Itunes tells me to erase and sync

Itunes is telling me to erase and sync to my current itunes library but everytime i try to click the erase and sync button it doesnt do anything.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software

Similar Messages

  • How do I keep my downloaded content on my iPhone 4 when connectng to iTunes? It says erase and sync. I want to keep what I have downloaded, and manually manage contend on iTunes. Can I do this without it saying erase and sync?

    How do I keep my downloaded content on my iPhone 4 when connectng to iTunes? It says erase and sync. I want to keep what I have downloaded, and manually manage contend on iTunes. Can I do this without it saying erase and sync?

    No backup? Never a good idea to not maintain a backup of your important data. If you do not have a backup, follow these instructions:
    By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you formatted your computer, your phone, will see your computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else:
    http://www.wideanglesoftware.com/touchcopy/index.php
    Once you've done that, do the following in the order specified:
    1. Disable auto sync when an ipod/iphone is connected under preferences in itunes(under the edit menu).
    2. Make sure you have one contact & one event in whatever supported applications you use for contact & calendar syncing. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
    3. Connect your phone, itunes running, do not sync at this point.
    4. Store>Authorize this computer.
    5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
    6. Right click in the device pane & select reset warnings.
    7. Right click again and select backup.
    8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
    9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
    That's as good as it gets without a backup of your itunes library and other important data..

  • TS4062 my old laptop died.  i want to sync with new one.  itunes says it will erase and sync onlnew.. i dont want to lose stuff from old computer. help?

    my old laptop died.  i want to sync with new one.  itunes says it will erase and sync onlnew.. i dont want to lose stuff from old computer. help?

    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

  • I have itunes on old dell desktop and older ipod, bot Macbook air...when i plugged ipod into air to try to put music library on the Air itunes, i got a erase and sync message....will this put my itunes library on my new air?  thank you in advance!

    I have an old dell desktop and an older ipod with my itunes library....the dell desktop is not functioning as well and have not been able to sync a newer ipod to the library .....i now have a newer Macbook air....i would like to put my library on my Air i tunes....when i attached the ipod to the air to try to sync the ipod library onto the air itunes i received a message that said i was synced with another library and that if i wanted to sync with this library i would need to "erase and sync" ....got spooked as i dont want to lose the library/ or the music....question ----will this procedure put my existing library (which is all on my older ipod) onto my Macbook air itunes?...any help would be greatly appreciated...thank you in advance...

    No, it will sync the ipod to the content of the MBA which presumably has nothing on it (= erasing content of iPod and replacing it with nothing).
    Ideally:
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    do not confuse moving your whole folder and library with moving just media files as in
    iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
    Quick answer if you let iTunes manage your music:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option key held down and guide it to the new location of the library.
    Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
    Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html
    if you absolutely must use the iPod:
    Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Commercial software utility for transferring songs from i-device to Mac - http://www.fadingred.com/senuti/
    http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store

  • Itunes keeps asking to erase and sync after already erased and synced

    I've erased and synced my iPhone 4 and iPad 1 both 3 times, iTunes is asking to do this everytime I want to add something new. When I'm done I'd have everything checked in the upper left hand corner in itunes that I always want to sync i.e. music, tv shows, or books, but when I reconnect a couple days later some will be unchecked then I have to erase and sync. Anybody know why this is happening.
    Specs
    MacBook Pro: Mid 2012
    OS X: 10.8.2
    iTunes 11.0.1

    I think you can mark this thread as "answered".
    I had the same problem after picking up a replacement 4Gb iPhone from the Apple store last night. When I returned home and plugged in the iPhone it downloaded the 2.0.2 update and applied it prior to the first or two painfully slow restores on my G4. When the iPhone came back to life after the Restore I had the same situation you described, apps and data restored but no music and only the "Set up new iphone" or restore from backup option when the iPhone appeared in iTunes. Thinking I had done something wrong I told it to Restore the from backup again. Two hours later, same results.
    So I was pleased to see your message on the discussion board and possible solution. I couldn't wait to get home from work to try it. Well, selecting "Set up as new" fixed it. My iPhone appeared as normal in iTunes and I'm syncing my music as I type.
    Thanks!

  • Windows 7 computer shut down and restarted - no memory of iTunes or other files. I want to sync my iPod 4th Gen. to the computer, but it offers erase-and-sync. Now what?

    In a nutshell, the family computer, a Compaq Desktop Windows 7, has been in our family since November 2010-ish. We moved last summer, and nothing happened to it. A couple of weeks ago, the desktop had a whole "recovery-restart-etc" dilemna and no it's like new - no memory of the past files. I had iTunes (7 or 9), for only me, the only iTouch 4th generation user in the house. Basically no other Apple products. Now that I want to fix the computer (restore old photos and applications, etc) as well as move my music to the desktop itself, iTunes tells me I must update my iOS 4....? (never updated the iOS thing) So I try to do so, and iTunes tells me I have to transfer my music files to the library. Fine. I try, and since the iTouch has a previous history with the previous iTunes library BEFORE the major shutdown, it tells me to erase and sync my data! I don't want to lose all my music and repay for it, and I may be smart, but I'm not at the Genius Bar, am I? So can somebody help me? Please? Thank you in advance.

    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - For other music yu will need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - If you have photos synced to the iPod you will need a pair program like TouchCopy or PhoneView. They also do music
    - The connect the iPod to the computer and make a backup by right clicking on the iPOd under Devices in iTunes and select Back Up
    - Restore the iPod from that backup. The will also update the iOS on the iPod.

  • Cannot manually manage music and videos without erasing and syncing first

    I have an iPhone 3G bought new from the Apple store using 2.1. Using iTunes 8.0 and checking the "Manually manage music and video" checkbox, iTunes prompts me to "Erase and Sync", no other option is available to me. It was the same when using version 7.7 as well.
    I'm not syncing to another computer, it's the same MacBook I've had for almost a year. How do I get the Library Persistent ID in iTunes to match the iPhone. I have the ID from the iTunes Music Library.xml file. I just need to know where the matching file for the iPhone is so I can make them match.
    The ID doesn't match because I had to rebuild my drive a month ago and my question to Apple (actually Steve) is why can't I sync the other way from the phone to the computer.
    Why does my library on the phone have to be wiped out. Who had the warped thought to come up with this genius idea.
    Message was edited by: ep1curus

    I cannot express how disappointing this was for me to find out.
    I want my music to be mobile, I don't want to have to copy it to every computer I want to listen to it on. I want to listen to it from the device, and be able to buy a new album at work or at home. This is a major disappointment for me, as every other device I have owned including my iPod Touch had this capability. I could authorize 5 machines and manually sync, and the music on that device could be played and managed on those authorized machines. For example, my wife has her own music collection, and I have mine, but we have a media center connected to our flat-screen in the living room, that we use for playing music when we are entertaining guests, and with our old iPods and iPod Touch devices, we could unplug one of our devices and plug the other persons in and listen to music from both our libraries without copying the music to that computer, as long as we authorized that machine for the both of us. Now with our iPhones there is no way to keep our seperate librarys and be able to play music on multiple computers in our house and at work, which we have always been able to do until our iPhones. The whole point of the iPhone for me was to be able to combine two devices and now because of the lack of this feature I still have to keep all our iPods around too... Dumb. I almost took our phones back because of this, and if apple doesn't fix it, I probably won't buy another. They should have at least mentioned this little fact before selling the devices to us. I know it's a different device, but it's similar enough that you expect it to work the same as the iPod and iPod Touch. It's not like I am wanting to be able to copy music from the device to multiple machines, it's exactly the opposite... I just want to be able to copy music to the device and listen to it at home and at work... why all apples other devices do this, and the iPhone doesn't is completely perplexing to me, and a serious oversight on there part. This pill would not be so hard to swallow if I had been warned about this prior to dropping almost a grand for iPhones for myself and my wife, expecting what I saw as a more advanced device to work at least as good as the other similar devices I own did.

  • Trouble erasing and syncing iphone to new computer?

    My laptop was completely reset a few weeks ago and i've only just re done my entire iTunes library ready to erase and sync. I have had lots of apple products before but the 5c is my first iPhone. Previously with the 'erase and sync' function (i've broken a lot of computers and had to reset my ipods so i am very familiar with erase and sync) i would rebuild my entire library to what it was before, so it completely erased everything on the device. I'm not sure how it works with an iPhone but this is what i was anticipating. I had completely done my iTunes library and even deleted photos and apps to ensure there was enough space. However no matter what i do on iTunes, despite it saying it has plenty of space and i am putting less music than i had on the iPhone previously, it keeps saying there is not enough space and i need an additional 2gb. Does this mean it's attempting to put music ontop of what music i already have? or is it simply just some kind of error? i've been losing my mind looking at all the community answers but there didn't seem to be any questions that helped me with my problem. I've spent the past two nights perfecting my iTunes library and i just want my phone back! All i basically want is for all my music on my library to replace what i already have, so i don't know what additional space it needs when i've wiped a lot of things off! Please help!

    Set up the sync relationship without syncing ANY music to it the first time. Just let it delete what's on the phone now. (same goes for photos). Once the sync relationship is set up, then go back and select what you want on the phone and re-sync.

  • I have this iPod Nano 6G. I try to erase and sync it. It told me that I have to restore it. My Nano displays a white screen and said that do not disconnect. I press ok in itunes and tells me error occurred 1439. What should i do? :(

    I have this iPod Nano 6G. I try to erase and sync it. It told me that I have to restore it. My Nano displays a white screen and said that do not disconnect. I press ok in itunes and tells me error occurred 1439. What should i do? :(

    Hello dreyc,
    The following article provides information and troubleshooting steps that can help resolve this error.
    iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/TS1372
    Cheers,
    Allen

  • I just bought a new computer, now itunes tells me I can only sync with one computer.  It only offers me the choice to erase and sync.  I do not want to erase my ipod, I just want my music on the new computer.  Can't I just transfer the songs from the ipod

    I just bought a new computer.  Itunes only offers me the option of erase and sync, as I can only have it sync'd with one computer.  I want to move my music to this computer from my ipod.  Is this possible, or do I have to go back to my cds and upload everything from there?  I just want to be able to move my music from my ipod to the new computer.

    You need to transfer your iTunes Library from the old computer to the new one - then you can carry on syncing as normal. You can't move non-purchased music from an iPod to iTunes using iTunes. For purchased music, choose iTunes > File > Transfer purchases...

  • Had to reinstall Lion.  Backed up music to external hard drive.  When I plug in iPod msg says it's synced w/another iTunes library.  Do i "erase and sync" and re-add music from the hard drive?

    Had to reinstall Lion.  Backed up my music to an external hard drive.  When I plug in my iPod a prompt msg says it's synced w/another iTunes library and asks if I want to "erase and sync" (to what is now an empty library) or "Transfer purchases".  Do i "erase and sync" and re-add music from the hard drive once that's done?

    You just need to tell iTunes where the library is located. If you want it back on your internal drive, copy the entite iTunes folder. Follow the instructions below.
    iTunes: How to move your music to a new computer (Mac or Windows):
      http://support.apple.com/kb/HT4527

  • HT1414 having bought a new MacBook, I wanted to Sync my iPhone4 to it, but it insists the only method to do so is to "Erase and Sync" or "Cancel" which leaves no option to just use iTunes on the new MacBook Pro - how annoying is that???

    I have had the iphone4 for 2 years now and I bought a new MacBook Pro, opened iTunes and it knew I already had other machines with iTunes sync'ed with it but it still insisted on offering one option or sync'ing with new MacBook - "Erase and Sync", which means deleting EVERYTHING on the iphone. What if I want my iPhone to dictate and get iTunes on the Macbook to match up with the iPhone??? Or at least get iTunes to relate to what my iTunes account obviously has on it and update that way. Come on Apple, as per usual, very pretty but not very practical!!!

    You can only sync everything with your one syncing computer/iTunes library. Yu can:
    - Make this your syncing computer by:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    - Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • How do I save songs from old version of iTunes that I have on my iPod, as new verson is asking me to erase and sync before I can do ANYTHNG, and I don't want to lose my music!

    Hi everyone,
    Can anyone help?! Pleeeeease
    I have recently bought a new computer (new operating system Windows 7) and downloaded the new iTunes. When I tried to add a new song to my iPod shuffle, it said I had to ERASE and SYNC my iPod to the 'new' iTunes, and there seems to be no way around it. I DON'T repeat DON'T want to lose all my music on my iPod, as I no longer have that music/my old laptop with music on, and there are so many songs on it that it would take like forever to re-download EVRYTHING.
    I tried saving playlist on in iTunes, but it only saves it as a Read only file, there are no MP3's in there.
    I'm tearing my hair out over this!
    Any ideas?
    Thanks,
    Kitty

    How you delete content from your iPod depends on how it is set up to sync with your iTunes library whether that be automatically or manually.
    If it's automatically, you must reconfigure your settings so that the album you wish to remove is no longer configured to sync to your iPod.  For example, if the Sync only checked songs and videos option is enabled from under the iPod's Summary tab, make sure all the tracks for this album do NOT have a tick mark next to them in your iPod.  Then resync your iPod with iTunes.
    Otherwise, if you manually manage your iPod's contents, you must manually remove content from it.  You can do this by plugging your iPod in and clicking the small black triangle next to your iPod from under the Devices section in the left hand pane of iTunes.  This will open up a submenu of content, so go ahead and click on Music. Locate the track or tracks you wish to delete. Highlight them and hit the Delete key or choose Edit -> Delete.
    B-rock

  • Hard drive crashed on my MacBook pro and had to replace drive and logic board.  When I connect my iPhone and try to sync I get a dialog box stating iPhone is synced with another iTunes library, erase and sync?  How do I sync with iTunes without erasing?

    Hard drive crashed and had to replace drive and logic board on my MacBook pro.  After Install tried to sync with my iPhone and a dialog box pops up stating "this iPhone synced with another iTunes library, erase and sync?".  I checked the manually manage music and videos box because I don't want all my wife's pics and music on my iPhone.  How do I Sync without erasing what I have on my iPhone???

    columbus new boy wrote:
    How crap is that?
    It's not crap at all.
    It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
    There has to be a solution.
    Why not simply make a playlist with the songs you want on the iPhone?
    and maintain a current backup of your computer.

  • I shop for for apps on my ipod touch and when i plug my ipod into itunes and it says erase and sync what does that mean?

    hello all,
    i normally shop on my ipod touch (because frankly i cant be bothered to plug it into itunes then shop! ) to shop for apps and song and etc. and because i have a wall charger in my room theres pratically no need to go the computer! so sometimes when im on the computer i want to use my ipod touch as well so i charge it on the pc.
    well to cut the story short everytime i want to shop on itunes it comes up with this note that says "your ipod is synced with a different pc etc" then it comes up with erase and sync? so my question is what does syn mean? because im worried if i choose ok it would get rid of all my apps
    - someone help me!

    - It means what it says.  Your iPod is synced with a different iTunes library.  To transfer purchases to this computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - If you want to make this computer your syncing computer see ths previous discussion:
    https://discussions.apple.com/thread/3362492?tstart=0

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