Itunes/Syncing help needed

I have re-installed Itunes after a system crash. Now:
1.) Sync IPOD is greyed out
2.) I have used up all 5 activations for my one PC. I want to know how to reset that to 0 or 1.
3.) After 5 hours I have still not received the Restore Or Reset my User Name or Password email from Apple Support, so something is serious blown. (Yes I have checked all of my Junk/Spam folders and it isn't there either.)
Any helpers here?
Thanks

P.S.
This IPOD Touch is in need of a backup before I restore it to factory settings. Why?
I need to reset parental controls and the 4 digit security pin has been forgotten.
This IPOD has dozens of apps that she has paid for through Itunes. Can the APPS be restored from 'The Cloud', Itunes Store account records, anything?
What about the songs? Are they gone too?
How would I back up the apps, songs etc, without also backing up the inefficient security measures and forgotten pin?
Thanks

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Itunes/ipod help needed!!

Not sure what the problem is....my ipod has started shutting off by itself when i skip through my songs. I usually have it on shuffle when this happens. Doesnt happen on every song, it can be every 50...100....or 5 songs. It will shut off and then turn back on by itself. I at first thought it was something wrong with the ipod. I then got a brand new ipod and it still does this. Anyone know what the issue could be? Is it itunes maybe? THANKS!!!

Greetings!
I recently received an iPod nano, and was experiencing problems of the nature listed in this forum. Last night I stumbled across a solution, and in fact, downloaded 234 files to my iPod this morning!
I am using a Toshiba Satellite laptop that runs Windows XP Home.
Here is the solution as I discovered it;
Concerning Quicktime, I discovered that the laptop was trying to use two installed and runing copies. One for Quicktime, and one for Quicktime for Windows. One is the standalone type, the other is the one that comes with iTunes.
After downloading iTunes w/Quicktime, un-install Quicktime, and go back and get the stand alone copy, and install that. You should only have ONE iTunes and ONE Quicktime running.
I am not going to describe the second part of the solution, as it may be slightly different for each OS. Here is the link to the instructions for Windows;
Using MSCONFIG to troubleshoot conflicts in Windows
http://docs.info.apple.com/article.html?artnum=302538
Follow the instructions to the letter. In my case, the laptop was already running as 'Normal Startup', so when I followed the instructions, everything worked perfectly, with one exception. While trying to figure out how the iPod/iTunes/Quicktime thing, I had the iPod plugged into the laptop. Don't plug the iPod into the computer until you have learned and are familiar with iTunes.
A note for those that aren't aware of it, when iPod is plugged into the computer, and the menu choice in iTunes, 'sync ipod' is clicked, iTunes will transfer whatever files are in the iTunes Library to the iPod automatically.I accidently transferred three REGULAR SIZE music files to the iPod, and they took up the entire memory of the iPod. mp3 or similiar is a must! Hope this helps!
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IMovie syncing help needed!!!

Am trying to use iMovie 11 and am going insane, seriously insane. I wanted to make an interview between my brother and I in time for xmas. So we recorded ourselves on camera, and used a zoom box and mike to record seperate and better quality audio.
Now, all I want is to attach and sync my audio clip with my takes, and his audio clips with his takes. Shouldn't be too difficult, right? Here is the problem. Once synced, I need to CUT DIFFERENT CLIPS and put them together, i.e. my brother talking, then me talking, then him etc. Yet I want these clips to have the seperate audio tracks attached and sliced in the same spot, which is just not happening.
I can attach the audio in the project window, but what I want somehow is to attach and replace the audio in the EVENT window, so I can just select the clip I want and drag into projects, and the synced audio will come with it. Does that make sense?
This would seem the most basic video editing ever but iMovie just won't do it!
Any help would be appreciated before I burn my mac and go back to a PC : (

This is difficult in iMovie, and rather easy in Final Cut Pro.
If you would like to avoid the expense of Final Cut Pro, I would recommend this...
1) Sync your takes, make a project out of it, and SHARE/EXPORT USING QUICKTIME to Apple Intermediate Codec so you retain as much quality as possible. Repeat this for your brother's takes.
2) Now import these AIC movies into iMovie using File/Import/Movies. This will give ou the video and the good audio together in unified clips.
3) Now edit your iMovie project as usual.

Major sync help needed

So I had to do a clean operating system install on my computer. I did backup my itunes music folder on a flash drive, but that did not work I guess. So I installed itunes again and want to know how to get everything from my iphone back to my computer??? I need my contacts, music and everything. Please help

If you copied the iTunes folder, where did you place the copy of the iTunes folder after you did a clean install of the operating system?
With iTunes quit, the iTunes folder should be placed in your Music folder, which I believe is located in the Documents folder on a PC.
You also need to re-authorize your computer with your iTunes account with iTunes
Photos on your iPhone that were transferred from your computer should have been included with your computer's backup, and can be restored from the backup.
Contacts are designed to be synced with a supported address book application on your computer. If you aren't syncing contacts with a supported application and the same for calendar events - these options are not selected under the Info tab for your iPhone sync preferences, contacts and calendar events will not be touched on your iPhone, and the same for photos in your iPhone's camera roll. Photos in your iPhone's camera roll are not touched during the iTunes sync process except for being included with your iPhone's backup.

ITunes/iPod sync help needed!

So I have a 2nd gen iPod touch, and I buy all my music straight off of iTunes app. My old Mac computer (Let's call it Mac1) had all of my songs that I had bought on there prior to when we replaced it (may 2011). Then, we got Mac2. I can't put my songs that I bought after May 2011 onto Mac2, because it will only let me delete my ENTIRE library on my iPod (which has all of my purchased music on it). I don't want to lose those songs that I spent my money on. How do I make my iPod sync to a new computer and get the iPod's songs onto the computer?

Just transfer the iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You may also be able to redownload the music( and apps) by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Calendar sync help needed

I am not allowed to use Outlook email at my workplace. It seems that I cannot use only the Outlook calendar to sync my Iphone without making it my primary email client. I need to have a desktop calendar of some sort at my work in order to manage my appointments. We are allowed to use Palm desktop or any web based calendar. I am trying to find a solution with 2 way sync between my Iphone and calendar. Can anyone help? I would deeply appreciate it as this has been a substantial problem for me with my Iphone. Thanks

Sorry u can onlky use ms outlook on a PC

'connect to itunes problem' HELP NEEDED

hi, My iPod touch screen is frozen on a picture of the iTunes icon above the USB connector. I am assuming this is telling me to connect it to my iTunes. this happened after i tried downloading the 4.0 software. when i connect my ipod, i get the message 'windows needs to install driver software for your apple mobile device'.after clicking 'locate and install software'i am told i need the disc that came with my device? i didnt get a disc?! then it says that windows could not install the driver, please go to the device's manufacturer's website for help. PLEASE ANYONE?! thanks in advance

If it's frozen, try to reset the device. If it's not actually frozen, and is simply displaying the recovery screen, you need to have iTunes running when you plug it in. That should bring up a dialog recommending a restore.

MAJOR iPod/iTunes/Computer Help Needed

Ok heres the problem. I get a virus on my comp awhile back, so i have to System Recovery on my comp. Iv had viruses and done this system recovery to my comp many times. And every time i get it working after the system recovery my iTunes wont work, also meaning the iPod cant get hooked up and upload music, it gives me the whole "iTunes has encountered a problem and needs to close. sorry for the inconvenience" crap.
Iv had this problem many times before, and it usually takes me awhile of just doing random **** for it to work, but lately iv had diff. **** going on so i couldnt work on it, but i tried earlier today to fix it.
I always remembered downloading a new iTunes from Apple.com, and after doing some **** installing that and it working, just having to update/install the iPod.
Thing is i cant remember all i did to get the new iTunes to install. Right now i have tried deleting all the "corrupt" iTunes files & stuff, and installing the new iTunes, but no luck, still not working.
If anybody can help it would be great, if u need to ask me a question about it, hit me on a PM.
thanks alot for any help.

For your itunes folder 'You' are the owner.
It should read: 'Owner: YourLoginname'. If it's not, click on the little padlock symbol and change it to the name you use to log in.
You normaly don't have to change ownership at 'Group' (which at my computer says 'staff') and 'Others', but you can change it to 'Read & Write'.
Below 'Others' (just above the 'Comments:' pane) there should be a button 'Apply to enclosed items...'
Read this article about setting permissions in OS X 10.4:
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh669.html
A more technical article about troubleshooting permissions issues can be found here:
http://docs.info.apple.com/article.html?artnum=106712
Hope this helps
M

ITunes Match Help Needed

I recently bought a new Macbook pro and i have a windows computer that had itunes match on it, i connected my ipad and synced it to my macbook but now i cant get itunes match is there a way i can change my itunes match from my other itunes onto this one? Not just adding it as one of my 10 devices.

Try turning itunes match off or stopping it.
Update genius and then restart itunes match.
that normally helps with the step one freezing process.
store>turn itunes match off
store>update genuis(please allow genius to completely finish and you have to click the done button before moving on.)
store>turn itunes match on
Yes, you want to add the device.
Step one should proceed.

ITunes Basic Help Needed

Although I've had my iMac for a while I haven't used iTunes much.
Now I have a need for it and I can't get it to do what I want in several different areas.
I have a list of Audio files which I have created playlists for and then uploaded to my iPod through iTunes.
When you have a audio file in finder and then transfer it to iTunes, it changes its name and qualities etc...
So I went through the painful task of re-naming all my audio files in several of my playlists after they had been transferred to iTunes.
So now, I have all the audio files set up the way I want in iTunes under my iPod playlists.
The question is, how do I export this list, exactly with all its qualities and names etc.. to the Mac so that I can import them again for when I connect my other device (iPhone)?
When I select a playlist (under my iPod name) and then choose File >> Library, the Export Playlist feature is dimmed.
What can I do?
Thanks,
JH

Do you sync the iPhone and the iPod to the same iTunes library? If so, can't you just sync the same playlist to your iPhone (sorry I don't have an iPhone, so I could be misunderstanding something about how iPhones work compared to plain iPods)?
Patrick

ITunes + Quicktime help needed!

okay so Quicktime uses up a lot of space on my hard drive and I only have it because its required for iTunes (the only media player I use). My music library is like 30+ gb and since I am a college student with no money to purchase an external harddrive for my 40gb labtop, I am forced to uninstall every program I can (and I've used up all my options)..
SO my question is this: what is the bare minimum tools, software, (whatever), etc. that I need to have in order to satisfy the iTunes requirements? AND is there any way to uninstall the components that I don't need/use? (and I don't need anything video related at all because I obviously don't have space for them anyway)
Whoever can help, if you can help, or if it even CAN be helped, please do.. I'm desperate and I love my music/music library.

Petey G,
I had success in uploading iT6 andd QT7 after performing the following steps. Good luck ...
Hey troubled Podheads,
I was one of the legion with problems in downloading iTunes6 and QT7 for Windows until I tried something (I must say that I am not a pc wizard and I don't know the technical reasons for why the following worked, it just did! So if there are any pc geeks out there, be sure to chime in). Anyway, this is what I did. First uninstall QuickTime if you do have it on your pc. If not, just go to the next step:
Go to START, then RUN. Type in regedit and then click OK. Your REGISTRY EDITOR should open. You should see HKEYLOCALMACHINE in the scroll down menu on the left, with a small box to its left. Make sure that the inside of the box has a negative sign - this will open up the next set of subfolders. Next, make sure that the subfolder, SOFTWARE, has a negative sign in the small box to its left. Next, make sure that there is a negative sign in the box next to the subfolder entitled, Apple Computer, Inc. You'll see at least three subfolders: iPod, iTunes and QuickTime. Click once on the QuickTime folder until it is highlighted and then delete it. You will be asked if you want to delete QuickTime and its subfolders. Click ok and then close out the Registry Editor.
Next, download the stand alone QuickTime 7 at this link (you may have to cut and paste this link to open this website):
http://www.apple.com/quicktime/download/standalone.html
When you download the stand alone QT7, you may get a couple of error messages (I did), but if you repeatedly click ok (like I did), the QT7 player should load with no problems.
Again, I am no pc geek, but this worked for me and I have gained access to iTunes6 (with video capacity) and my complete library is intact. Nothing like trial and error!! Good luck -- I hope this works for all of you frustrated Podheads out there!

After updating to most recent version, everything not purchased through store has disappeared from my iTunes library, HELP NEEDED ASAP!!!

I purchased a new laptop in August, running Windows 8 and spent hours importing every CD we own (over 300) to my iTunes library in order to get rid of them and declutter a little. I have had to run iTunes in a compatibility mode set for an older version of Windows in order to sync our iPods, as it doesn't work with Windows 8. A pain but not a major problem.....however, this morning I have updated iTunes and everything that hasn't been purchased through the store has now vanished from my library. Can anyone help me find the rest of my music please?

You're welcome.
Take a look at the backup technique I mention for the future.
tt2

Volunteer in Uganda struggling for iTunes update, help needed!

I cannot connect my iphone 3GS to the macbook I have been issued with because the version of itunes on it is too old. When I attempt to update it I get a message saying that the server cannot be verified, I select the option to continue anyway only to then by told that the server cannot be contacted.
I am on a satelite uplink system in rural south western Uganda. There is almost no music on this macbook but I have authorised this macbook and I want to sync with it. Any advice?

I think you are stuck for a bit Norman. iTunes 11.1.1 and is not working with my 3GS which can not be updated to iOS 7. You can not get iTunes 11.0.5 as a download from Apple, and it worked fine with the 3GS.
You can use PhoneView from eccam or Senti to copy the music from the iPhone to your Mac, where you should be able to play then through iTunes then.
Either is a lot smaller than an iTunes update, so should help with the satelite link.

Improper syncing - help needed

When I switched to a new computer, the playlists and music that I had created went to a separate file on the computer. But the iPod does not sync to that file and I do not know how to transfer those files to the file that does sync with the iPod. There are two separate files in the iTunes folder on my computer - one has my whole music library, the other has music that happened to be on the iPod before the computer change. Can anyone help?

Actually, isn't the message that you are getting that the iPad hasn't been backed up for 3 weeks an iCloud message? I've never heard of the message about not having synced for 3 weeks. That doesn't solve the problem, I ask for clarity sake only.
Typically, resetting the iPad as we talked about will clear this message. I'm not sure what else to try if resetting doesn't work and with no access to a computer. I don't know what having acces to a computer and iTunes would do anyway, if the iPad is frozen with this message on the screen.
Are you sure that you waited long enough - until the Apple logo showed up on the screen - before you let go of the buttons? Have you tried it a few times?

IPhone + iTunes syncing help.

Okay, I have my iPhone, I want to put some podcasts on it.
For some reason I can't sync my podcasts without syncing my applications too, but I don't want to sync them.
My computer is low on memory as it is, so my half a GB of applications isn't going to help it.
When I try and uncheck the application syncing thing it tells me that it is going to take all 48 of my applications off my iphone if I want to sync my podcasts.
I DON'T WANT MY APPLICATIONS TO HAVE ANYTHING TO DO WITH MY COMPUTER.
I can't play them on my PC, so why do they need to be synced?
I am super frustrated, as you might be able to tell.
Please help.
<Edited by Moderator>

When you sync, the iphone will mirror whatever you have synced. If you uncheck it, it will be removed from the iphone.
You can choose manually manage music to drag and drop.
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
http://support.apple.com/kb/HT1535

Itunes/Syncing help needed

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