Itunes told me to delete the backup for my iphone 5

iI got a message sayng Itunes could not back up the iphone "name" bacause the backuo was corrupt or not compatible with the iphone delete the backup and try again.. Well I deleted the backup and tried it again and I still get the same message now what do I do?

I've had the Iphone4S since it came out and just recently it has been telling me the same thing about corrupt backup. I follwed your instructions and it worked. Thanks for the help!

Similar Messages

  • HT201210 I have a message saying "iTunes could not back up the "Owner's iPhone" because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again. My question is, how do i locate and delete the backup in q

    While trying to update my iPhone 4s I received this "iTunes could not backup the i Phone "Owner's iPhone" because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again. I have a PC and cannot find the backup in question to delete. Any ideas?

    Here are location of your Backup folder(s):
    Win7 - C:\Users\<username>\AppData\Roaming\Apple Computer\Mobile Sync\Backup
    Vista - C:\Users\<username>\AppData\Roaming\Mobile Sync\Backup
    Winxp- C:\Documents and Settings\<username>\Application Data\Apple Computer\Mobile Sync\Backup

  • How to resolve error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again."

    I inadvertently deleted my iPhone backup on my MacBook Pro. I restored iPhone to factory settings and then synced remotely with iCloud. However the error message repeatedly states:
    iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again.
    Any ideas as to how this can be resolved please. Thank you very much.

    My wife's iPhone 5 would not backup, after upgrading to iOS 8.     The "genius" at the Apple store succeeded in DELETING, the only recent backup of her phone so
    recovery became more critical.
    I followed all the procedures for troubleshooting it, but still it would try to backup and then stop due to an error. We particularly wanted to preserve some game data/history/progress that she'd been working on for years.      This game (Dream Fish) would no longer open after the iOS 8 upgrade ... and the phone would not successfully backup, and so we had no confidence that it would restore from an older backup either.       I googled for solution and found Phoneview and iFunBox.      These apps allow you to see & access data files in the iPhone.      Phoneview was too fragile and crashed when copying a file any size.     
    I found "iFunBox".     iFunBox was excellent.      I used iFunBox to recover her game data.    It allows you to make a copy of data files that reside on the iPhone... and store them as a manual backup on the Mac.
    And in the process I found 2 games that caused iFunBox to crash.      The 2 games in question were not important enough to try to keep, so I deleted them from the iPhone.
    So then, I had a manual backup of the important iPhone data, and had eliminated two game files that apparently had a conflict with iOS 8.
    My next Backup attempt was successful.        The iPhone with iOS 8 would now backup to both the Mac and to the Cloud.
    Next I deleted Dream Fish from the iPhone and downloaded a fresh version from the Cloud.    The new Dream Fish with no history opened in iOS 8.
    Then I used iFunBox to copy my wife's Dream Fish data history from the Mac back into the new game.
    Once the transfer was complete, Dream Fish would now OPEN and all of her progress was there and working like normal.
    Hope this helps.

  • HT1766 Error message: "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone.  Delete the backup for this iPhone, then try again." But how do I delete the backup?

    Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone.  Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.

    We had this problem after upgrading to iOS 8.       The iPhone 5 would not backup either to the cloud or to the computer.   Backup always ended with an error message.
    Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
    would crash iFunBox.      They were not important games for us, so I didn't try to isolate the offending data files.     And I deleted the two games from the iPhone.
    Apparently these two games conflicted with iOS 8 just as they did with iFunBox.      The next backup without those games was then successful.
    I backed up to both the Mac and the cloud.
    Hope this helps.

  • I tried to update my iPhone4's, but get the following error message:   iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

    I tried to update my iPhone4's, but get the following error message:   iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

    The solution will be found here, select your computer type and software.
    http://support.apple.com/kb/TS2529

  • HT201413 How do I delete the Backup for my iPhone?

    I am having problems putting music onto my iPhone from my computer. I attempted to symc them together but I keep getting the following suggestion to solve the problem:
    Delete the backup for this iPhone
    I need to know step by step instructions to do so. Somebody help me please

    Edit > Preferences > Devices. Highlight a backup and press delete backup.
    tt2

  • ITunes could not back up the iPhone "Name" because the backup was corrupt or not compatible with the iPhone. Please delete the backup for this iPhone, then try again.

    The above message is what I get when i try to back up my iPhone 4s to my PC. I tried deleting the backup through Edit > Preferences and so on, but I still get the same message! How can I get rid of this message and backup my iPhone? It worked fine two days ago. Any help would be much appreciated.

    https://discussions.apple.com/message/13385376

  • "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again"

    Can I please ask that if this is a known issue why isn't anyone getting it fixed.
    I had a baby in December and I had recordings of her laughing and talking for the 1st time on the phone and countless photos and non of them will sync because of this error. The last time the phone synced successfully was December 2010 so it has reverted back to that and I am so discusted with this... I really would like some sort of explination to this as a good few of my friends have had the same error and no one seems to looking into this.. Who is going to give me back all my memories of my baby???????????

    Same thing happened to me. !!00 photo of my daughter and me (plus alot of other video/photo from the past 3 yrs. Not happy with Apple at all right now

  • Every time I sync my itouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod.  Delete the backup for this iPod, then try again." But I get the same message again.... Any ideas?

    Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod.  Delete the backup for this iPod, then try again."  However, when I follow these instructions, delete the backup and try again - I get the same message.  Any ideas what is wrong?

    Hi,
    Try this thread.    https://discussions.apple.com/message/12661408?messageID=12661408
    Carolyn  

  • I just got my refurb iPad in the mail. I am trying to set it up, but im getting this message "iTunes could not back up the ipad because the backup was corrupt or not compatable with the ipad. Delete the backup for this ipad. then try again." How?

    I just got my refurb iPad in the mail. I am trying to set it up, but i am getting this error message " iTunes could not back up the ipad because the backup was corrupt or not compatable with the ipad. Delete the backup for this ipad. Then try agian." How do I do that?

    It sounds like the iPad wasn't erased to me. If the iPad is totally cleared of content, there should be nothing on it and no backup to create.
    Without connecting the iPad to your computer - Launch iTunes on you computer and go to Edit>Prefences>Devices. Do you see an iPad backup in there? If you do see it, delete it.

  • HT201210 iTunes keeps telling me I need to delete the backup for my iPod or something because it's corrupt before I can update and re-backup my iPod. How do I do this?

    It's all in the title.

    Then delete the backup. Go to iTunes>Preferences>Devices and select the backup and click on Delete.

  • How can i delete the backup for this ipod

    ipod will not sinc, box says deete the backup for this ipod and try again. how? any help please

    Go into the iTunes Preferences>Devices - select your iPod Touch backup and hit delete backup.

  • Can I safely delete the backup on my iPhone?

    I recently upgraded from an iPhone 4 to an iPhone 6. I backed up my 4 to my computer and then transferred all the info from it (contacts, etc) to my 6. But the backup of the 4 is still on my iPhone 6 and since it's taking up a lot of space I'd like to delete it from the 6 but not my computer (in case I need it again). I just want to make sure that deleting it on my phone won't also "sync delete" it on my computer (I'm not totally sure how syncing works).

    Syncing and backing up to iTunes are two different things:
    Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
    Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support
    But the backup of the 4 is still on my iPhone 6 and since it's taking up a lot of space I'd like to delete it from the 6 but not my computer (in case I need it again).
    Not sure what you mean delete the back up from your iphone 6

  • I have deleted my backup for my iphone on my computer

    How can I get my backup back or download?
    I use a windows 7 pc!
    Thanks

    If it is still in the recycle bin on your computer, simply restore it to the original location.
    Check the backup of  your computer, assuming you actually backup the computer.
    If you do not backup the computer and it's not in the recycle bin, there is nothing to restore.
    The backups of the iPhone only exist on your computer and the backup of your computer (if you back it up).  The backups NEVER get uploaded anywhere unless YOU upload them somewhere.

  • Does iTunes backup each piece of equipment into a separate account? When I retrieve backup for my iPod I get the backup for my iPhone.

    I have 1 iPod touch, 1 iPod 4th gen, 1 iPhone 3GS, 1 iPad, and 2 iPAD2's on my account. Is there a maximum number of units that you can have on 1 account. Also how do backups work? Do they all backup to 1 account or do they backup to separate accounts for each unit. When I do a software upgrade I wind up with info from my iPhone on my iPod despite not letting it synch.

    I have a dead Quad Pro
    Susan,
    how dead is your computer?
    Did the system drive survive? You could get try to remove the drive from the mac and have it put into an enclosue, so you can use it as an external drive.
    But if the system drive is dead as well, I do not see a way to read the data on your dead computer.
    -- Léonie

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