ITunes Syncing Error -- "Unknown Error (-69)"

When I try to sync iTunes with my iPod the process stops at the same point, about ten percent into the sync (after about 87 songs), and gives me the following error message:
"Attempting to copy to the disk [my ipod] failed. An unknown error occurred (-69)."
Does this mean that the software is cooked? I know it is a probelm with iTunes software and not my iPod hardware because I have tried this sync with two different iPods and it kicks me out at the same point with the same error message.
Any input would be greatly appreciated. Thanks!!

Try the instructions in this article.
(23236)

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