Itunes store wont go to the internet

it keeps saying that itunes could not connect to the music store and its request has been denied

Check your firewall settings--make sure they allow iTunes access to the internet. A recent Norton update changed things, so even if it worked in the past you need to recheck this and make sure all iTunes access is permitted.

Similar Messages

  • Itunes store wont connect to the internet  (error -3221 comes out)

    my itunes store doesnt work i tried everything
    restarting
    reintalling
    cheked the fire wall
    and checked internet connection and its all working fine except itunes store
    plx help =/
    HERES THE DIAGNOSE I DID TO CHECK THE INTERNET CONNECTIVITY & FIREWALL
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    McAfee Personal Firewall is installed.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    iTunes has never successfully accessed iTunes store.

    My Itunes will connect, show the store, and let you browse, but when you try to make a purchase. It says "We could not complete your Itunes store request. The requested resource was not found. -- There was an error in the Itunes Store. Please try again later."
    I"m really hoping this is a matinence thing on their end, and that it will be working in a couple of hours or less.

  • Itunes store wont connect to the internet?

    Itunes wont connect to the itunes store. The error message it gives me says "Itunes could not connect to the iTunes store, make sure your network is active and try again." I can use the internet fine, and all programs can connect but itunes. I have the most recent version of itunes. Also the weather widget wont update or connect to the internet. I'd greatly appreciate any help! This is stumping me and just leaves me frustrated

    Same problem here! Except--for reasons I won't go into--I use a VERY OLD version of itunes (6.0.1) and I don't ever want to update it. (I would use iTunes 4.0 if I could find it!) It's always worked fine until 11/01/2010. My Mac is a Powerbook G4 running osx 10.4 (Tiger) and I don't wish to update the os either. ADVICE>> Whatever you do, DON'T SIGN OUT OF YOUR iTunes ACCOUNT if you are still signed in. It won't let me sign back in. Of course, that means that I have lost the ability to play some 200 songs. And of the 200 or so iTunes I purchased from the iTunes store, I bought most of them with this laptop! At least on my Mac Mini, I stayed signed in so the songs still play, though I can't connect to the store with the mini either. Luckily, I backed them up to another (Windows) computer which can still connect to my account, so I will burn 10 or so CDs and re-load, re-title and load back into this laptop. Thanks a crapload Apple! I will never, ever buy anything from the itunes store again. With Amazon mp3s, CD Universe mp3s and even Walmart mp3s, you don't have to deal with this crap! Enough with this "Protected AAC" BS. If I buy a song, IT'S MINE! Not just on 5 computers (I have 5 desktops and 2 laptops--and that's just at home!) I'd rather rip from cd, vinyl and reel tapes than deal with all this! Crap and BS wasn't my first choice of words either!

  • My iPod touch will not allow me to connect to the itunes store when i use the internet but it will if i connect through my laptop

    My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top

    I have already looked on that link and it is of no help at all.
    When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop.

  • HT1689 My iPad 2 16gb connects to the iTunes store for apps, but when I try to do updates or download apps, it gives me the message "cannot connect to iTunes store" I can use the Internet and any apps already downloaded, and everything else is ok.  Any id

    I can't seem to find a solution to this problem.  My iPad was fine yesterday? 

    I can't seem to find a solution to this problem.  My iPad was fine yesterday? 

  • I can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    i can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    If yes theres something wrong with your iPod touch...Maby you drive to an apple store and go to genius bar..I'm sure that they will now more

  • ITunes RADIO is not working.  "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so -  iTu

    iTunes RADIO is not working.
    “iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
    iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
    Simply put, firstly, I can't connect to the internet when I click on Radio.  People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
    Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
    Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
    Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
    Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
    Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
    Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
    ===============================================================
    NOTE:  no password for iTunes exists in my Keychain. Is this a problem?
    Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
    Apple store id It works via direct internet connetion but not through iTunes.  Very strange.
    ===============================================================
    FYI, Hardware Overview:
      Model Name:                       MacBook Pro
      Model Identifier:                 MacBookPro8,2
      Processor Name:               Intel Core i7
      Processor Speed:               2 GHz
      Number of Processors:    1
      Total Number of Cores:    4
      L2 Cache (per Core):         256 KB
      L3 Cache:                            6 MB
      Memory:                              16 GB
      Boot ROM Version:            MBP81.0047.B27
      SMC Version (system):      1.69f4
      Serial Number (system):   C0*******F8V
      Sudden Motion Sensor:
      State:   Disabled
    Intel 6 Series Chipset:
      Vendor: Intel
      Product:            6 Series Chipset
      Link Speed:       6 Gigabit
      Negotiated Link Speed:           6 Gigabit
      Description:      AHCI Version 1.30 Supported
    M4-CT512M4SSD2:
      Capacity:           512.11 GB (512,110,190,592 bytes)
      Model: M4-CT512M4SSD2                         
      Revision:           040H   
      Serial Number: 0000000012330912E75A
      Native Command Queuing:    Yes
      Queue Depth:   32
      Removable Media:        No
      Detachable Drive:        No
      BSD Name:         disk0
      Medium Type:      Solid State
      TRIM Support:     Yes
      Partition Map Type:     GPT (GUID Partition Table)
      S.M.A.R.T. status:         Verified
      Volumes:
    disk0s1:
      Capacity:           209.7 MB (209,715,200 bytes)
      BSD Name:         disk0s1
      Content:            EFI
    disk0s2:
      Capacity:           511.25 GB (511,250,432,000 bytes)
      BSD Name:         disk0s2
      Content:            Apple_CoreStorage
    Recovery HD:
      Capacity:           650 MB (650,002,432 bytes)
      BSD Name:         disk0s3
      Content:            Apple_Boot
      Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
    <Edited by Host>

    This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
    I live in Europe ,So Be persistent and don't give up !  Aug. 2013

  • I am trying to get my daughter set up on itunes...i already have an account and mine is coming up fine..but the itunes store wont pull up on her ipod...how do i fix this problem

    i am trying to start a seperate itunes account for my daughter and the itunes store wont pull up at all on her ipod. it's pulling up just fine for my iphone...how do i fix this issue?

    I'm assuming this is the iPod Touch, since that is the only iPod that accesses the iTunes store. I would recommend you post this here https://discussions.apple.com/community/ipod/ipod_touch

  • Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

    Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.

    This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
    I live in Europe ,So Be persistent and don't give up !  Aug. 2013

  • Hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

    hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

    kaylsk1 wrote:
    udated and its on 10.6.8 yet still no change
    Your signature in 1st post was 10.8.2.
    You went backwards?
    Did you reformat and reinstall when you first purchased it?
    If not I HIGHLY recommend you do that before you do anything else.

  • I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

    i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 &amp; above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I installed itunes 11.1.3 and now my itunes store wont work - for example the movie list comes up blank

    i installed itunes 11.1.3 and now my itunes store wont work - for example the movie list comes up blank- does anyone knw how to fix this?

    Looks like blame is incorrectly placed. Turns out my iSCSI connector is struggling with Mavericks. When I placed the iTunes library on a local drive, everything came back to normal.

  • Itunes wont connect to the internet

    After opening itunes and importing a cd, itunes could not connect to the internet to get track names and so forth. The computer is connected to the net and working fine but itunes cannot recognise. The itunes store will not open up either. Any help with this problem would be much appreciated. I am using itunes 7.6.2.9

    Sounds like an iTunes network problem. Try the solutions listed here:
    http://techupdate.blogvis.com/2008/02/09/itunes-error-9808/
    http://techupdate.blogvis.com/2008/02/10/itunes-connection-solutions/

  • When i open itunes on my desktop the itunes store wont open

    When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I wish to update my iTunes on my laptop but it wont download off the internet or via the Apple Update Center. Can anyone help?

    I wish to update my iTunes on my laptop but it wont download off the internet or via the Apple Update Center. Can anyone help?

    Use a different browser.

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