Itunes suddenly detecting but not recognising ipod 5G

Hi
We bought my daughter a new 5g ipod for xmas and all has been working fine until last week. When trying to sync her ipod i got a message saying "itunes has detected an ipod but it could not be identified, please disconnect, then reconnect and try again". I have an ipod 4g and my husband an ipod 1g and these both sync fine. After trying various fixes nothing worked so my husband removed and reinstalled itunes and it worked! The next day we turn on the pc and connect the ipod and now we are getting the same message. My husband reinstalled itunes again but this time it did not work and we are still getting the message. Can anyone help? I have googled this problem and it seems some people think it's an issue with the 5G ipod and Vista, other think it's due to bugs in the latest version of itunes and the 5G (I did update itunes to the latest version a couple of days before this happened).
What can I do? It's still under warranty but the ipod itself works it just won't sync on my pc anymore. We have a small notebook that uses xp and we thought of maybe setting her ipod up on itunes on that but that's probably sidestepping the issue. Any help appreciated. Thanks.

I am having the exact same problem so would be grateful to know if you resoved this issue.
I've tried uninstalling and reinstalling itunes but to no avail.
When as recommended I checked the USB controllers in my device manager the one that says Apple Mobile Device UDB driver had a yellow triangle next to it, I tried to update the driver but it said I already have the correct driver.
the day before this happened I updated my version of Itunes and installed an Ipod Shuffle.
I'm at a loss what to do next!
Thank you

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http://support.apple.com/kb/ts3218
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Ta Charlie!
Okay ... you don't have a p55 chipset, so that rules out one possible hardware/BIOS issue. You don't appear to have the nVidia ECHI USB chipset, so I believe that rules out the trouble with Windows 7 with 4-GB-or-more-RAM not working well with USB drives or devices. (There's a hotfix available from Microsoft for that, but it wouldn't be relevant in this case.)
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There was an error message but stupidly I did not read it, and it won't come up again. I've tried restarting my laptop, re-installing iTunes, restarting my iPod and all sorts.
The reason (I think) it stopped working was because I was trying to copy music from my iPod to my iTunes, and windows was not recognising it, so a friend suggested deleting and re installing the driver, which was successful. But when I then went on to iTunes, it came up with the error message saying something about the iPod no longer working with iTunes or something, and now won't recognise the iPod no matter what I seem to try.
Is there anything I can do without deleting all the music and resetting the iPod? Because the whole reason I was trying to do this was to back up the music so I could update to ios 5.1 or whatever it is, without losing all my music which I don't have on iTunes as it's a new laptop.
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Try here:
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Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
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Thx for the response. I was aware of these procedures, but they do not help.
I had already tried the first 3 steps before I posted my support SOS, and my OS is right up-to-date.
At the beginning of the procedure I it says to make sure the iPod is fully charge, however this is impossible because nothing happens when it is connected to my Powerbook with the USB sync cable. iTunes or OSX do not recognise it, so it will not charge or sync, and the battery is almost dead now.
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fine in standalone opeation.
Q: What difference does it make if re-install iTunes 7.1 ? Surely the problem is related to this version itself !?
Also, what will happend to my iTunes music Library if I remove the iTunes application in order to re-install it?
Thx.
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Itunes suddenly detecting but not recognising ipod 5G

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