ITunes store wont loads, just comes up with a blank screen

After installing the lastest update for iTunes i can now not open the iTunes store. The screen just stays white no matter what i try to do.
Anyone got any ideas how i can fix this problem?

found answer on another thread...passing along
https://discussions.apple.com/thread/4052317?start=30&tstart=0
Re: Forced Apple ID Security Questions - Choice of 3
Sep 26, 2012 11:38 AM (in response to KirstyHenderson)
Hi all! I have found the answer in another forum and this has 100% worked for me!!!
1) Quit App Store in multi-tasking.
•From the Home screen, click the Home button twice.
•Tap and hold on the app.
•When it starts to jiggle, tap the red ⛔ in the top corner to close it;
***Please close all open apps on your phone***
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button
See the answer in context
I hope this helps a lot of people!! Spread the word (seeing as apple doesn't seem to want to/care!)
Nads

Similar Messages

I can't download apps! Every time I try, it asks me to chose a security question and I try, but I just comes up with a blank screen and I can't choose a question. If I click no, I don't want to put security questions, it doesn't install the app. HELP!

I can't do it! I am willing to add questions but I can't because it just shows me a blank screen. I even tried rebooting my entire iPad2 and that didn't work. I know it is not a certain app because I tried multiple ones.... HELP!

found answer on another thread...passing along
https://discussions.apple.com/thread/4052317?start=30&tstart=0
Re: Forced Apple ID Security Questions - Choice of 3
Sep 26, 2012 11:38 AM (in response to KirstyHenderson)
Hi all! I have found the answer in another forum and this has 100% worked for me!!!
1) Quit App Store in multi-tasking.
•From the Home screen, click the Home button twice.
•Tap and hold on the app.
•When it starts to jiggle, tap the red ⛔ in the top corner to close it;
***Please close all open apps on your phone***
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button
See the answer in context
I hope this helps a lot of people!! Spread the word (seeing as apple doesn't seem to want to/care!)
Nads

Hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

hi, i have an imac which i bought second hand but but the itunes store wont load up nor will me songs ect sync with the itunes on this comp? i have had no issues with this on previous laptops.... any more of this and i may move to samsung! please help!

kaylsk1 wrote:
udated and its on 10.6.8 yet still no change
Your signature in 1st post was 10.8.2.
You went backwards?
Did you reformat and reinstall when you first purchased it?
If not I HIGHLY recommend you do that before you do anything else.

TS3297 itunes store wont load..

my itunes store wont load!! dont know what to do just done that keychain thing and eveything was fine!

Hi there downing24,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.

I cannot access itunes store- it comes up with a blank screen that merely has itunes store on the page

i cannot access itunes store- it comes up with a blank screen that merely says itunes store

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Itunes store wont load properly after upgrading to 10.5

My itunes store wont load at all. Loads halfway, and stops.

Any tips then as to how to resolve it? I've uninstalled / reinstalled itunes and allsorts of other things but still no joy.

Help I just get stuck with the blank screen and the white circle

help I just get stuck with the blank screen and the white circle after i erase all content and setting
i dont know how to do pls help.

Try connecting the device to your iTunes library and restoring it. If necessary place the iPod into recovery mode using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

I connected an external monitor to my MacBook Pro, but it doesn't open any programs. It Just sits there with a blank screen. How do I get it to open programs and act like a monitor?

I connected an external monitor to my MacBook Pro, but it doesn't open any programs. It Just sits there with a blank screen. How do I get it to open programs and act like a monitor?

Dear Jean:
It sounds like you are trying to get your external monitor to act as the primary viewing screen. For example it would have your Doc, Icons, Etc. In order to make the external monitor the primary screen you have to:
Open System Preferences.
Choose the Displays Icon
There will be several tabs to choose from pick Arrangement
Drag the toolbar to desired display
Let me know if this helps at all!
Lance

Itunes store wont load; bar loads half way then goes blank

For some reason, I cant access the itunes store. The loading bar will only load up to half way, then the page will stay white and the bar will disappear. I used to be able to before, but all of a sudden it just doesnt. I'll post the diagnostics that itunes gave me. Any help is appreciated. thanks!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.55.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0013ABB008AC93D8
Current user is an administrator.
The current local date and time is 2011-09-02 22:30:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 9500 GT
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.1.10 is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {A79C6388-32E4-4F09-A40E-0BE4B287383F}
Description:          Dynex Wireless G Enhanced Adapter - Packet Scheduler Miniport
IP Address:          192.168.1.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Fri Sep 02 22:11:09 2011
Lease Expires:          Sat Sep 03 22:11:09 2011
DNS Servers:          192.168.1.1
Adapter Name:          {52FECBEC-8B1D-4138-80FC-DD5990BE864C}
Description:          Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue Sep 14 10:13:18 2010
Lease Expires:          Wed Sep 15 07:35:39 2010
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-09-02 22:27:54.

This doesn't work for everybody.   Case in point:
How many of you use the gaming NICs from Bigfoot Networks like the Killer Xeno Pro and so forth?   You can type: netsh winsock reset   all you want, but when Windows 7 reboots, you get a message box saying the "LSP needs to be reset. Do you want to do this now?"
If you say NO, it will keep popping up and annoying you until you do.   In the meantime iTunes Store loads perfectly. Once you allow that message to reset the LSP, the iTunes Store no longer loads.   I have brought this up with the people at Bigfoot Networks by putting in a trouble ticket...for whatever good it will do.
These NICs are supposed to be fine tuned and tested for online gaming and I've never had an issue with it until now. My iTunes has always loaded just fine with it before iTunes 10.5.   So, maybe it's an issue on Apple's end as well.    I just wanted to post this an let everyone who owns these cards know what I found.
Thanks.

My itunes store wont load

I only get a blank white screen in itunes when i try load itunes store. it doesnt fix itself when i try to reload. does anyone know the solution here?

Hello Lucy233,
I'd suggest following the steps outlined in the following article in order to restore functionality to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Itunes store wont load; itunes cant detect my ipod

HELP!!!
i tried reinstalling itunes, repairing it, asking friends for help, restarting the computer and ipod, but nothing works!! help me!!

Hello Lucy233,
I'd suggest following the steps outlined in the following article in order to restore functionality to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

My itunes wont play the movie ive rented it just comes up with a black screen why?

cccc

We have the same problem. Just tried to watch Prometheus rented from itune store. Only got a blank, black screen with no sound. The movie counter counted up but nothing showed on the screen. First rental for us did we do something wrong?

ITunes Store wont load on my iMac or Macbook Pro

After updating iTunes to the latest version, 11.1.1, on both my iMac and Macbook Pro I have not been able to log in and view my account details. I also had trouble downloading previous purchases. I had to quit the program 3 times and re-download the purchased items just to get them into my library. When I do attempt to log into my account area to view details, the Grey box at the top of the screen just says "Accessing iTunes Store" with the spinning bar for about thirty (30) seconds then it just goes Grey with the Apple Logo in the center and never pulls up my information?
Is anyone else having this same issue? And has anyone figured out a work around?

Hey danny1507,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Itunes Store Wont Load Correctly

For the last few days, I have been unable to access the Itunes store on my computer (windows 8) Itunes (11.1.4) or my Ipod ( iOS 6.1.5). On both it comes up as loading but continues that indeffently.
On my computer it occasionaly partly loads, I can see the itunes store cant click on anything nothing loads no pictures show. I also cannot update any apps I have but am not getting any error messages they will just continue to say updating.
I have checked that everything is up to date, My internet connection is working as any other program that uses internet is working fine. I have also had no recent changes to internet security and my itunes account is the only one on the computer. I have tried many fixes that seem to work for other people but no sucess.
PLEASE HELP.

Any tips then as to how to resolve it? I've uninstalled / reinstalled itunes and allsorts of other things but still no joy.

ITunes store wont load on my phone

I have been trying to access iTunes store on my phone all day but it won't load, screen stays blank, but if i go to the app store that loads no problem, any ideas

Hey danny1507,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

ITunes store wont loads, just comes up with a blank screen

Similar Messages

Maybe you are looking for