Itunes sync problems (and wish list)

No doubt the iPhone is the most beautiful mobile phone with the greatest (and most consistent user experience). Unfortunately, the same cannot be said for iTunes! This tool (and being forced to use it) is the single greatest frustration in the iPhone experience!
I am sure many may not agree with me, especially considering it works fairly well as long as you don't change computers, want to sync two different iDevices (with same account BUT different content), temporarily remove apps/songs because of storage limitations, use app folders and expect iTunes to respect their content and placement, or try anything else outside iTunes limited scope. In short, iTunes is either incredibly non-inuitive, I am an idiot for not figuring it out, or it is absolutely the worst part about the iDevice family.
My problems began when I changed computers and since then, I have not been able to sync to my new computer. The problem is (or seems) that iTune is insisting on syncing in *one direction only*, with the message, "Are you sure you want to sync apps? All existing apps and their data on the iPhone "xxxxxxx" will be replaced with apps from this iTunes library." This message appears when I attempt to check the Sync Apps check box.
So what do I do? I have already deleted iTunes and reinstalled it.
- Yes, I have right-clicked on DEVICES, and selected BACKUP and SYNC and TRANSFER PURCHASES (why so many options AND what the heck are the differences?)
- If I ignore that dire warning and select Sync Apps, the preview window shows all my apps in a jumbled mess. In stark contrast, my iPhone apps are arranged in my own logical order and placed in organized app folders. I am afraid if I click SYNC, this is the mess that iTunes will send to my iPhone!
All I want to do is start over... I just want to back up (or sync) the contents of my iPhone like I have done for the past two years.
Can someone please tell me how to sync iPhone ---> iTunes?
I love iDevices... if I have to purchase another tool, I am happy to do so.
What about Touchcopy? http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CPqksPK0wbICFYdxQgodV EQAGQ
Or is iTunes more capable than I realise?
Thank you for your kind assistance!

Oh yes, my wish list for iTunes:
- Clearer messages that are more intuitive than what appears now.
- The ability to store/swap apps/music/etc. temporarily off-line (because of iDevice storage constraints)
   A backup/offline storage area that is ignored when syncing
- iTunes should respect apps and app folder content and placements
- Allow for multiple iDevices (with different content) on same iTunes account
   I have an iPod, iPad, and iPhone - I want to be able to independently sync them on a single computer
  with a single iTunes account.
- Make it easier to sync in either direction (and change sync direction)
- Allow syncing (or backing up) of apps content. For instance, QUICKVOICE app! I cannot sync the content of this app! Apple doesn't allow access to the datastores (like Android) - very frustrating that I may have to resort to backing up this audio analog via an audio cable! Ridiculous!
- Allow us to use the iDevice as a temporary USB storage device! Grrr... this is frustrating that I cannot do this! I admit, this has little to do with iTunes
   However, it is the forced requirement of iTunes that is frustrating. This means that I cannot easily place documents to/from my iPhone (documents too large to email) when I at work because iTunes is not an allowed software.

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      with a single iTunes account.
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    - Allow syncing (or backing up) of apps content. For instance, QUICKVOICE app! I cannot sync the content of this app! Apple doesn't allow access to the datastores (like Android) - very frustrating that I may have to resort to backing up this audio analog via an audio cable! Ridiculous!
    - Allow us to use the iDevice as a temporary USB storage device! Grrr... this is frustrating that I cannot do this! I admit, this has little to do with iTunes
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    I agree with your post! I'm amazed by the simplicity, the screen, and the apps on the iPhone. They all have worked wonderfully for me, with just a few crashes while surfing or loading big email images. (I heard that shutting down the phone and restarting helps that.)
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