ITunes suddenly told me that my computer isn't authorized to play my purchases, but it is!

When I tried to sync my iPod the other day, iTunes suddenly decided my computer was no longer authorized to play my purchases.  Then when I authorized it, it said it was already authorized.  After clicking "okay" it took me back to the original message (the "this computer is no longer authorized" one).  It just goes round and round in circles.  I've tried several of the suggestions on here, but nothing seems to work.  Any ideas??

Try Here   http://support.apple.com/kb/TS1389

Similar Messages

  • How to play music that my computer isn't authorized to play?

    A couple years back, I had an account (using my dad's credit card/email) on the Itunes store on which I bought a couple songs. I now want to listen to those songs, but iTunes is telling me that my computer isn't authorized to play it. I don't remember the password and my dad has deleted that email account since that time so I can't authorize it...anything I can do?

    Download VLC player http://vlc-media-player.en.softonic.com/mac...
    or if youre lucky enough to have a program such as compressor, wondershare, or anything that converts files. convert it from apples itunes m4a to MP3 or anything else. that way you can use it on your itunes or anyone else's without having to authorize.

  • ITunes says my computer isn't authorized to play one song, but all the rest of them work. The song works on my iPad so why won't it work on my computer or my iPod?

    iTunes says my computer isn't authorized to play one of the songs I just downloaded, but all the rest of them work. That song works on my iPad so why won't it work on my computer or my iPod? It says my computer isn't authorized to play that song so I type in my password and it pops up with a menu saying my computer is already authorized and it skips to the next song. No matter what I do it won't play that song on my laptop or my iPod.

    Could be a Corrupt download of that song...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • Some of my songs in iTunes show up but they won't play. I get the message that my computer isn't authorized to play them when I only have one computer.

    I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found.  I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing.  And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play.  On my computer I get the message that this computer is unauthorized to play them and to authorize it.  I only have one computer, so I have no idea why I'm getting this message.  And does anyone have any suggestions as to how to get all of the iTunes songs to play again?

    Hello Angel82co,
    It sounds like you have some songs in your library that are not playing, and when you try to play them you are being told the computer is not authorized to play them. I would start by verifying that your computer is still authorized, and take note of the Apple ID that you sign in with:
    To authorize a computer, follow these steps:
    Open iTunes.
    Choose Store > Authorize This Computer from the menu bar.
    You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
    From: iTunes Store: Authorize or deauthorize your Mac or PC
              http://support.apple.com/kb/ht1420
    If the issue persists, next I would use the following article to double check that these songs were purchased under the same Apple ID you used to authorize the computer:
    Recovering a forgotten iTunes Store account name
    http://support.apple.com/kb/ht1920
    Open iTunes
    Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
    Choose File > Get Info.
    Click the Summary tab.
    The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
    If it is the same Apple ID then I would next delete the song, and re download it from your purchased history, with this article named:
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Itunes says my computer isn't authorized to play certain songs but it is.

    Due to poor planning on our part, my wife and I have three apple ID's.  For some reason, iTunes now won't play music that was purchased with the oldest apple ID.  Whenever I try to play a song bought with that ID, I get a message saying "This computer is not authorized to play 'Song Name.'  Would you like to authorize it?"  I am then prompted to enter the password for the apple ID.  After I've done that, I get a message saying "This computer is already authorized."  However, it still won't play anything.  I've searched throughout this forum and found similar issues, but all of the solutions seem to be tailored to previous OS and versions of iTunes.  I'm using Mountain Lion and have iTunes 11.2.  I've tried deleting all of the com.apple.iTunes files from Library, but that didn't seem to do anything.  Any help will be much appreciated.  Thanks.

    Thanks.  I had already read that article and followed the steps.  The article is outdated and appears to be talking about a previous version of iTunes and/or OS X (I couldn't find a SC Info folder anywhere).  I did figure out the issue on my one.  One of my apple ID's is fakeappleid and the other is [email protected]  When I clicked "Get Info" on the songs that weren't authorized anymore, it said that they were associated with the fakeappleid user name.  Also, iTunes kept prompting me to enter the fakeappleid login info and then telling me that the computer was already authorized.  Only when I tried re-authorizing my computer for [email protected] would my songs play.  So the confusion lies with the fact that iTunes was telling me one apple ID wasn't authorized my computer when it was actually another apple ID that wasn't authorized.  Hope that makes sense.

  • TS1389 I down loaded two songs one right after another and the second one keeps telling me that my computer is not authorized to play it

    I downloaded two songs right after each other and the second one keeps telling me that my computer is not authorized to play it (I'm the only user).  When I put in the information it told me that my computer is already authorized to play the song and a second computer is too.  WHY?

    That suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Bought a new computer, and new ipod 160 GB. I went to sync all my music and it's telling me that the computer isn't authorized. I authorize it and it still won't let me syn these songs

    Bought a new computer, and new ipod 160 GB. I went to sync all my music and it's telling me that the computer isn't authorized. I authorize it, by going to store and authorize this computer, and it still won't let me sync these songs

    Think you got to reboot or relaunch iTunes after the Authorization.
    but here is the Apple support Article on Authorization and sync to iPod
    http://support.apple.com/kb/TS1420
    http://support.apple.com/kb/HT1420
    Good luck!

  • My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still w

    My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still won't play and continues to state that my computer is not authorized.

    If you live in a country in which you are allowed to re-download purchased music delete the track from the library and the HDD and re-download it.

  • I bought a song from the dixie chicks and i can't play it, i tunes keeps telling me that my computer isn't authorized and when i try to authorize my computer a window comes up and tells me i am already authorized

    I bought a song from the dixie chicks and i can't play it, i tunes keeps telling me that my computer isn't authorized and when i try to authorize my computer a window comes up and tells me i am already authorized

    Click here and follow the instructions.
    (30335)

  • HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

    iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

    In iTunes from the Store menu select Authorize This Computer.
    Read here > http://support.apple.com/kb/HT1420
    Not for iTunes 11: Press Alt to show the Menu Bar
    Hope that helps

  • I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?

    If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

    I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

    Hi,
    If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
    Jim

  • I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. Why??

    I purchased a song on this Mac, an authorized computer.  I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389.  If your country permits re-downloads, delete the file and re-download.

  • Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem tra

    Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad.  Can anyone help?

    Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.

  • ITunes tells me that my computer isn't authorized

    I purchased 4 seasons a a tv show and it will only sync 2 of the seasons to my ipad 2. It tells me the that my iMac isn't authorized when it is. I tried to close iTunes and relaunch. I tried to remove the other seasons and tryed again. I deactivated and reacitvated and it's still not working. Help!!

    in iTunes, choose authorize this computer from the store menu, then enter your Apple ID and password.
    click here for more information.

Maybe you are looking for