Itunes store worked untill I downloaded the new one

When I first downloaded itunes the store worked fine. I recently downloaded the new one 9 and now when I try to buy any thing I just get a message that with the number (309) that says store failure to open and to try again later. I have been trying for a week. I was told that the store is running fine but now that I have read these other postings I know it's not my computer. I checked my firewalls everything one of the support people told me to do an nothing changed. I have money waiting on there and can't do anything with it. As soon as someone finds out what is going on please share with me : ) Atleast I know I'm not crazy. If apple is having a problem with 9 or the store shouldn't we have been told by now? I was told there was no problem yeah. I wish I would have never hit that upgrade button maybe this wouldn't have happened.Anyways if anyone has any info please help. Thank you
Amanda

Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure. If you have Norton, you can find instructions for that utility on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

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m: gener7
Sent: Thursday, December 11, 2014 6:01 PM
To: JOHN STAHLY
Subject: I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
created by gener7 <https://forums.adobe.com/people/gener7> in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7007148#7007148>

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