Itunes store wont open

i got the windows 8 computer for christmas and i downloaded itunes on it and when i tried to open the store it wouldnt even when i was signed in, also i cant connect my ipod touch to itunes to download music. someone please help me!!!

See this Apple help:
http://support.apple.com/kb/TS1492?viewlocale=en_US
It looks as though you need to update your iTunes.
http://www.apple.com/itunes/download/

Similar Messages

Itunes store wont open and let me download music

my itunes store wont open it says im not connected to the internet which is false for im on it now typing this
hELP

If a solution is found I hope someone posts it soon. I have followed everything iTunes has asked for: new account, new pass, new info, and finally upgrade to iTunes 10. After attempting to Download 10. I was told that my iBook did not meet the system specs. I had looked earlier and found no sys specs, so I presumed it would download. I was wrong. After going through all of that I still cannot access the store. I had none of this problem a mere 2 weeks ago. So somebody please post a reasonable solution.
thanks,
Pb

Itunes store wont open after update to 10.5

itunes store wont open and not able to back up my phone when i updated my computer with 10.5 (windows 7) help

So the Mic shows in System Preferences > Sound > Input tab but the volume adjustment makes no difference.
I have checked to see if MUTE, which would normally effect output had any effect and it does not. My blue bar still moves.
If System Profiler sees the Mic I would try deleting com.apple.audioDevices.Settings.plist from Hard Drive/Library/Preferences
These are the Preferences in the Library you can see when you open the Hard drive not the one in your home folder.
IF this does not bring the Mic back to full life it may need and engineer to tell you more.
4:53 PM Saturday; July 19, 2008

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My itunes store wont open up. Blank page comes up but can access my library?

My itunes store wont open. Comes up with blank page. Can access my library but not store?

I'm having the same problem. I did a google search and it looks like it's an issue with others, too.

My itunes store wont open to let me buy songs

my itunes store wont open

If a solution is found I hope someone posts it soon. I have followed everything iTunes has asked for: new account, new pass, new info, and finally upgrade to iTunes 10. After attempting to Download 10. I was told that my iBook did not meet the system specs. I had looked earlier and found no sys specs, so I presumed it would download. I was wrong. After going through all of that I still cannot access the store. I had none of this problem a mere 2 weeks ago. So somebody please post a reasonable solution.
thanks,
Pb

When i open itunes on my desktop the itunes store wont open

When i open itunes on my desktop the itunes store wont open, Ihave tried uninstalling and reinstalling but no good. I cant even sign in. System is win7 64bit if any of that helps. Thanks in advance for any help.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My Itunes store wont open after I did the update on my Iphone.

I cant get itunes store to open now after i did the update?

thank you very much for solving my problem, im just used to clicking on the link all the time, but as long as i can open the page thats ok, thanks again

Help, iTunes store wont open, Error (11333)

it won't go to iTunes store, it opens up the library but when I click iTunes store it says "iTunes could not connect tp the iTunes store. An unknown error occured (11333), help me because i just purchase a $50 iTune card and i want to buy music, thank you

Since there's a new iTunes update, will it help with this issue that many people seem to be getting?
I just read what the previous person said, I'll try it.
Message was edited by: Grand Sonik

Downloaded new version and now itunes store wont open

downloaded newer version of itunes old one worked just fine now it wont open itunes store the bar gets half full and doesnt go any further

Even though you've got a newer version of iTunes, it might be worth checking through the following document with that one:
iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

ITunes Store wont open. Only thing appears is the white screen with Apple Logo

iTunes Store won't opeen. Only thing appears is white screen with Apple Logo and takes really, really long to load.

Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy

ITunes store wont open after upgrade & iphone wont upgrade! Help!

I upgraded to newest version of iTunes yesterday when prompted. (windows 7)
iTunes now wont access the store.
I uninstalled everything and re installed it with latest version ans still wont access store.
Existing tunes are playing but taking ages to play!
I also tried to upgrade iphone too and it went to backing up the iphone and just jammed, I left it for a good time but it just stopped responding.
HELP!!!!
Thanks

Well I don't know what "tried everything possible" means!
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution.

Itunes store wont open...itunes quits responding and closes program

I have downloaded the most recent version of itunes but when i click on store, it closes the program...i have tried every method listed on the itunes help.

Hi Davin12,
I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iTunes for Windows: iTunes Store connection troubleshooting
Remove pop-up blockers
Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
Flush DNS Setting in Windows
In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
Windows XP
On the Start menu, click Run.
In the Open field type cmd and click OK.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Windows Vista and Windows 7
On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
You should see a message that the DNS Resolver Cache has been successfully flushed.
Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
The article below will help you troubleshoot the issue from your computer or your iPod Touch:
iTunes: Advanced iTunes Store troubleshooting
I hope this information helps ....
Have a great day!
- Judy

Itunes store wont open since itunes upgrade

Hi - can anyone help? i am unable to open the itunes store since upgrading the itunes to version 9. It all worked ok before. i have tried uninstalling it and reinstalling it and still get the same problem. i have tried all the advice from apple with no success. is anyone else getting the same problem or know how to fix it?

Same issue here tried suggestions on both NZ and US forums with no joy
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
MICRO-STAR INTERNATIONAL CO.,LTD MS-7345
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 2373AB0FFB800C1E
Current user is not an administrator.
The current local date and time is 2010-03-13 11:37:23.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GT
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1EBE2EA7-5317-47B0-8CA7-F125B23D1CA1}
Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address: 192.168.1.64
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Mar 13 10:40:36 2010
Lease Expires: Sun Mar 14 10:40:36 2010
DNS Servers: 192.168.1.254
192.168.1.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-13 11:36:47.
Each attempt comes up with (-50)error or simply times out very annoying. I have tried sans firewalls and anti-virus etc without any joy.
Help with this issue would be greatly appreciated.

Itunes store wont open on my phone, itunes store wont open on my phone

I need help! When i try to purchase things my itunes store will start to open, then flash and shut off.

Hello simplyamazingyu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If you go to music > songs > and store does it open?
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Restoring your iOS device
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. Select the Summary tab, and click the Restore button.
Click Restore.
iTunes may prompt you with a software license agreement. If you click Agree, iTunes will download the iOS software file (.ipsw file) before restoring.
After a restore, the iOS device restarts. You should then see "Slide to set up". Follow the steps in the iOS Setup Assistant.
If needed, restore your device from a previous backup.
Best of luck,
Mario

Updated to newest itunes and now itunes store wont open. HELP!!!

the title says most of it, but i tried everything! i know its not my firewall and i already cleared the dns or whatever. i cant understand the diagnostics so i'll post them here. PLEASE HELP!
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard HP Pavilion dv6500 Notebook PC
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.43.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number FDCEC0C452EB3B1D
Current user is not an administrator.
The current local date and time is 2009-07-15 14:22:24.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {EC975020-2AC3-4F69-B291-AB97194384BE}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.70
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Jul 15 13:59:04 2009
Lease Expires: Thu Jul 16 13:59:04 2009
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {EC302945-AED3-4D1F-96C8-3D97C28F4FC1}
Description: Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-23 18:50:05.

Hello - as requested - thanks
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.1.3
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number FCDBE38733967DE6
Current user is an administrator.
The current local date and time is 2009-07-19 21:35:06.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6600
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {54E223CB-3FB9-467D-9815-D7582DEF75AF}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu May 04 16:20:40 2006
Lease Expires: Thu May 11 16:20:40 2006
DNS Servers:
Adapter Name: {F2245DF0-AF89-4F25-B7F3-D5A9A74913A5}
Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Jul 19 18:35:11 2009
Lease Expires: Sun Jul 26 18:35:11 2009
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-05-11 09:33:19.

Itunes store wont open

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