ITunes store works on administrator, crawls on other users

I have Vista, and Norton Internet Security. Using the admistrator user screen, iTunes and the iStore work fine. When another user logs on to the computer, accessing the iStore takes almost five minutes, is able to access at all. iTunes is set in the Norton firewall to access. Anyone have any ideas?

Several other folks have posted about this. If you search discussions in "itunes for windows" on parental you should find the older threads.
I suggest you send feedback to Apple on it.
http://www.apple.com/feedback/itunesapp.html

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Itunes store works fine but says no internet connection

I am trying to upgrade to 2.2.1 for iPhone when I try to do update says I have no connection. I can go to music store and download music.I ran diagnostics and every test passes except internet connection. I do use AVG Free virus software and windowsirewall and it says that they are permitted.

I need help itunes store works fine need to connect so I can update my iphone. I use AVG virus software Any help graetle appreciated.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
To Be Filled By O.E.M. ConRoeXFire-eSATA2.
iTunes 8.1.0.51
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number ##########
Current user is not an administrator.
The current local date and time is 2009-03-18 13:45:40.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Sapphire RADEON X1600 PRO
ATI Technologies Inc., Sapphire RADEON X1600 PRO Secondary
** External Plug-ins Information **
Plug-in Name: LyricsSeeker plugin for iTunes, v2.1
Plug-in Loaded: Yes
Plug-in Version: 0.8
Plug-in File Version: 2.0.0.1
Plug-in Path: C:\Program Files\iTunes\Plug-ins\LyricsSeeker-iTunes.dll
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {25F3A7E0-58DD-4D94-97DA-9FC95C1BD8A1}
Description: Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address: #########
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.###
DHCP Enabled: Yes
DHCP Server: 192.168.1.###
Lease Obtained: Wed Mar 18 02:52:05 2009
Lease Expires: Thu Mar 19 02:52:05 2009
DNS Servers: 192.168.1.###
192.168.1.###
Active Connection: (none)
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-03-17 03:31:17.
** iPod/iPhone Connectivity Tests **
iPodService 8.1.0.51 is currently running.
iTunesHelper 8.1.0.51 is currently running.
Apple Mobile Device service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
UofMBob's iPhone, iPhone running firmware version 2.2
Serial Number: ##########
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: ##########
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
Message was edited by: UofMBob

The itunes store works for everything except apps, how do I fix this??

the itunes store works for books, music etc but NOT apps - how do I fix this? I downloaded the latest version and that did not help.

You have posted in the mac Apps Store forum, which is entirelt different than the itunes store adn teh apps store from within the itunes store.
Are you looking for apps for your computer ( he Mac app store) or apps for your ipod/iphone/ipad ( itunes app store)?

Will the Google Docs app in the iTunes store work with my new iMac? Description states it works with the iPod, iPhone and iPad.

Will the Google Docs app in the iTunes store work with my new iMac? Description states it works with the iPod, iPhone and iPad.

There's iOS apps for iOS which is what iPods, iPads, and iPhones use. Then there are Mac Apps (which is a different store) which is what run on a computer with OSX.

How do I share the iTunes library with all/some of the other users on the same iMac?

How do I share the iTunes library with all/some of the other users on the same iMac?

Check out these articles it may help...
http://support.apple.com/kb/HT3819
http://www.apple.com/itunes/how-to/#playlists-shareplaylists
hope this helps.

I can't connect to the iTunes Store in my sons iPad, every other apple device we have is working fine. Internet is working also, what should I do?

Can anyone help me figure out why I can't connect to the iTunes Store through my iPad? My iPhone and iPod touch and computer are working just fine

Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?

FINALLY, iTunes Store Working

I have been dealing with Apple, my DSL and Norton for over a month about iTunes Store not loading and telling me I don't have a connection when I did. I went through all the threads etc and Apple and Norton were helping me. I am a teacher and my tech person looked at my laptop. There is a bug in the new update of iTunes that is causing your Norton/McAfee or whatever not to update, silently causing this problem. We uninstalled Norton and iTunes loaded back up. Then we installed Norton Internet Security 2008 again and iTunes Store is still working. Maybe this will help ones who are having trouble.

Hello,
I have Norton but the package does not include Norton Internet security. After I upgraded both Itunes and Norton recently, I cannot log on to the server or the store. How do I fix the bug in Norton?
This is the info I get on diagnostics
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
Current user is an administrator.
The current local date and time is 2008-04-10 23:39:58.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce4 MX 4000 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {F19B0CD9-A13C-4967-A501-DBCAB9B05509}
Description: VIA Compatable Fast Ethernet Adapter - Miniporta do agendador de pacotes
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Apr 10 23:39:25 2008
Lease Expires: Fri Apr 11 02:39:25 2008
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: Conexão de rede local
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-04 22:54:41.

Itunes store working one day then not next day HELP?

I have been happily using itunes for a while a regularly buy music from it. I bought an item as recently as 27th june. However, since going to bed and waking up my itunes will occasionally open up itunes store but wont perform a power search, claiming that my connection settings may be wrong.
Now i dont want to be rude to apple but it is presumtious to assume that the problem is at my end....
Firstly: it worked fine last night and now doesnt.
Secondly: I haven't touched any of my settings so why is it not working.
Thirdly: Why doesnt the store have an option to check network service status, like microsoft msn messenger has. Then i would now if it was a fault or just busy traffic.
PLEASE HELP ME????

On your third point, iTunes does have a network diagnostics feature on the Help Menu:
Help>Run Diagnotics...

Itunes store worked untill I downloaded the new one

When I first downloaded itunes the store worked fine. I recently downloaded the new one 9 and now when I try to buy any thing I just get a message that with the number (309) that says store failure to open and to try again later. I have been trying for a week. I was told that the store is running fine but now that I have read these other postings I know it's not my computer. I checked my firewalls everything one of the support people told me to do an nothing changed. I have money waiting on there and can't do anything with it. As soon as someone finds out what is going on please share with me : ) Atleast I know I'm not crazy. If apple is having a problem with 9 or the store shouldn't we have been told by now? I was told there was no problem yeah. I wish I would have never hit that upgrade button maybe this wouldn't have happened.Anyways if anyone has any info please help. Thank you
Amanda

Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure. If you have Norton, you can find instructions for that utility on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

Is iTunes store working?

The iTunes store isn't working for me. As usual, if I try to purchase a video or song I get the "Sign in to download..." page. But after entering Apple ID and password, and pressing Get, nothing happens. (And the purchase does not show up under Store | Purchased, nor "Store | Check for purchases...") Furthermore, if on the sign in page I press Forgot Password?, I'm sent to my browser on a page that never loads.
Is anyone else having this problem? (Is anyone not having this problem?)

My husband is having what appears to be a related problem. He just bought a new iPhone yesterday, and just installed the iTunes update today. After the update he tried to purchase some music and was first told iTunes had been reset and didn't recognize his ID. We tried signing out and signing in again, same thing. We tried resetting the password on Apple (which appeared to work), but if he tries to sign into iTunes, he just keeps getting a 5002 error. Unless we can find a solution in the forums, it looks like we'll be on the phone with Apple Care again.

Transfering Itunes store purchase to my PC or other mp3 player

need help transfering Itunes purchase to my PC or other MP3 player

Hello cpmurman,
It sounds like you have a purchase on an iOS device that you want to transfer to your computer. You can use the following article named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
After connecting your device to the computer and its icon appears in iTunes, go to the File menu, then Devices, and choose Transfer Purchases from "(Your device name)".
Or, you can Show Sidebar from the View menu, and then right-click (Windows or Mac) or Control-click (Mac only) your device in the iTunes Source list, then choose Transfer Purchases from the shortcut menu that appears.
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library. Please see this article for more details.
Thank you for using Apple Support Communities.
Cheers,
Sterling

ITunes Store works very slow or does not connect with my account.

When I use my account to sign into the iTunes store, the store either (1) Operates very very slowly or (2) Ignores my request or (3) Reports an unknown connection error. This happens on ANY Mac computer (Windows not tested). Problem moves with the account to other machines. Other accounts work fast and fine. Store works rapidly when signed out. Logging into an Apple website with my id works fine. Tried managing my id. Nothing changed. Started experiencing problems today (December 25, 2011) when trying to purchase iTunes Certs. for Christmas gifts. I have one of those old mac.com Apple IDs. Very odd. Ideas?

jmgg0025,
Is there something in common between our accounts. It appears we are/were getting routed to a different server than most perhaps.
1. I'm a iPhone Developer.
2. My apple id is [email protected]
3. My account predates the itunes store.
Ideas?

ITunes store movie download and quicktime and other media players

(1) Have bought a movie and downloaded it from the iTunes store.It playable using quicktime but not playable on the other 5 media players installed on my laptop.Is this the way it should be?
(2) Quicktime is the only player (irrespective of the format)that does not work using the 's-video out'on my laptop.Is that the way it should be......thanks

II'm having the same exact problem! I rented this movie and tried to download it. It got all the way to the "processing" stage at the end but then failed and I had to retry the download. Well it kept saying that I had to retry so I restarted my iPad and checked tried to I check under my downloads in the iTunes Store. The downloads tab had disappeared so I decided to check under my videos and sure enough it was there. I went to the movie and there was a play arrow and a cloud with an arrow on it to download it. I tried to play it and I brought me to the movie screen but then closed and brought me back to the home page. Then I tried to download it from there but it would just say: "You've already rented this movie but it is not download. Go to the iTunes Store to manage your downloads." So I go back to the iTunes Store but can't find downloads anywhere. (it's not by the purchased tab on the bottom right) I tried to search the movie again and instead of saying rent or buy, it says watch but when I try to tap "watch" it bring me to videos and the black movie screen but then closes again!! This is extremely frustrating and if anyone knows what to do that would be great. also I rented a movie today (divergent) to see if my previous movie, Hancock (the one I'm having troubles with) would appear in the downloads also. Sadly it did not, but divergent downloaded and played with no problems and it is also a larger movie.

I can't connect to the itunes store and have some problems with other websites. Some websites load OK. I had the same problem on my iPad and changed the DNS, but don't want to do this on my iMac, anyway, surely I should have my router's DNS?

I can't connect to the iTunes store from my iMac and have problems loading a number of other websites, however some websites load perfectly well. I have had the iTunes store issue on my iPad and resolved it by changing the DNS but surely I should use the DNS for my router. I don't really want to change it for the iMac as I access secure sites with it to internet shop.
Any ideas, I was going to try loading Chrome but can't get it without going through the iTunes store. Anyway, that is treating the symprom not the cause.

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296

ITunes store works on administrator, crawls on other users

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