ITunes Temporarily Unavailable

I am helping my mom make an iTunes account but everytime we try and login it comes up with a iTunes is Temporarily unavalible. I have a Windows 8 and have tried uninstalling and reinstalling iTunes, up dating my computer and reseting cache but none of it has worked. I can login to my account with no problem. Any ideas?

Hi Anabelle33,
Welcome to the Support Communities!
The article below may be able to help you with this issue. You may need to remove more than just the iTunes software. Click on the link to see more details and screenshots.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
The following article will show you how to review your iTunes Store account and update your billing information. You may be asked to enter your credit card expiration date and security code -- be sure to click Done after doing so.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Once you have confirmed your account is set up correctly, try accessing the iTunes Store again. This article will help with connectivity issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Hope this helps ...
- Judy

Similar Messages

ITunes temporarily unavailable when I try to purchase a song or log out.

On both my macbook and my iPhone, I am unable to purchase and download a song. I originally tried to open the iTunes store on my phone but it was crashing. When I resolved the issue, it would allow me purchase the song, and it would appear in my downloads, then instantly disappear, without downloading. When I tried purchasing the song on my Macbook, it started saying "iTunes temporarily unavailable". I've reset my macbook and my iPhone multiple times, and even updated iTunes, and have tried logging out, but then I received the same error message "iTunes is temporarily unavailable".

See if the issue resolves itself in a few days. Or have you already waited a few days?

TS1717 why is itunes temporarily unavailable?

I just got a new laptop and have just downloaded iTunes, but it won't let me login because it says that itunes is unavailable. Its been hours! What's going on?

Hi shea49,
If you are having issues accessing the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
- Brenden

Itunes "temporarily unavailable - try later" message

Just downloaded the latest itune on my pc (Windows 7 Professional), went to buy my first film and keep getting the message "temporarily unavilable, try later" - I tried updating my account information (name, number, etc.) as suggested, but this hasn't worked....checked cache and it is empty....what else can I try?

Hello there, DustDawg
The following Knwoledge Base article provides some great steps for troubleshooting issues wth connecting to ITunes:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Mac itunes temporarily unavailable

This helped
Mac OS X (Lion 10.7):
It is recommended you use iTunes from an administrator account. To become an administrator account, from the Apple () menu, choose System Preferences.
In System Preferences, click Accounts.
You may need to unlock the lock in the bottom-left corner of the window to make changes. If you can unlock the lock, you are already an admin user.
Under the account you are using, it may say "Standard." Enable the option to "Allow user to administer this computer" to make the user an admin account user.
From the Apple () menu, choose Log Out.
Log back in and return to using iTunes. Test to see if the issue is resolved.

Hello cdballer,
Thank you for providing the details of the issue you are experiencing when trying to authorize your wife's Apple ID in iTunes on your Mac. I recommend these articles for issues with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes temporarily unavailable- this happening to anyone else?

hi
i haven't been able to connect to the itunes store for more than a day. I've disabled my internet security and i can't think of anything else that could be stopping it, unlss it's something to do with unplugging the modem for a few weeks, but then the internet's working fine. just wondering if anyone else is having the same problem!
compaq nx9010 Windows XP

I've had exactly the same problem since tuesday this week. Internet is working fine. The music store was working fine around 10am this morning but I've just tried again and it can't connect.

I can't seem to download anything on my iTunes when I use Check for available downloads. I have preorders that I can't download cos it just says 'iTunes store temporarily unavailable' even tho when I actually go on iTunes itself it work fine..

I've been in contact with Apple support team regarding this issue. I have about 9 items available for download(preorders mostly) but it's not listed under download. When I click on Check for available download, a message with 'iTunes temporarily unavailable' appears but when I go to the iTunes store itself, its working just fine. I've already been charged twice for the same movie which Apple have kindly refunded me for one of them but I still haven't managed to download that movie yet. Apple says its a problem with my computer and given me all sort of ways to rectify the issue and still no hope. Everything else seems to work just fine including the actual iTunes store, wifi syncing and cable syncing etc. Can somebody help me with this if you know how to solve this problem or if you've had the same issue now or before?
I am using the latest Software updates on my iTunes and these 9 items were purchased whilst on this new updates

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

HT1386 My Itunes on my laptop will no longer sync any podcasts or audiobooks to my mini Ipad, and my Ipod as well. After I sync and try to play a podcast on both I get the following podcast is temporarily unavailable! I can downld on ipad and it works,

My Itunes on my laptop will no longer sync any podcasts or audiobooks to my mini Ipad, and my Ipod as well. After I sync and try to play a podcast on both I get the following podcast is temporarily unavailable! I can downld on ipad and it works, I just did a disagnostics check, and I get there error Secure Link to Itunes has failed? *** over >? anyone thank you

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.

I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me.

TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.

ITunes 10.5.3: "Your credit balance is temporarily unavailable"

Hello,
Yust tried to buy a song with my iTunes store credit but I get folowing error: "Your credit balance is temporarily unavailable". Somebody else facing the same issues? I also restarted iTunes but no change.
Regards,
Niels

Same thing here, my iTunes balance is gone, I cant change any payment info as it says they experiance server problems. Also express lane is down, so cant get ANY help from apple!!! Few weeks earlier they have blocked my apple id so i had to write to them to get it re-enabled, which took few days! I have spent thousands of £ on itunes within these last couple of years and it seems they getting worse by a day... Fix your $hit APPLE!!!

HT201210 When I try to update my iphone to the latest iphone software on my MacBook in itunes a message displays "This iphone cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable.

Hi guys, When I try to update my iphone4s to the latest software on itunes via my MacBook a message displays a message: 'This iPhone "Seans iphone" cannot be updated at this time because the iphone software update server could not be contacted or is temporarily unavailable'. This has happened a few time s now. I have look through the FAQ's but no luck. Can someon help? Cheers

Try posting to the correct forum.
This is the iPhone for the Enterprise forum... there is nothing about the issue that appears to apply to using an iPhone in an Enterprise (corporate) environment.
Try posting to the iTunes for the Mac forum.

"Cannot connect to iTunes Store" & "iTunes store temporarily unavailable"

PROBLEM:
Our iPhones, iPad, and iPod Touches all give us "Cannot connect to iTunes Store" message when we try to purchase an App or update Apps using Apple's "App Store" App. When using iTunes on our MAC desktop, which is used to sync all our devices, I'd select "Check for available downloads" from the Store Menu and would recieve the error message "Unable to check for available downloads. The iTunes store is temporarily unavailable. Please check back later." All our devices and software were up to date. We had not upgraded to iCloud yet, allthough I don't think that matters.
Note:
- We were able to purchase songs on iTunes and access our iTunes account so we had access to iTunes Store, despite the misleading error messages. We just couldn't get the Apps to download or update.
- This happened whether I was on my iPhone using our password protected WiFi, the non-password protected WiFi at the local Apple Store, as well as when I turned WiFi off and used 3G.
I spent hours trying every solution offered on these discussion boards as well as an on non-Apple sites to no avail. I went to the local Apple store and after an hour and a half wait had someone at the Genius Bar check it out and say he couldn't fix it. I emailed Apple Help on this website and received a boilerplate reply pointing to 2 KBs that I'd already tried (support.apple.com/kb/TS1368) and (support.apple.com/kb/TS1398). When I replied I tried all that, and still needed help they pointed me to Apple Care. My husband called Apple Care who wouldn't talk to us because supposedly you can only purchase it during a window of time after buying your new device. Our iPad is the youngest at only 4 months old, so I don't know how that can be. Maybe he didn't want to pay for it just yet. I was ready to chuck these into the trash until my husband figured it out.
So... if you're experiencing the same error messages, here was our fix. In hindsight it's so simple I can't believe it.
SOLUTION:
Went to the MAC desktop that we use to sync and update all our devices. In iTunes in the left hand column under "Store" click Download. The app at the top of the queue was "stuck" (similar to a printer that won't print because of a problem with the first job in the queue). Click the first App in the queue to get it downloading. That's it!
Once they all chug through then you can start updating apps on your devices using the App Store app. Relief!
I hope this helps someone because it was a frustrating experience!

I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue.

SOLUTION - iTunes Store is temporarily unavailable. Please try again later.

I have had this problem three times in the past few months. I think I've found a solution. (I just posted this solution on a question in the iTunes for Windows forum, but I think there needs to be a thread here for users with an Apple TV.)
The first time I spent over a week emailing back and forth to Apple Support with no fix. Nothing they tried seemed to work. They tried to tell me it was my Mac or my Apple TV, but I was always able to purchase and download iPhone Apps, songs, and podcasts. The trouble was when I tried to download App updates and TV show Season Passes purchased on my Apple TV. Once the problem started, I would always get the "The iTunes Store is temporarily unavailable. Please try again later" error. The Apple TV would give a similar error message.
I knew I had a few iPhone App updates available, but I couldn't download them in iTunes. I made sure all of the Apps with available updates were installed on my iPhone, then downloaded the updates through the App Store app on the phone. This cleared the download queue of any App updates. At this point all I had was TV shows. Within 24 hours the Apple TV was able to begin downloading the episodes.
The first time I tried this I couldn't be sure that my solution was the actual fix, since there was almost a day between what I did and when the Apple TV began to download TV shows. But, I have since had the same exact trouble two more times and each time I have used this method with successful results.
So, here's the steps to follow:
1. Sync your iPhone or iPod touch and make sure all apps with available updates are on the phone/touch. Using iTunes, you may have to install apps that are not currently on the device (but are in your iTunes Applications list).
2. Using the App Store app on the phone/touch, download and install all updates. Restart the device and sync again to iTunes. This will tell iTunes to stop looking for the app updates in the iTunes Store.
3. Hopefully, within 24 hours your downloads will resume normally.
As I said, this has worked for me every time, but it doesn't work immediately. Give it a day and you should see results. I noticed this problem again just this morning, so I tried these steps during my lunch break and now, six hours later, my Apple TV just downloaded the latest episodes of Top Gear, ATHF, and Breaking Bad.
Good luck!

There are a lot of similar posts from other people reporting the same problem, Apple need to fix something on their end : https://www.apple.com/support/systemstatus/

ITunes Temporarily Unavailable

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