ITunes syncs iPhone, but can't access iPhone settings

Weird problem started a week or so ago and I can't get round it. I run iTunes, plug the iPhone in and it syncs fine. I click on my iPhone name under "Devices" in the view on the left, but the main panel of iTunes doesn't change, it stays on whatever was selected before (like Music, Apps whatever).
This is a major problem know, as I can't access the Summary (serial number, version, options, capacity etc), Info, Music, Photos, Podcasts or Video pages etc.
Help please.

Um, I don't know how to say this any other way than I have already, so I'll say it again with emphasis and hope I get the point across...
I click on my iPhone name under devices (iTunes source list), and the view (main iTunes window) *_doesn't change_*. It stays on whatever it was on. _*I can't see the tabs for the iPhone*_. I know how to use the tabs, but the iPhone tabs are not there - no Summary, Info, Music, Photos, Podcasts, Video... no tabs. Instead, it shows whatever was previously shown in that window, like my music library.
I don't know if I'm allowed to link to images or attach images, but I have a picture that shows what I'm talking about if it helps http://twitpic.com/1r7vl4. I've highlighted red box on left for selecting the iPhone as a source, and the red shaded area is *_what I don't see_*.
Perhaps it's also worth adding that I've been using my iPhone and iTunes for nearly a year, and as I said in the first post, this weird behaviour started happening not long ago. I do know how to use iTunes, I know what tabs are and that to switch tabs I select the tab , it's just not working as it should.
So, does anyone have any idea why this problem is happening, and how I might resolve it.
Thanks
James

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