ITunes suddenly says that my iPod is not authorized
I have had this iPod for over six years with no problems whatsoever. I plugged it in last night to sync it because I had bought some new songs. When I plugged it in a mssg popped up: "This computer is no longer authorized to play purchased items that are on the iPod "XXXXXX". Would you like to authorize this computer for items purchased from the itunes store?" (The XXXXX is a substitution for my name). When I click on 'authorize' and enter my password I then get this error mssg: "We could not complete your iTunes Store request. An unknown error occurred (-42408)." I have not done anything different and nothing has changed. I simply bought new songs and wanted to sync them to my ipod. Any ideas what is going on??
See if anything here helps: http://support.apple.com/kb/TS3258
Similar Messages
-
My new computer says that my ipod is not authorized to play on it
I have a new computer, and my library has been transferred to it, and it recognizes my ipod when I connect it. However, when I try to copy new songs from my library to the ipod, it says that my ipod is not authorized to play on this computer. What do I do?
Do the songs play in iTunes? It may be that after you moved it, you now need to authorize the new COMPUTER (not the iPod), then your iPod should be able to sync everything. iPods are not authorized, computers are.
Patrick -
iTunes does not sync with my iPhone; saying that the comp has not been authorized to. It suggests that i authorized it by going to Store > Authorize This Computer. I did exactly that, and it still refuses to sync.
I'm not able to sync my music, videos, photos, etc as a result.
This occurred after i had synced my iPhone to another comp in another location recently.
Please help!iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
-
Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.
The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage -
I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?
Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling -
HT1977 It says that my computer is not authorized to sync apps to my ipod. How do i authorize it?
It says that my computer is not authorized to sync apps to my ipod. How do i authorize it? It tells me "go to store>authorize my computer" But i cannot find this anywhere!
Open iTunes and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015 -
iTunes says that my computer is not authorized.
I recently installed a new computer.
How do I authorize it?If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(103238) -
When I try to launch iTunes is says that the application can not be opened
When I try to open iTunes it says that the application can not be opened, that the required folder can not be found. On my husbands log-on iTunes will open. I am so confused. Please help!!!
Hello Keaton44,
I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
Sterling -
After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?
You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
From iTunes: How to move your music to a new computer:
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize Computer.
In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
Enter your Apple ID or AOL account and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, the following may appear:
If this alert appears, click Transfer Purchases.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File menu, choose "Transfer Purchases from 'Your device name.'" -
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer. We share an icloud account and my computer keeps saying that my computer is not authorized to open the Ibooks. How do I authorize my computer to be able to do that?
Heidijomiranda wrote:
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer.
did you use your sons Apple ID..? If so... those items are tied to that Apple ID.
If your issue is with the Authorization of your New Mac...
On your Computer... Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
I have athorizedmy iPod so that I could transfer my music purchases bytomycomputer but when I attempt to do thisiget a messege stating that my iPod is not authorized to do this. What step am i missing in the athurization process? Some of my purchesse onmy iPod have some how disappaeared from my iCloud account and I can't find them so the only copy of the music I have is on my iPod can any one help me?????????????????
Hello Fanzaria,
Congratulations on your new computer! It sounds like you are trying to transfer your iTunes purchases from your iPod to iTunes on your computer, but you are repeatedly getting an authorization prompt.
Is it possible that some of these songs were purchased with an Apple ID you may have been using at another time? You mentioned that you don’t see these purchases under your past purchases in the iTunes Store. I recommend checking to see if they are hidden under your current Apple ID using the steps in the section titled “To unhide your purchases” in the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are not seeing all the songs you expect to see after checking for hidden purchases, I recommend searching for an older Apple ID that you may have used. Use the steps in this article to find your Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
If you find an alternate Apple ID that you used, authorize iTunes with that Apple ID:
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
I also recommend reviewing the following article for the issue you are experiencing. I recommend reviewing the full article but specifically the section to Remove the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I'm trying to sync my iPhone 4S to my new Windows but it says that my computer is not authorized.
Trying to sync already paid for songs onto my iphone 4s but it says that my laptop is not authorized to sync purchased songs. I have already authorized it so I have no clue what to do. Help please.
What version of OS X do you have on the computer? Also, is the iPhone being recognized in iTunes?
-
My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still won't play and continues to state that my computer is not authorized.
If you live in a country in which you are allowed to re-download purchased music delete the track from the library and the HDD and re-download it.
-
When I reauthorize and press play, it pops up saying that I am still not authorized.
Have you authorized on the correct account? Is there a chance you've changed apple IDs recently? Or perhaps that you use more than one to buy media?
Maybe you are looking for
-
Remote Access to Windows Small Business Server System via VPN
Same old story: I use macs at home but I want to be able to connect to our small company Windows network over the internet to pick up and put down files. Said company network consists of a server running Microsoft Small Business Server and Exchange.
-
Cl_gui_frontend_services= gui_download - issue with german special char
Hello, we are using cl_gui_frontend_services=>gui_download to create from an itab an excel file. We face the issue that in this excel file german special characters like Ä, Ü, Ö, ß are not displayed correctly. I think we need to use a different codep
-
In InDesign CS6 is there a way to define tables cells to images instead of text (like you can in QXP). My aim is to import images into cell, but I want them to fill the full cell size.
-
Hi All, Where will i get the material or any details for foreign trade used in case if import. Basically i need to have all these data for capturing country of origin, BE no(IGM no, invoice no etc) in inbound delivery and the same should reflect in M
-
I reinstalled the software of the Ibook G4 but now Safari doesn't open anymore. I tried a lot already to open Safari but it does't do anything anymore. Can someone please help me?