Itunes stuck on "Accessing Itunes Store" and slow

I finally fixed my itunes, or so i thought, now when i open the itunes store it stays stuck at "Accessing Itunes Store", and if it gets through and loads itunes, the itunes store is really slow. help?

I'm having the same issue it tries to connect to the iTunes store and just sits there forever. Anyone else seeing the same thing? Trying to figure out if it is just me.

Similar Messages

  • ITunes stuck on "Accessing iTunes Store"

    I posted in reply to a thread of complaints about this on the "iTunes for Mac" side but realized my error only afterwards and so am posting this here instead/as well; apologies for repetition, I have no idea what forum etiquette here is.
    I'm running Windows 7, downloaded the latest version of iTunes available on the website. Whenever I try to open iTunes I get a dialogue box that says "Accessing iTunes Store" and a loading bar that just goes on and on indefinitely (I let it go on for an hour as an experiment). I can click nowhere else on the iTunes program except the "Stop" button on the dialogue box but then it just says "Canceling..." and goes on doing that indefinitely until I force-quit. I cannot access any part of the iTunes menu while it is unsuccessfully attempting to access the iTunes Store. I've tried to open the program with "Run as Administrator" with the exact same result of teeth-gnashing failure. The program is therefore completely non-functional and while I can still charge my old iPod, I cannot use iTunes to access any of the content ... which is unfortunate because the iPod itself is bugging out in an unrelated series of problems and probably needs a software update or a lobotomy or something. I've attempted to uninstall and reinstall iTunes a couple of times now with the latest version, with no success there either. I'm not new to this program - I've had my old iPod Nano for years and have used iTunes steadily, if begrudgingly, since about 2007 without serious problems, have used the Store, etc.. This new "Accessing iTunes Store" is a recent development and it is crippling my ability to use the program or the hardware. Oh, and yes, it's the same result with the iPod is physically plugged in to the computer or not.
    So how can I go about fixing this? Any help could be appreciated before my faithful-if-slightly-dumbfounded iPod takes a one-way trip to the electronics recycling facility and another company gets to have my money.

    after trying everything I could find for 2 days, including turning on and off my firewall, my anti-virus program, resetting the winsock, authorize, deauthorize, and on and on I FINALLY saw one post by a guy that uninstalled Real Player and it fixed his problem.   That was a new suggestion, so I tried it and guess what?   IT WORKED.  Thank GOD!!!   This is a brand new computer so I was really frustrated.    I am running Windows 7 64 bit.   Hope the Real Player suggestion helps some other people.   

  • Stuck at "accessing itunes store" have tried all suggestions so far and nothing has worked..

    when i open itunes i am infinetly stuck at "accessing itunes store" during which it will not allow me to authorize my computer, sign in, etc. . So far i have tried restarting my computer, cmd command, re-install, unistall qucik time player/safari, reset router. i am not sure what else there is to do for this problem. none of the other threads have helped me at all. what else is there to do to fix this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • When authorizing my computer it gets stuck at accessing iTunes store.

    When I sync my iPhone to my computer I was promted to authorize my conputer however it is not the first time I synced my computer and I have already authorized it in the past. I typed in my password and authorized it but it gets stuck at accessing iTunes store.. And I am unable to sync , help please.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Stuck at "Accessing iTunes store"

    I've already rented several movies through my Apple TV without difficulty, but tonight it's been stuck at "Accessing iTunes Store" for 30 minutes now.
    Although I hear a beep when I press buttons on the remote, the Apple TV doesn't move off this screen. Does anybody have any ideas, I guess I'll have to just unplug it and hope that I won't have been charged 4.99 for a rental that never even started to download.

    not only that but once it reboots and you navigate to settings and then downloads it should show up there to download
    the accessing itunes store screen also shows up when there are connectivity issues with your internet... i know it happens to me every now and again.

  • I am stuck on "accessing iTunes store" loop on Mac Pro...HELP!

    Hi,
    Can anyone out there assist with a stuck on "accessing iTunes store" loop?  I cannot purchase or download already purchased season passes. I have the latest itunes software. Navigatig the itunes store is not a problem.
    Steps I've taken to resolve the issue thus far:
    -restarting my mac pro
    -signing out of itunes and signing back in (I could sign out but not sign back in.  Signing back in produced the same loop.)
    -checked my itunes software, I have 11.0.2
    -checked my Mac Book Pro software, I have version 10.8.3
    All attempts have been unsuccessful.  Any help is much appreciated.  Thank you.

    Unable to Sign In to iTunes: Apple Support Communities

  • Attempting access to store and itunes stops working?

    attempting access to store and itunes stops working?

    hiya!
    you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
    http://www.ittvis.com/services/techtip.asp?ttid=4040
    i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • HT2292 I cannot access the iTunes store on my desktop. (brand new)  I can access iTunes store on my laptop, so account is fine.  When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely.  Have totally uninstalled and re-installed twice.

    I cannot access the iTunes store on my desktop. (brand new)  I can access iTunes store on my laptop, so account is fine.  When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely.  Have totally uninstalled and re-installed twice.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes is showing accessing itunes store after waiting for 30 minutes also

    itunes is showing accessing itunes store after waiting for 30 minutes also

    With those symptoms (assuming you're getting this on iTunes for Windows), I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • My iPad 2 wifi iTunes can't access to stores even I log into wifi network

    Hi I got a iPad 2 wifi lately. However I realise that the iTunes can't access to store despite I have logged on and off and ensure restriction is turned off.  I even re-register my apple ID and restore the system.  Any suggestion?

    Does the App Store or other apps that use the internet work ok e.g. Safari ? Depending on what country you are in you may not see much in the store as not all content types are available in all countries.
    Have you tried closing the iTunes app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with iTunes 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and Itunes store. How do I make one password that will be recognixed by all these devices?

    I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and itunes store. How do I make one password that will be recognized by all these devices? My apple id is constantly not working.

    Hi Lrwill,
    If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
    Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
    Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
    Cheers,
    GB

  • My itunes account was for uae store and i change it to the usa store  by a itunes gift card , When i change it i lost all of my purchased and i cant do any updates to the apps what should i do to get them back

    1- My itunes account was for uae store and i change it to the usa store  by an itunes gift card , When i change it i lost all of my purchased and i cant do any updates for  the apps and games  what should i do to get them back .
    2- Can I Transfer the amount to another Account .
    and thnx

    Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
    Best of luck.

  • When I load itunes it defaults to the store and then I get a Blue Screen.  Does anyone know how to change itunes so that it will default to My Music rather than store.  I need to be able to do this before I load itunes.

    When I load itunes it defaults to the store and then I get a Blue Screen.  Does anyone know how to change itunes so that it will default to My Music rather than store.  I need to be able to do this before I load itunes.

    I solved the problem with the assistance of apple support knowledgebase.  Refer to TS3441.

  • Apps store icon no longer available, book shelf will no longer access the store, and my mac pro will not sinc apps with my iPad.  What's up??  How do I correct?  This is after upgrading to iOS6 and Mountain Lion.

    Apps store icon no longer available, book shelf will no longer access the store, and my mac pro will not sinc apps with my iPad.  What's up??  How do I correct?  This is after upgrading to iOS6 and Mountain Lion.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

    i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

    Repair the Hard Drive and Permissions - Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

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