ITunes Told Me to Contact iTunes Support to Finish my Transaction
I went to download a song and it told me that my credit card zip code did not match my bank records, so I checked it and it does, then it told me it was invalid credit card information and I was holding the card and checked all the numbers, which were also correct and then it told me to contact iTunes Store support to complete the transaction. Please help...
Hi,
Login to your iTunes account. Now from the iTunes menu bar click Store / View My Account.
Click: Edit Payment Information. *Make sure the Security Code for your credit card is available*. At the bottom of that window click: *Reset all warnings for buying and downloading.*
Empty the cache also. From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: *Reset cache.*
Restart your computer and try again.
Carolyn
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Good Day,
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Dear,
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Card working fine on all other ecommerce websites.
But whenever I use the same card in my App Store to buy some app, it told me to contact iTunes support to complete this transaction.These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
pbsimon82 wrote:
This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
You contact itunes support, just as it told you to do
http://www.apple.com/support/itunes/contact/ -
when i'm going to pay for my due purchases on iTunes it showing "Please contact iTunes support to complete this transaction" and i cannot pay or download any content anymore!
Ok, I'll Try!
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When i verify my payment info,the itunes just tells me contact itunes support
when i verify my payment info,the itunes just tells me contact itunes support
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.
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