ITunes summary page doesn't show my device.

Hi Everyone
I have a Macbook Pro running Lion with teh latest version of itunes and al updates etc.
The problem I have is when i use my account and connect a device i cant seem to see it on the summary tab within itunes.
Therefore i cant manage my device or restore from backup.
When i logon to the computer using a different account the summary and device appears... how can i fix this for my account.
Many thanks
Jamie

Hi Mike thanks for getting back to me ..
However this didnt fix my issue.
Im actually missing the entire summary of my device from the main summary page...
I hope the picture below explains my issue
Thanks
Jamie

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