ITunes suddenly stopped working on both computers. error message indicates MSVCR80.dll in missing. reinstalling does not help
MSVCR80.dll error message. reinstal not helping
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
Similar Messages
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I cannot open iTunes as an error message states 'MSVCR80.dll is missing'.
I cannot open iTunes as it comes up with an error message the 'MSVCR80.dll is missing'. Can anyone help me fix this?
Try the steps in this user tip:
https://discussions.apple.com/docs/DOC-6562
If you continue to have problems, there are a number of other threads on the issue here this forum that may have additional suggestions.
Regards. -
When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes. How do I fix the problem?
You have to uninstall everything! Check out Turingtest2 remarks
https://discussions.apple.com/message/24652557#24652557 -
My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
I too cannot download latest itunes version. Apple needs to respond and fix what is certainly a software defect. Am seeing all of the same error messages including MSCVR80.dll is missing from computer. For Windows 7 a "Error 7 (Windows errror 126) appears. How do you get Apples's attention. It is impossible to link up with real support from their website?
Remove old Apple programs, and use Explorer web-browser. (Firefox or Chrome will not do)
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Can't download and install iTunes update to version 11.1.4 without receiving an error message: "MSVCR80.dll is missing". What do I do?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99804) -
I recently tried to update itunes on my computer. After updating, I now receive an error message when I try to open itunes that states " MSVCR80.dll is missing from computer". I do not want to delete app and reinstall for fear of deleting all of my music. What can I do?
Click here and follow the instructions. The music won't be lost but should be backed up anyway.
(98744) -
I could not install the upgrade for iTunes and Error Message said " Can't start because MSVCR80.dll is missing". Reinstalling has NOT helped. . Is the fault with the Apple iTunes upgrade?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique. -
Error message saying MSVCR is missing.
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
Need help to get itunes running on my PC so that I can back up my iphone.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years then I decided to update my iPhone 4S and it didn't recognize it or any other iPod or iPad.
Can someone please help ?I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
GET TO WORK APPLE !!!! -
My iTunes suddenly stopped working. I uninstalled it and reinstalled it twice. It gives me an Error message 7 or windows error message 126. Any ideas of why this is happening?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Accessing Gmail suddenly stopped working on both my Powerbook pro running latest OS and Mail versions and on my iPhone. I can access via the web. I get the error that my password or username is incorrect. I reset my password in Gmail and confirmed it works on gmail, I then changed it on my Iphone and Mac Mail. It still does not work. I deleted the gamil account on mail on my mac and reinstalled it and it still will not work
I too started having my password rejected in MAIL.app for imap.mail.me.com for my icloud email address. Can login to icloud with web browser fine. This has been happening off and on for several days.....if I wait 2-3 hours it will suddenly start working again, but then problem re-asserts itself ;-)
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Itunes suddenly stopped working and i cant re-install. Get error message (I believe error 7). Any tips?
Hello, Ruud1234.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H.
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