ITunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

iTunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?

Let's first try updating your QuickTime Player to the most recent version. Does that help with the iTunes launch errors?

Similar Messages

  • Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name:     KERNELBASE.dll   Fault Module Version:     6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w

    Hello everybody> my itunes has stopped working and the problem report stated the following:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7601.17514
      Fault Module Timestamp:    4ce7b8f0
      Exception Code:    80000003
      Exception Offset:    0003381b
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    can anybody help me?

    Are you seeing a similar message when launching QuickTime Player?
    What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
    Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

    I have also retarted twice...

  • Everytime I send an email the warning box appears--- WebKit2 WebProcess,exe has stopped working. Then I hit close program and it shuts me out of my inbox. If I don't close the warning box my computer stay s in limbo. What is is? It is not in my control pa

    Everytime I send an email the warning box appears--- WebKit2 WebProcess,exe has stopped working. Then I hit close program and it shuts me out of my inbox.
    If I don't close the warning box my computer stay s in limbo. What is is? It is not in my control panel and does not come up as a program in my computer.
    Help?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".

  • My iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

    my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

    ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

  • My Macbook pro has stopped working and the screen has turned blue on static mode

    My Macbook pro  8.1.1 has stopped working and the screen has turned blue on static mode.
    I have tried restarts many times but of no Use
    Regards
    Nawabdera

    Try SMC and PRAM resets:
    http://support.apple.com/en-us/HT201295
    http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
    Then try a Safe Boot:
    http://support.apple.com/en-us/HT201262
    Any help?
    Ciao.

  • When i sync my phone it goes through all the photo's then a window pops up which says that itunes has stopped working and the closes itunes down, i have tried syncing a few times and it just keeps doing the same but says windows MAY send a solution, help

    i am getting really frustrated with syncing and updating my iphone, everytime i sync when the photo's have sunk a window pops up and says itunes has stopped working and closes the programme, it also says that windows may send me a solution but they never do !!!! please can someone help me

    Hello Suzanne,
    Thank you for providing the details of iTunes unexpectedly quitting.  You have taken some really good troubleshooting steps already.  I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My Itune match doesn't work.  When it tries to update, it stalls on step 3.  If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down.  How can I fix this???

    When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork".  If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely.  Is there a fix for this?  I have the most recent version of Itunes.  HELP!

    Hi The Funkster,
    The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
     How to troubleshoot iTunes Match - Apple Support
    http://support.apple.com/en-us/TS4054
    I hope this information helps ....
    - Judy

  • HT1527 I am running windows 8.1.  Whenever I try to connect to the ITunes Store, I get a message that windows has stopped running and the program shuts down

    I am running windows 8.1.  Whenever I try to connect to the ITunes Store, I get the message that windows has stopped working.  I have unistalled Itunes ran an update to the windows 8 for any updates.  I then reloaded ITunes and the same thing happens.  Any suggestions?  Thanks

    Hi tonymontenegro!
    I have two articles that will help you troubleshoot this issue. First, an article on unexpected application quits with iTunes:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    This next article can help you troubleshoot this as an iTunes Store connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Message "itunes has stopped working". Itunes opens and can read an audio cd but as soon as the "get information" option is selected the message "itunes has stopped working" and the computer freezes or at least slows to a snail's pace.

    Hi,
    I have a PC running Windows 7 - 64bit OS. I have had iTunes installed since the beginning of the year on this computer and have not had any trouble with it except actually using iTunes but that is a different issue. The other day I inadvertently downloaded "Tuneup" which I don't want or need. I firstly want to say I have no concrete evidence that Tuneup has led to my problems. It may be coincidental that Tuneup and my problems appeared together.
    Tonight when I started iTunes, Tuneup took over a quarter of the screen on the right side. I closed this program. When the list of tracks was ready to be loaded from the CD and I went to" file" - "get info" option the message "iTunes has stopped working" would appear. Closing this message resulted in iTunes shutting down. I should say that before I closed the message the computer had essentially ground to a halt. The other curious thing was the behavour of the mouse pointer on the screen - the only place where it was visible was in the "iTunes has stopped working" box. Moving it out of the message box resulted in it disappearing. It would reappear if it were caused to wander into the message box.
    I subsequently removed Tuneup (control panel, programs and features, etc...) iTunes had not improved. I then deleted iTunes, firstly saving the library to a file on the desktop. Then I did a fresh(?) install of ITunes but there seems to be no change. A curious thing was even though I had deleted iTunes through the control panel the library was still there as if I had done nothing. The whole thing is a complete mystery and extremely galling.
    If someone has had a similar problem I would really like to know what the fixes were.
    Thanks for "listening".
    Cheers,
    Grant Andrews.

    I had a similar problem. I'm using 64bit Windows7. The following solution worked for me:
    COPY    QTMovieWin.dll
    FROM    c:\program files (x86)\common files\apple\apple application support\
    INTO     c:\program files (x86)/iTunes
    Also, reinstalling Quicktime has worked for others having this same issue.

  • I have a PC with vista home premium.  Everytime I have ever tried to access the Itunes store, I am told that 'Itunes has stopped working' and the app forces a shut down.  Any ideas?

    All suggestions by Itunes SUpport have failed (including half a dozen re-instals).  Any clues much appreciated.

    Try the following user tip from b noir:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
    tt2

  • I have tried downloading Adobe Photoshop CC 2014 3 times now. It downloads fine. Then after I try to open it and it loads the screen but then a box pops up and says "Adobe Photoshop CC 2014 has stopped working" and then makes me close the program.

    I need help please. Exactly what my title says. It makes me close the program whenever I join/try to get on Photoshop CC 2014 and says it has "stopped working."

    Moving this discussion to the Photoshop General Discussion forum.

  • I downloaded photoshops 30 day trial but every time i open it it just says adobe photoshop cc 2014 has stopped working

    but it only gives me a option to close the program if you could help me to get this working that would be very helpful.

    It sound like you download and install Photoshop CC 2014  on some machine running some operating system at some level and there is a problem with your environment configuration.   Photoshop often fails when you don't have a good environment configuration.   Make sure your OS is up to date all the fixes are installed and most important you have a supported Display adapter with at least 512MB of Vram and the latest manufacturer's System Device Driver installed.  If you look at you system crash reports for your Photoshop CC 2014 has stopped working crashes you will most likely see that the crashes are happening in your Display's device driver.
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • HP G4050 "HP Scan Resources has stopped working" and the program closes

    Scanning photo negatives, and all was working well until I updated the HP software.
    RUnning on an HP laptop, 64 bit, Win 8.1 64 bit, most current version of scanner software (is there no way on the software to find the version no.?  I deleted the download after installing)
    Have rebooted the machine.  Closed the scanner, turned off/on, reinstalled software and all combinations of these three.
    load the negs.  preview.  rotate, crop, click "finish".  It scans the first neg, gets 95% of the way (according to the work bar progress), throws up a message:
    "HP Scan Resources has stopped working"  Close the program.  On the close screen it suggests the above 3 retrys, and gives the "extended error info" as :
    8,[(4,0,-2147023170)]    I presume that may mean something to someone.
    Am about 1/2 way through scanning 5,000 negatives, and this has cropped up.  Bizarre, as the laptop has not changed from the get-go (new HP laptop).   WhaddaIdo?

    Hello WRJP, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are running into scan issues.  I would like to help.
    I would suggest Uninstalling the Printer Software.
    Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration.  You can do so by following this document: How to perform a clean boot in Windows.
    Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

    Here is a copy of the windows vista error report.
    Product
    iTunes
    Problem
    Stopped working
    Date
    4/19/2014 9:38 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name:      APPCRASH
    Application Name:           iTunes.exe
    Application Version:         11.1.5.5
    Application Timestamp:   53073d6a
    Fault Module Name:        ntdll.dll
    Fault Module Version:      6.0.6000.16386
    Fault Module Timestamp:                4549bdc9
    Exception Code:                c0000005
    Exception Offset:              00062086
    OS Version:        6.0.6000.2.0.0.768.3
    Locale ID:           1033
    Additional Information 1:                8d13
    Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3:                8d13
    Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
    Extra information about the problem
    Bucket ID:          95851104
    I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

    Hey jcaqualung,
    Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

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