Itunes store wont connect to internet

When i click in the Itunes Store it says " Itunes could not connect to the itunes store. An unknown error occured (11333)." Then it says "Make sure your newtowrk conneciton is active and try again."
What do i do???

im having this problem rite now as well.. i just got my iPod touch and none of my album artworks were coming up.. turns out you need the Itune store to do that; so I go to the iTunes store and it won't connect, saying i should check my network... My internet has nothing wrong with it, I don't have any additional firewalls or anything like that, Windows Firewall is disabled, and has iTunes as an exception neways.. This is seriously annoying, I did all of the things the above link asked me to do and none of it worked... this is really an annoying problem and if someone has any info they could share it would help a BUNCH. thanks..

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ITunes store wont connect to internet! Checked Everywhere! No Solution!

Basically, thats my problem. CANT CONNECT TO THE INTERNET! I tried everything. the flush dns thing and pop-up thing. I hev norton and the setting are fixed so it allows itunes. firewall if turned off. anything else i need to try? i really need this. i just bought a new ipod nano and i want to download songs. i can connect to internet fine and everything. I hev a dell inspiron E1505 laptop and internet is wireless. yes, i tried w/o wireless too. no use. HELP! i hev itunes 8.02 or something. the latest one.

Chyna26 , one thing that has helped a lot of folks using Norton is to take itunes out of the list of allowed programs. Save those Norton settings.
Then go back in and re-add itunes and itunes helper.
For some reason, Norton has been showing itunes as allowed, but it really isn't. So removing it and adding it back fixes the problem.
If that doesn't help, try posting your network diagnostics from itunes help.

Itunes store wont connect to the internet?

Itunes wont connect to the itunes store. The error message it gives me says "Itunes could not connect to the iTunes store, make sure your network is active and try again." I can use the internet fine, and all programs can connect but itunes. I have the most recent version of itunes. Also the weather widget wont update or connect to the internet. I'd greatly appreciate any help! This is stumping me and just leaves me frustrated

Same problem here! Except--for reasons I won't go into--I use a VERY OLD version of itunes (6.0.1) and I don't ever want to update it. (I would use iTunes 4.0 if I could find it!) It's always worked fine until 11/01/2010. My Mac is a Powerbook G4 running osx 10.4 (Tiger) and I don't wish to update the os either. ADVICE>> Whatever you do, DON'T SIGN OUT OF YOUR iTunes ACCOUNT if you are still signed in. It won't let me sign back in. Of course, that means that I have lost the ability to play some 200 songs. And of the 200 or so iTunes I purchased from the iTunes store, I bought most of them with this laptop! At least on my Mac Mini, I stayed signed in so the songs still play, though I can't connect to the store with the mini either. Luckily, I backed them up to another (Windows) computer which can still connect to my account, so I will burn 10 or so CDs and re-load, re-title and load back into this laptop. Thanks a crapload Apple! I will never, ever buy anything from the itunes store again. With Amazon mp3s, CD Universe mp3s and even Walmart mp3s, you don't have to deal with this crap! Enough with this "Protected AAC" BS. If I buy a song, IT'S MINE! Not just on 5 computers (I have 5 desktops and 2 laptops--and that's just at home!) I'd rather rip from cd, vinyl and reel tapes than deal with all this! Crap and BS wasn't my first choice of words either!

Itunes store wont connect to the internet (error -3221 comes out)

my itunes store doesnt work i tried everything
restarting
reintalling
cheked the fire wall
and checked internet connection and its all working fine except itunes store
plx help =/
HERES THE DIAGNOSE I DID TO CHECK THE INTERNET CONNECTIVITY & FIREWALL
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
McAfee Personal Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.

My Itunes will connect, show the store, and let you browse, but when you try to make a purchase. It says "We could not complete your Itunes store request. The requested resource was not found. -- There was an error in the Itunes Store. Please try again later."
I"m really hoping this is a matinence thing on their end, and that it will be working in a couple of hours or less.

Help My "Itunes store cannot connect to internet" Any help???????

I dont know whats wrong.
Microsoft Windows Vista Home Premium Edition (Build 6000)
Dell Inc. Dell DM061
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D4A73B037C8E0DFA
Current user is not an administrator.
The current local date and time is 2009-06-18 15:31:58.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 9400 GT
Intel Corporation, Intel(R) G965 Express Chipset Family
Intel Corporation, Intel(R) G965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {604C8D02-C6B9-4C74-9FF8-43710C226615}
Description: Intel(R) 82562V 10/100 Network Connection
IP Address: 192.168.1.108
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Jun 18 15:11:29 2009
Lease Expires: Fri Jun 19 15:11:29 2009
DNS Servers: 167.206.254.1
167.206.254.1
167.206.254.2
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-11 09:39:31.

What happened between June 11 (last store connection) and today? Did you upgrade itunes? If yes, you will need to allow the new version of itunes in your security software firewall.
Also, the diagnostics show you are not an administrator - can you log in as an administrator and access the store?

Connecting to itunes store wont work, but internet works?!

Hi guys. For some reason My mac wont let me connect to the itunes music store. it works on any website and says its connected to the internet(( which it is)) and yea. i need it to work. does anyone know what the problem is? because maybe its the firewall but ive looked and i just got this mac....so yea.

Where is the web page that lists the current status of the iTMS? That would be an easy first troubleshooting step. If Safari works, but iTunes doesn't then my system IS CONNECTED TO THE NETWORK and that stupid message is meaningless. Yes, I've restarted iTunes. No, I will not restart my computer, it's busy doing work. My network works, and all other web pages work, the problem is with the store. A page with a simple, "Hey, we're down for a few minutes/hours/days)" with an ETA would be great.
I want the URL of the iTMS Status Page. If there isn't one then put one up!
Message was edited by: Host

Itunes store cant connect to internet after i installed itunes 9

i recently installed intunes 9 and after that i cant get onto the store... i can get onto the internet but just not on itunes. i have done everything that the help thingy said to do.....please help me!

If you get it "frequently" that tells me that it does connect for you some time. Maybe one of these things will help. I have had the issue a few times and the thing that works for me is signing in and out of my account. YMMV.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

Itunes store wont launch

I just upgraded my itunes to 7.4.2 and the itunes store wont connect. it says unknown error 11333. i went on the support help and i upgraded my windows also and did a scan but nothing changed. im not all that great with computers either can someone please help thank you

i have the same problem, i've tried completely uninstalling both itunes and quick time and nothing has changed i try to open itunes it looks like its about to open and...nothing please help i need musi in my life

Using a phone teathered HTC to access internet and trying to register our new ipad 2 but itunes store wont work.. i assume its to do with ports but we dont have the full internet, is there any work around? normal intenet download and other stuff works..

hi there,
me and my girlfiend just got an ipad 2 and were trying to register it but itunes will not connect to the store, i have run diagnostics and the internet has come up green, itunes connectivity as yellow and secure connection as red. i belive this is due to us running our internet off a tethered phone (htc desire) using tmobile as the provider ( the ports must need to be open) we havent got a dsl or cable line and the internet off the phone works fine for everything else..
i may be wrong about the ports but can someone please shed some light on why the store wont connect? seems strange that everything else works except itunes store and we cant even use the ipad yet as its saying it needs to connect to store, has anyone else encountered this problem? please help.
taz

hi there,
me and my girlfiend just got an ipad 2 and were trying to register it but itunes will not connect to the store, i have run diagnostics and the internet has come up green, itunes connectivity as yellow and secure connection as red. i belive this is due to us running our internet off a tethered phone (htc desire) using tmobile as the provider ( the ports must need to be open) we havent got a dsl or cable line and the internet off the phone works fine for everything else..
i may be wrong about the ports but can someone please shed some light on why the store wont connect? seems strange that everything else works except itunes store and we cant even use the ipad yet as its saying it needs to connect to store, has anyone else encountered this problem? please help.
taz

TS1398 my ipad is connected to my wi-fi but the app store and itunes store never open, the internet nev    er works and it is always loading. i dont understand as it is a brand new ipad.

my ipad is connected to my wifi but the app store and itunes store never open, the internet never works and it is always loading but never working. I dont understand why as my computer works for my wifi and my brand new ipad should too.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iTunes wont connect to internet althought my internet is on

My iTunes wont connect to internet althought my internet is on

Are you allowing iTunes to communicate through the firewall ?
Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

HT203128 my itunes wont connect to internet

my iTunes wont connect to internet and devices wont sync
ipod ios 6.1.6

Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

Cannot connect to iTunes store. Says check internet connection. Connection is good.

Cannot connect to iTunes store. Says check internet connection. Connection is good.

Hi JHersh305,
Check out this article for issues connecting to the iTunes Store. There's a section for Windows.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for visiting Apple Support Communities.
Nubz

When iTunes is not connected to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

When iTunes is not connected to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

guyz... do look into this...

HT201209 I keep getting a 3212 error; iTunes cannot connect to the iTunes store, howver i have internet connection. How can i fix this problem?

I keep getting a 3212 error; iTunes cannot connect to the iTunes store, however i have internet connection. How can i fix this problem?

Hello achaie,
We've an article which details troubleshooting steps that can help get iTunes reconnected to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Itunes store wont connect to internet

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