ITunes Store won't work after 7.2 installation!!!

I just installed iTunes 7.2 and now there iTunes store won't work! It says there's a connection problem and to check the connection. Normally when it says that, Internet Explorer doesn't either (but this time IE does work, I've been on apple support all day trying to fix this!!) I've tried everything it said to do and it's still not working!!! I had just installed 7.1 days before (I had the installer, I just never got around to installing it until I got a reminder for 7.2) and everything was fine. Then after I installed 7.2 I was told that the store wasn't working and we thought it was cuz IE wasn't working. Please help!!!!!
Windows XP

I just had the same problem and the advice in the discussion titled "cannot connect to iTunes store" posted by dcbrendle fixed my problem.
Good luck

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ITunes Store won't work

My iTunes store won't load.
It used to load.
When my sister got her iPod a long time ago, she set up an account to buy music from the itunes store. It worked then.
I don't know what's happened since then, but we don't know the password, or account name.
But it doesn't matter, because when I try to log on with this account (which I made to post this) it gives me the same message as when I click on Genius or iTunes store...
Message:
"_*iTunes could not connect to the iTunes store.*_
Make sure your connection is active then try again. "
I've looked at the troubleshooting options, and flushed my DNS. Deleted Norton completely, same with another antivirus, and windows firewall is disabled, and allows iTunes.
Can anyone give me any help? I have an acer computer running Windows Vista Home Premium. I've got the latest (9.0.1?) itunes, that I just downloaded. But even before that, I had between 7-8 and it would NOT work.

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. What you need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.

My itunes store won't work since upgrade to version 8.0

My itunes store will not work since I upgraded to v8 I don't know what the problem is. Can someone please help me!!

The #1 culprit for that is Norton security software.
Here are Norton directions
http://service1.symantec.com/SUPPORT/nip.nsf/0/7fb6e478e2a1abf78825708b00558625? OpenDocument&seg=hm&lg=en&ct=us
If you don't have Norton, check whatever other firewall/security software you are using.

ITunes Store won't work! HELP!!!!!!!!!!!!!!

I just got an iPod nano 4th Generation for Christmas and I was so excited to start using it! I installed iTunes and set up an account, but when i came home and installed iTunes and signed into my account the Itunes Store wouldn't work. When i click on Itunes Store the home page will come up, but when i try to click on one of the links nothing will happen. At the top it just says "Accessing iTunes Store..." Please help I don't know what is wrong with it. It worked on the other computer i have the account on.

Kendra, does the PC that does not work have anything from Symantec installed on it? If so it is probably Norton security software that is blocking it.
Read this thread - there is a post by WileECoyote33, where they had to download a Norton removal tool to get rid of a trial version they weren't even using! Norton was blocking itunes. It has its own firewall, separate from the built-in Windows firewall.

ITunes store won't connect after 10.4.11 upgrade.

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Worked fine before upgrade.
Any recommendations on how to get iTunes Store connection back?

what version of iTunes are you running ?
you may need to install iTunes 9.2.1 on your machine.

ITunes store won't load after upgrading to iTunes 9

Ever since I upgraded my iTunes to the new iTunes 9, I can't get iTunes store to load. I've gone through the troubleshooting, and even ran a repair iTunes and then uninstalled and re-installed the iTunes. Nothing has worked. It only loads part way with just blue boxes with ? marks in them and names of songs/artists. Plain white background and none of the links that do show go anywhere. I get this message when I try to click on a link: We could not complete your iTunes Store request. An unknown error occurred (306). There was an error in the iTunes store. Please try again later.

My daughter has iTunes 8.2.0.23 on her laptop and she could sign in with her own id and my id - so obviously there is a problem with version 9
I've uninstalled iTunes 9 and Apple Mobile Device Support thru Add/Remove programs
Installed iTunes 8.2.1.6
Removed library file made in version 9
Opened iTunes 8.2.1.6 and successfully signed into iTunes Store
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WON'T be upgrading to version 9
Hope this helps
Message was edited by: Lesley C

None of the iTunes store troubleshooting options work after 11.1.3

I tried them all-every apple link, every support post-and nothing works. I'm not paying Apple to call in for tech support when thier own update broke iTunes.
I've created a new user group, didn't work.
I've redone/removed all cookies, didn't work.
all software updates are complete
I tried to deauthorize and reauthorize, but not cannot even connect to iTunes store to reauthorize.
The absolute only thing that changed is an upgrade of iTunes 11.1.3, which has blocked myself and countless others, out of the iTunes store.
I just dropped 400 bucks on a new iPad Mini, and am starting to regret being so heavily invested with Apple when their own updates break my products, and none of their fixes actually work.
so what's the deal? Has ANYONE had any success with this issue?

removing manually all cookies, in Safari, then blocking all cookies seamed to work for now. Until...who knows!?
Of course, apparently I don't know my own security questions for my own iPad now, and hence begins another iTunes related mess of wasted time.

Itunes store won't load after updateing to 10.5

i tried everything to fix thiss ... i got McAfee firewalll its said i got full opening ... anyone could help me???

It worked for me, for iTunes Store and Safari both!
amandav2 wrote:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.

ITunes store won't open after Update - NO Error message!

Hello everyone!
This morning I updated my iTunes to 11.1 upon being prompted (when I tried to connect my new iPad Mini). I run Mac OS X 10.6.8. The macbook also updated other softwares (auto update). I restarted my laptop, and now the iTunes just won't open. The first time I click it in the dock, the icon would just bounce thrice before settling down, and then nothing happens. Upon clicking again, it would bounce just once, but nothing opens. There is no error message either.
I have tried restarting, and also tried software update for the OS. I have checked the parental controls and administrative powers for the user.
Kindly help!

Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason.

The Bob Dylan Movie on iTunes Store won't transfer after purchase

I have used iTunes Store for years and have no problem of transferring music and videos to my iTunes. However, I recently purchase the Bob Dylan movie on iTunes and it keeps coming up with an error 50 that says check connectivity to the network. The connectivity is fine and other purchased songs and television shows I can transfer. However, I have paid for the Bob Dylan movie and it will not transfer and comes up with that dialog box and error 50 each time. I have the latest version of iTunes for my iPhone. Can someone please assist and does anyone know an email or telephone number for customer service for iTunes since I can't seem to find anything on the web. Thank you for your assistant and time.

I just had the same problem and the advice in the discussion titled "cannot connect to iTunes store" posted by dcbrendle fixed my problem.
Good luck

Mac App Store Won't Work After Upgrading HDD

I'm on a Macbook Pro 2011. I had Mavricks. I downgraded my OS because I had hardware that wouldn't work with Mavricks. I also upgraded my HDD. I tried to open Mac App store but it won't open. The icon will appear on my dock and the App Store title bar appears, but all the opions in the menu are greyed out and not clickable.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

The iTunes store won't work properly (iOS 6). What should I do?

Have you had the same problem? What's the best way to solve this problem?

Here's what worked for me:
https://discussions.apple.com/message/16567933#16567933

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

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If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

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My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

Can't connect to the iTunes Store

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

ITunes Store won't work after 7.2 installation!!!

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