ITunes to Outlook Sync has odd isssues

Almost too odd to explain, but...
Iphone 5, Ipad Mini, Windows 7 64 bit with Outlook 2003. Everything synced like clockwork until 5/19. That day there was an update I installed from Itunes 11.02 to 11.03 and a few Windows updates. Playlists and apps were syncing, but noting on contacts.
I tried dozens of online suggestions such as moving a few dll's to system 32, checking the outlook com plugion was enabled, reinstalling Itunes. I even rolled back to 11.02. Nothing made a change. Perhaps I was even getting more out of sync on contacts.
Somehow, something got contacts syncing starting to work again. I got everything cleaned up, even updated to 11.04. And then set off to test to be sure everything was now working as expected.
I can edit, create new, delete contacts -  but not everywhere!!! Everything you might expect works except:
1. If I create a new contact on the iPhone, it will not show up in Outlook and,
2. If I delete a contact in Outlook, it will never be removed from the iPhone!!
Now, I can do the reverse. Delete a contact on the iPhone and on next sync it disappears from Outlook. Create a contact in Outlook, and next synce there it is on the iPhone. Edit anything anywhere and the change is reflected in the other place.
Any idea what this could possibly be and how to get it working?
Would appreciate the help.
~Bob

All solved, odd as it is.
To create a contact on the iPhone that syncs with Outlook, MUST have eiother email address or phone number.
To delete a contact from Outlook on the iPhone, MUST delete from Contacts, not Address Book.
It now all works. But I swear it did not used to be this way.
~Bob

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