copy, I did a update check and downloaded and installed the latest versions of iTunes and the iPhone firmware. That didn't fix it. I have the newest versions of the Quicktime and iTunes. The computer is authorized for these purchases. The iPhone is authorized.
I've looked at similar threads and have not found a solution. I'm stumped. If anyone has a solution let me know.

AppleTV won't play movie trailers...

As per the subject, if I try viewing trailers from the rent or buy sections on Apple TV they play fine, but if I go to the movie trailers section and try to view the trailer for Avatar for example I get an error about the file type not being recognised, I know there's a similar problem on the Quick area of the forums but thought I'd mention it here too.

I phoned Applecare about this issue on Saturday (after wasting a morning resetting, then re-resetting ATV and iTunes). The guy told me that they'd had lots of calls about the streaming trailers issue, so he assumed that it was a "technical problem with the streaming servers, but we have no engineers available to look at it right now".
It's now Monday, and I still can't stream the trailers, so I assume they're having real problems.
Pity they can't send a message to ATV owners that explains that they're having problems, but are working on the case. That would have saved hours of frustration trying to figure out what's wrong.
Bob.

Song purchased from iTunes Store won't play on my computer

Several people have posted variations on this question but I haven’t been able to find a coherent explanation of, or fix for, the problem.
I have downloaded all my CDs into iTunes and synched them to my iPod. Everything downloaded from CDs plays fine.
I bought and downloaded one song from the iTunes store. It appears on playlists, but I cannot play it using iTunes. When I click on it I get the blue highlighting but nothing happens when I click on the “Play” arrow. (I can play it using Quick Time). My computer is authorized.
When I synch the iPod, I get the error message “(song) was not copied to the iPod (my iPod) because it cannot be played on the iPod.”
I noticed that the files copied from CDs are .m4a files and the file downloaded from the iTunes store that won’t play is an .m4p.
I think this is some kind of rights issue. Can anyone explain what the problem is? Thanks in advance.
Dell Windows XP

The trick of deleting the song to the Recycle Bin, dragging it to the Desktop and then back into iTunes worked. My guess is that because our computer was not authorized at the time of the purchase (this was our first purchase from the iTunes Store), the original file downloaded in a protected format. The computer has since been authorized, so the Recycle Bin ruse tricks iTunes into thinking it's a new file. I would still like to hear a confirmation of this from someone who knows though. Also, Apple should tell people to authorize their computers before making any purchases. It will save some confusion it seems.
Thanks for the tip.

Quicktime 7.5 Won't Play Movie Trailers!

Hi:
I'm new to this forum. I'm having trouble with my "Free" Quicktime player. When I go to the Quicktime movie trailer website and click on the HD movie trailer button nothing happens at all and when I click on the normal movie trailer buttons a window pops up/opens that has the words "Get the latest Quicktime". I have the latest Quicktime 7.5
I have been using Quicktime for quite some time now after upgrading from v7.4.5.67 I have NOT been able to play any movie trailers on the Quicktime movie trailer website. I have uninstalled and reinstalled it a couple times to no avail.
What can I do to fix this problem????

I was having the same problem but just found a solution for IE. You need to make sure the QuicktimeCheck Class addon is enabled. Tools>Internet Options>Programs>Manage Addons. (Addons currently loaded in Internet Explorer)
I am not sure how this got disabled but enabling it got rid of the "Get the latest Quicktime" message and allowed me to view trailers once again.

I have a acer laptop and itunes store won't load just has a blank screen even after doing updates how do i get it to work?

I have updated my laptop too on windows update just so you know but not sure what else to do ?

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Front Row won't play movie trailers and previews

When I try to access the apple movie/Tv trailers through front row I get the message:
"the selected video could not be played. The format was not recognized"
Front Row and iTunes are both updated to the latest version-
My Firewall's set to allow all incoming connections-
The trailers work fine in iTunes
Any ideas what could be causing this and what I can do about it?

I am also experiencing this problem. When I select the Trailer I want to watch, it gives my the same error. Both iTunes and Front Row are updated to the latest version. If it helps, I recently did a complete re-install of my system. I would greatly appreciate it if someone could help us here!

ITunes 10 won't play movie audio thru remote speakers

I just downloaded a movie and wanted to play the audio through my remote speakers. No sound. iTunes will play music files on the remote speakers, just not movies. Could anyone help me? I'd like to show clips of the movie to my students tomorrow!!
Thanks!

MsMcdoyle wrote:
iTunes will play music files on the remote speakers, just not movies.
that's expected behavior. you can currently only stream audio from music files via AirPlay.
Could anyone help me? I'd like to show clips of the movie to my students tomorrow!!
to do that, you need Airfoil. however, also check this: _*Preventing audio delays while watching videos with Airfoil*_.
JGG

Itunes won't play, store won't play, no audio

itunes won't play, itunes store won't play, no audio.

Make sure the volume slider in iTunes isn't all the way to the left.
If that doesn't work, check out this Apple article -> iTunes and QuickTime for Windows: Audio does not play or plays incorrectly

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

I have about 5 purchased movies through itunes that won't play because something is "missing" can anyone help

I have 5 purchaced movies through itunes that won't play because they say something is "missing", can anyone help\

Hi Sophie ,
I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing back again .Refer to the following link download Acrobat X pro .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let us know how it goes .
Regards
Sukrit Dhingra

My itunes player won't play my songs. I hit play, the button switches to pause, but it doesn't play and bar doesn't move. Any ideas?

My itunes player won't play my songs. I hit play, the button switches to pause, but it doesn't play and bar doesn't move. Any ideas?

Hey, did you get any help on this? I'm having the same issue.

Itunes 11.3 not playing Film trailers or Purchased TV movies

Itunes 11.3 not playing Film trailers or Purchased TV movies, will only play music video trailers! Plays songs fine! Running Mavericks 10.9.4 on iMac mid 2014. Have 8gb ram and 1.4ghz processor with turbo boost to 2.4ghz. So it is not a power issue. Is this a bug in the newest version of iTunes?

Sid Starr wrote:
And don't come on here justifying Apple's stance on this.
Well, movies play from my iPad and my iPod via both the HDMI cable and Apple TV just fine and I was going to ask for details regarding your difficulties. However...

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
From Buy and play movies with iTunes Extras - Apple Support :
Here’s what you need to stream the new iTunes Extras:
Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
PC using iTunes 11.3 or later
Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
An active Internet connection
You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear.

Itunes store won't play movie trailers in full screen

Similar Messages

Maybe you are looking for