ITunes thinks I'm not connected to internet. No internet radio, updates
I've used iTunes to listen to Wisconsin Public Radio for years. It recently quit working (on the iMac) but still works on the iTunes on the PC. If I got to "internet radio" list, it says I'm not connected to internet, check connections, etc.
Even if I try the iTunes "check for updates" it gives me the "not connected to internet, check connections" error. This has been going on for weeks. My internet connection works fine.
Am I the only person having this problem?
I've written to Apple about this major bug in iTunes several times, but they don't seem to be interested in fixing it or following up. Weeks after this started to happen, I'm still stuck launching itunes on a PC instead of my iMac.
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Itunes and safari will not connect after installing the last update, but mozilla and internet explorer does.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Itunes thinks i'm not connected to the internet.
I keep trying to update to 1.2, but every time i try, it says i'm not connected to the internet. Itunes Store works fine, and I have a cable modem. I've tried turning off my firewall, re-installing.
These are the results of the itunes network diagnostic tool:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
INTELR AWRDACPI
iTunes 7.0.0.70
Current user is an administrator.
Network Adapter Information
Adapter Name: {FCB4ABD9-199C-4B2B-8A4F-64E1C82A4BB4}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.2.45
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Tue Sep 19 23:42:41 2006
Lease Expires: Mon Jan 18 18:14:07 2038
DNS Servers: 192.168.2.1
Network Connection Information
Active Connection: (none)
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Any help would be great.
THanks,
Z.Hi, I have found this answer in a post and it has just worked for me.
Here is the solution:
1) Open Internet Explorer.
2) Go to Tools->Internet Options.
3) Go the the Connections tab.
4) Click on Lan Settings.
5) Check the box that says "Automatically detect settings."
6) Apply/OK out and close IE.
7) Go back to iTunes and try it again. You may have to restart the program. -
Secure link to itunes store failed, (computer not connected to internet tried uninstalling everything to do with itunes,no joy also errror code E0000225 appearing. Have turned off windows firewall and also my Bullguarg security settings.Can anybody out there please help me thanks.
Hi,
You could be right that the response to clicking on help is a symptom of an entirely separate issue, but nevertheless the secure link to itunes is definitely failed, and I am unable to log into Itunes on either PC.
I also noticed that even if I click on the link to create a whole new Apple ID, I cannot do that either, presumably because the secure link is not working.
After I noticed that there were weird things happening this morning, I did change my Apple ID password in the hope that this might resolve it, but it seemed to make it worse. Now, all of my apple devices keep constantly prompting me for the apple ID password, and randomly either accepting it, or telling me it is wrong. I know the password is correct because I can log onto the apple Manage My Apple ID screens in a web browser with it.
I was starting to think that this is an ISP issue (BT Broadband), but I have not seen anyone else posting with the same issue. Does Apple use a different security protocol to everyone else? I'm asking because all other secure services seem to be working fine, but anything related to apple that requires a secure connection or authentication is having issues.
I have also seen reference to making sure that Itunes is listed as an allowed program in Windows Firewall. I cannot seem to do this because it says that my Windows firewall is being managed by McCafee. I have checked the settings in McCafee, and it appears to me that Itunes, Bonjour, and many other apple programs have been granted "Full" access. As said before in any case I have tried temporarily disabling the firewall and even this did not solve the problem. -
Illustrator CS6 help thinks it's not connected to the internet
This problem just cropped up for me today after using illustrator online and offline for the last year. The app suddenly thinks it's not connected to the internet when we are. I get the error message: "To access online help or to download help contents, you need to be connected to the internet." I haven't been able to find any fixes. Has anyone had this problem and found a solution. Thank you.
Let's start with some troubleshooting an arrow down this issue.
OS X Mountain Lion: Create a new user account
http://support.apple.com/kb/PH11468
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651
Can you access any of them through a test account? -
I can not update my phone because itunes says i am not connected to the internet, but i am connected
I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.
Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !! -
I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???
If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490
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I downloaded 10.5 and Itunes says I'm not connected to the internet. I am connected and the diagnostics inside Itunes even says I'm connected.
That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.
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iPhoto Menu -> Preferences -> Advanced: Look Up Places -> Automatically
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ITunes says I'm not connected to the internet when clearly I am...
I have re-authorised, re-started, re-installed...iTunes says I'm not connected even when I have the home page open. I don't know why it can't connect to server. I'm trying to restore an iPod touch. I can connect and back up my iPhone buut not the iPod. ***?
I wonder if this is a variation of the problem discussed in this article:
http://docs.info.apple.com/article.html?artnum=304468
If that isn't it, try breiefly diabling your firewall to see if that allows connection. If it does, you need to look at the configuration of your firewall. -
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That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.
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Hi there PompasJr,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera isn't functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
-Griff W. -
following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?
Also mail not loading. The error report suggests that I look for updates from the app store?http://www.apple.com/support/mac/app-store/contact/
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My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS -
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Try rebooting the router. Just remove the power for a few seconds. No settings are lost.
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