ITunes thinks movies are still on iPad

I recently moved from iPad 2 to the new iPad. On my old iPad, I had 2 movies synced to it when I did my final backup. When I restored the new iPad from cloud backup, it restored everything except the 2 movies, but still thinks they are on the iPad. In iTunes, no matter how many times I check and uncheck the two movies, they automatically check and show the space used, but does not copy the moves to the new iPad. I even tried deleting the moves from iTunes and re-downloading them, tried marking them unwatched and syncing unwatched movies, made sure the movies were checked in all lists, etc. Yet no matter what I do, I cannot get the moves to re-copy to the new iPad. I even tried clearing the iTunes Store cache.
Anyone else have this issue? Any other suggestions I could try (short of restoring as a new iPad and putting everything back on)?
Thanks...RK

See if any of the following fix it :
- close the iTunes store app via the multitasking bar and see if you can redownload the film when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
- a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
- turn Settings > iTunes & App Store > Videos (under 'show all') 'on' and see if the film then shows in the Videos app with the cloud icon for downloading.

Similar Messages

Songs on ipod randomly disappear but itunes thinks they are still there on ipod

my ipod recently randomly deleted all my songs on my ipod except for an ep i bought directly from my ipod. I had not synced it in a while so that has nothing to do with it. when i did sync it to try and retrieve all my songs, my itunes still acts as though nothing happened and all my songs are there. i tried turning off and on my ipod and no one seems to have had this happen to them so i dont know what to do. all my apps work and none of my photos got wiped though.

Does your iPod touch show the shows as still there if you check Settings > General > About? Does that match the number of songs synced from iTunes?
You can always search Spotlight on the iPod too, to see if its still on there somewhere.
If you think there is a problem with the software on the iPod touch, try restoring it.

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

When I updated my MAC I lost all my movies from iTunes. They are still on my hard drive but will not reappear after I reset my preference in advance section. How do I fix it?

If they are still on your Mac's drive then you should be able to add them back into iTunes via File > Add To Library

I made a movie in iMovie then deleted the clips in it. I have reimported the clips in an event with the same name as previously and some clips in the movie are still saying source slip missing even though they are there. What can I do?

I made a movie in iMovie then deleted the clips in it. I have reimported the clips in an event with the same name as previously and some clips in the movie are still saying source slip missing even though they are there. Some clips are fine in the movie, but most are just black and when I hover over them, it says source clip missing. How to I fix this? Thank You

I did that too, then I did a migration assistant to a new Mac and ALL of my movies have Source Clip Missing now, even though the original clips are still in the iPhoto Videos. I can stand to re edit one or two projects, but not ALL.

HT4914 My pc has crashed and lost a considerable amount of music and videos from iTunes the files are still in iTunes but are empty, will iTunes Match restore my content over the cloud?

My pc has crashed and lost a considerable amount of music and videos from iTunes the files are still in iTunes but are empty, will iTunes Match restore my content over the cloud?

Hm ... I guess I can't edit the post above. Anyway, I seem to have solved it by ...
Quitting iTunes.
Going into Home / Music / iTunes, and renaming the file "iTunes Library.itl" to "iTunes Library (corrupt).itl".
Entering Time Machine, and restoring the "iTunes Library.itl" file from a few days ago. I went back two days, which seemed far enough back to be "before" the problem but not far enough back to have trouble with recent acquisitions.
Re-opening iTunes - and everything seemed to be back in order.
So that's fine for now. We'll see if the solution is stable.
Very, very tentative assignment of blame: I believe iTunes crashed earlier today after I'd synced photos from my iPhone to iPhoto, and then iTunes crashed while iPhoto was closing (and taking its sweet time doing so). If that was indeed the case, that's at least the second time in the past couple of months that trying to sync iPhone photos to iPhoto has caused me significant problems. (The last time led to 80% of my iPhone suddenly being occupied by "Other", and a full restore of the darn thing.)

Each time I connect my iPad to computer, the pop up screen on the computer will show another name not my iPad name. The name shown on iTunes in device are is my iPad name. How would I rename it? Please help!

Each time I connect my iPad to computer, the pop up screen on the computer will show another name not my iPad name. The name shown on iTunes in device are is my iPad name. How would I rename it? Please help!

Gotcha, sorry, I'm guessing you are referring to Windows Autoplay. This should do it:
Type regedit into your search bar and bring up Registry editor. Go to the the very top with My Computer. Now go to Edit and Find. Type in the whole offending name that is bugging you, i.e. Soandso's iPhone and hit find. After it searches your registry and finds the first name select it and Edit the Name. I copy/pasted it for all the next steps. After you have found the first name don't stop there. Use F3 to find next Name in registry and So on and so fourth until you have replaced every offending name in your whole registry with the Name you want to show up i.e. Tom's iPhone or whatever? Repeat all of these steps if you have more than one name showing up in your devices? Worked 100% for me. Close regedit and reboot (very important for changes.) Plug your iPhone back in and enjoy all your names back to normal.

Apple TV - Lost movies on Itunes -But they are still on Applet TV.

I have a 500g Iomega USB 2.0 external HD with all my media on it and it died on me. Luckily I had about 80% of my media backed up. I noticed however, that all my recent purchases (that are missing on iTunes) are still on my Applet TV. The only thing is, is that I can't figure out how to transfer the movies from my Apple TV back to my iTunes?
Any suggestions?

Welcome to the  Discussion Forums
I'm afraid you can't without opening up the tv. The tv is not a back up storage device.

I have deleted music from itunes but they are still in my computers 'iTunes' file - how do I sync my new library to my computer's saved version?

So I have gone back to my 8GB nano and needed to downsize my library so that the songs fit on.
I went through deleting songs and made sure that I clicked 'send to recycle bin' instead of save file.
Library looks great.
Go to 'My Music' and 'iTunes' and all the flipping songs are still there!
Tried empyting recycle bin, restarting computer, read lots of comments/forums on this problem but have not yet found a way to sync my new library with my computers stored library.
Please help?

Thank you for your reply, what I am trying to achieve is for my newly edited iTunes Library to be what is also stored on my computers hard drive - currently all the deleted songs are stored too (even though I clicked for them to be deleted from my computer).
I appreciate that I could have just created a smaller playlist but I actually wanted to get rid of music I don't listen to anymore.
So at the moment I have an iTunes library that I want to back up on my external hard drive - but if I go to my music>iTunes music to transfer to external hard drive it has all my deleted songs too, which I no longer want.
Any help for that matter?

After moving itunes library paths are still set to old drive

I have moved my itunes library from my hard drive to a network connected NAS drive. The problem I'm finding is that itunes now can't find the songs in the library as they still show (when looking at 'Get info') the path to the old location).
I have done the following:
1 copied all song files in the 'itunes music' folder as well as the files in the folder above (including 'itunes library.itl' and 'itunes library.xml') to the new location
2 Checked the boxes in Edit > Preferences > Advanced that read 'Keep iTunes Media Folder Organized' and 'Copy Files to ITunes Media folder when adding to library'.
3 Changed the iTunes Media Folder location to the new location (the same folder as the 'itunes library.itl' file is held.
4 Re-started iTunes while holding the shift button so that I can 'choose' the library, then browsed to the new location and selected the 'itunes library.itl' file in the new location.
None of this has any effect. This is what I've noticed:
a - The individual files cannot be found and when I right click and choose 'get info' it shows that the path is still set to the old location
b - The 'itunes library.xml' file still shows links to the old path for each of the individual songs.
c - I can manually 'point' the songs individually to the new location so that they can be found - although this is not an option for the whole library which is several thousand. I do this when I get the error message 'The song 'xxxx' cound not be used because the original file could not be found. Would you like to locate it?'.
d - I import a new CD or buy a new song from iTunes, the songs are correctly located on the new drive and play with no problems.
Can anyone tell me if I've missed a step? If I was to guess, I'd say that the 'itunes library.itl' still has all the old paths for the individual songs, but I don't know how to get iTunes to re-create or update that file and can't edit it myself.
Regards, Steve.

Thanks for that R. I'd seen a few of those posts but none of them seemed to match my query exactly.
However, I seem to have found a solution to my own problem. Whether it will help with yours I don't know (looks like you're a Mac user) but here's what I've found:
* The basic problem was with the file itunes music.itl' which was still pointing iTunes to the old location of the music files. I don't know why it didn't update this file when all the 'consolidating files' was done but there you go. This is not in a format editable by ordinary mortals, but you can re-create it if it gets corrupted by editing another file called 'itunes music.xml', which is in an editable format.
* It seems the .xml file basically contains all the .itl file information and is used essentially as a backup (my guess, don't know if it's correct). So deleting the .itl file and then re-creating it by telling the system to import the information from the .xml file is the thing to do. Here's how I did it:
* Go to the new drive and path where you've copied your itunes library to. I copied both the two files above first just in case to my desktop (doesn't really matter where). They're in the 'Music' folder above the folder where all your music files are kept (music files are kept in 'iTunes Music' in my setup).
* Edit the 'itunes music.xml' file. You'll need a good text editor with search and replace functions to do this as you'll have to do the same number of replacements as you have song files - in my case a number of thousand. Even better than a standard text editor would be an XML editor as that will make the text file easier to read (I used Dreamweaver just because I already have it on my system).
* If you look through your xml file you'll see all your songs listed with lots of other information such as track id. At the end you'll see a line that says something like:
<key>Location</key><string>file://localhost//EDNET01/Users/Steve/My%20Documents/My%20Music/iTunes/iTunes%20 Music/Bob%20Dylan/Modern%20Times/01%20Thunder%20On%20the%20Mountain.m4p</string>
If you're in the same position as me you'll notice that the path name is wrong (it's still showing the old path and drive). So the job is basically to edit and replace each of the paths to show the new drive and path.
*To do this with a single search and replace you don't need to change the album and file name, nor should you need to change the folder containing all the song files. This is the search and replace change I made then:
Search (all instances, hopefully if your text editor will allow it):
//localhost//EDNET01/Users/Steve/My%20Documents/My%20Music/iTunes/
Replace with:
//localhost/X:/FamilyMusic/
which is the drive and path where I've moved my itunes music to. The song folders are in the folder below that called 'itunes music'.
* Once you've saved this file (and having a backup copy of the old .itl and .xml files saved somewhere just in case) delete the two old files from the new folder where you've copied your music
* Open iTunes. Go to File > Library > Import playlist.
* Navigate to your newly edited version of 'itunes music.xml'. Select it and you should find that itunes begins rebuilding your library with the new paths and creates a new 'itunes music.itl' file in the process.
Once that's done you should have your music, podcasts and playlists back.
** Disclaimer ** I'm no iTunes expert so I don't know if this is the 'proper' way to do things. If it doesn't work you should be ok to replace the copied files back into your music folder and no damage done, but in any event I'm not responsible for any problems. Make sure you've got backups is my advice!

IPhone thinks headphones are still in

after the first time i worked out after the update, i unplugged my headphones and the phone wouldn't have sound and i kept messing with it and it thinks my headphones r still in! i toggled some switches, changed some settings back and forth and it worked. then it started doing it again...very annoying and sometimes the text sound won't finish all the way. sometimes it'll stop playing my ipod for no reason?

You need to plug and unplug your headphones about 8 times....to see if that fixes the issue. I have heard of that happening to others....where the iPhone still thinks the headphones are still in and this fixes it for them.
Message was edited by: BlingMe

I've deleted podcasts from my iTunes, but they are still on my iPod

I wanted to delete podcasts from my iPod, so I unchecked the box while I was syncing. The podcasts were still on my iPod, so I deleted them from my iTunes completely. They are still on my iPod, and I can't figure out how to delete them. Help, please!!

Hello there,
And welcome to Apple Discussions!
How you delete content from your iPod depends on whether you have it set up to sync manually or automatically with your iTunes library.
Either way, I would check out this Apple support document for help on how to delete content from your iPod. [Adding and Deleting Songs and playlists from your iPod|http://support.apple.com/kb/HT1855]
If still no luck, you can always opt to restore the iPod. This will delete all the content from your iPod and set it back to its original default settings.
[Restoring iPod to factory settings|http://support.apple.com/kb/HT1339]
B-rock

ITunes thinks tracks are empty when they are not

Hi--
My problem is that when I try to burn imported (original) tracks to disk from iTunes, iTunes says "tracks are empty." iTunes recognizes and plays the tracks; can import them; but seems unable to recognize them when asked to burn to CD.
Any advice??
thanks--

Yes, they are in a playlist--and they play back. I think the files were SDII or WAVs originally off Pro Tools.
Thanks!

New here! Importing two CD sets? iTunes thinks they are separate albums.

Hi! I'm new here, and I can't find this topic. Sorry if it's already been asked:
I have many CD sets with two or more discs. Itunes thinks that each disk is a different album, and iTunes not only puts them in different folders, but often with different album covers.
So, how do I merge these CDs into one "album" with the right cover art and all the songs of the albums.
Thank you!
X
Message was edited by: X-Evolutionist

You'll have to edit the tags yourself:
http://docs.info.apple.com/article.html?artnum=305350
http://docs.info.apple.com/article.html?artnum=304389
http://docs.info.apple.com/article.html?path=iTunesWin/7.3/en/704win.html

Bought my iPad in the states, moved to Thailand for a year and now back in states. iTunes thinks I'm still in Thailand when I try to download a movie using Netflix. Any advice how to fix?

When I click on the "Get Netflix App" button, iTunes opens with the following error message, "Your request could not be completed. The item you've requested is not currently available in the Thai store." Would like iTunes to recognize I'm in the states, not Thailand.

Try this:
1. App Store>Featured>Apple ID (at bottom of page)
2. Tap on Apple ID>View Apple ID
4. Enter your password
5. Country/Region>Change Country or Region

I recently deleted two albums off of my iphone via itunes but, they are still showing up on my phone, they are not albums that i have purchased through itunes, can someone help me figure out how to delete them please?

I recently deleted two albums off of my phone using itunes, but when i went back onto my phone, they were still there and playable. they are not songs that I have purchased via itunes so can someone please help me figure out what is wrong so that i can fix the problem

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

ITunes thinks movies are still on iPad

Similar Messages

Maybe you are looking for