Itunes told me to download and now i can't open itunes

It told me to download version 7.1.1 and i did. Once i did that i restarted my computer and when i tried to open itunes it told me that the action is valid only when the product is installed. So i went back to itunes online and re-downloaded it. When it got to the removing of the old itunes it came up with this Documentsandsettings\allusers\applicationdata\applecomputer\installercache\itun es7.1.0.59\itunes.msi It told me to try and locat this and i did i couldn't find it anyplace on my computer
What should i do know...i have over 4000 songs and im not about to delete itunes from my computer and reinstall it, because i will lose alot of my songs.
Windows XP

when i tried to open itunes it told me that the action is valid only when the product is installed. So i went back to itunes online and re-downloaded it. When it got to the removing of the old itunes it came up with this Documentsandsettings\allusers\applicationdata\applecomputer\installercache\itun es7.1.0.59\itunes.msi
if no joy with beau's suggestion, try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Similar Messages

HT1926 Latest iTunes software wont completely download and now I can't open iTunes at all?

Hi! I really hope someone can help me with this-
iTunes just had a popup that there was new software to install, so I chose the update to iTunes. The download was almost finished, but then it stopped and said there was a problem with the download (obviously) and to try to install it from within the program. Fine by me. Only, I can't open iTunes now?? It tells me that, "The item refered to by this shortcut cannot be accessed. You may not have the appropriate permissions."
I'm not even going to try and pretend that I know what that means, lol. I searched my entire computer for iTunes and every shortcut/folder/etc with 'iTunes' in it gives me an error message of some sorts. D:
I even tried to re-download iTunes from this site, but it gets halfway and then gives me error message 2324.
What do I do from here? I really don't want to uninstall iTunes (if it even still exists on my computer) because I'm afraid I'll all the modified song information that I just spent literately hours updating last week. >_<
-Sica

Similar problem here. iTunes11 notified me it was available. However, auto-update failed. So, I downloaded for manual update. That failed with "permission" message. I am administrator on this machine (WIN7). I tried uninstalling old version, but it failed with same permission issue. I now can't start iTunes... throws permission message. So, I'm completely dead in the water. Does this stuff get tested before it's shipped?

HT1926 I tried to update my itune with the latest update and now I can't use itunes at all . All I get is MSVCR80.dll and then Error7 (windows error 126) what can I do ????

I tried to update my itune with the latest update and now i can't use itune at all . I have tried reinstalling it . all get is MSVCR80.dll and then I get Error 7 (windows erreor 126) . Need help please .

Similar problem here. iTunes11 notified me it was available. However, auto-update failed. So, I downloaded for manual update. That failed with "permission" message. I am administrator on this machine (WIN7). I tried uninstalling old version, but it failed with same permission issue. I now can't start iTunes... throws permission message. So, I'm completely dead in the water. Does this stuff get tested before it's shipped?

I tried to download the new verison of itunes and now i can't open itunes. it says error 126. what do i do?

How do i fix error 126?

I Had this problem along with the error message that it's missing the driver GNSDK_DSP.DLL. I am Windows XP and fixed the error by going to Start>My Computer>Add or Remove Programs
When the Add or Remove programs list is "populated", Find iTunes on it. Click the link that says "For more information" and the iTunes box will expand. You will see a button that says "Repair" and it says to reinstall the program if it is not working correctly, use the "Repair" button. I clicked the Repair button and it automatically started the reinstall. When all the progress bars disappear (it doesn't really give you any other indication that its done) click the "close" button and try to open iTunes again. It worked first time for me. I also saw another forum where someone said it worked for the other Windows versions by following the same route, just that in other windows versions it might be "Computer" instead of "My Computer" and the Add or Remove Programs function is also called something else. Hope this helps somebody having this problem. It drove me crazy finding the answer, but the fix was super simple once I found out what to do.

I installed an iTunes update on my Windows Vista PC and now I can't open itunes. It says MSVCR80.dll not found. What can I do pls?

Hi, I downloaded an itunes update to my windows vista pc a couple of days ago.
Now I cannot open itunes because I am told that MSVCR80.dll can not be found.
What is my best course of action please?

Troubleshooting issues with iTunes for Windows updates - MSVCR80

Memory is supposedly Full, deleted some files, and now I can't open Itunes.

I have a Macbook Pro but I don't play any games, I've never downloaded movies, but I do download music approx. 16GB and pictures...though not sure how to see how much memory these take up. Recently I've had trouble because my computer keeps notifying me that there is no space on the startup disk...which I can't understand why because I don't really have many files or programs on my computer. I've been deleting old files or things I don't really use and now my Itunes won't open saying there's an error (13014). So I have several questions, what is the best way to make space on the "startup disk" whatever that means, and how can I fix the error that's preventing me from accessing itunes? I have a feeling that my pictures might be taking up a lot of the space, how do I know when a single picture is too large and how could I condense them? Also when the memory gets full, my Microsoft Word starts acting all funky, is it because of the full memory? Thanks for your time:)
-Danny

Just as a matter of info you have posted in the MacBook Pro (Late 2008 and 2009) > Using your MacBook Pro (Late 2008 and 2009) forums. Not that your issue matters matters so much where it's posted but in the future you would want to post where users have similar hardware as you do, MacBook Pro (Original)
http://discussions.apple.com/category.jspa?categoryID=250
In any case as F Shippey suggests you may have directory issues. If Disk Utility cannot repair the directory then you may need a stronger disk utility like DiskWarrior to rebuild the directory.

Tried to update and now I can't open Itunes at all...

I don't know what I did wrong but last night I wanted to purchase some music to download on my nana gen 1 and it wouldn't let me unless I updated, so I did...well now my itunes won't open at all! The shortcut Icon is on my screen but it won't work...HELP!!! I don't want to lose all of my music! I wan't to cry!! Does anyone know what to do?

Hello bajura007,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

I was told to update iTunes. The update failed. Now I can't open iTunes but get the following messages: The program can't start because MSVCR80.dll is missing from your computer. Try reinstating the program to fix this problem. Then I get iTunes was not

I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support

Troubleshooting issues with iTunes for Windows updates - MSVCR80

I recently upgraded to lion 10.7 and now I can't open itunes or do any software upgrades. Not even 10.7.1! Help

I just upgraded to lion 10.7 and when I tried to use itunes an error message came up saying that itunes may not work with this version of Mac OS X. So I tried to update my software, starting wtih 10.7.1 and it said "Mac OS X update cant be installed on this disk. The volume does not meet hte requirements for this update."
I have 48.19 GB on my HD so I'm not sure why it's saying that. I tried to do skip ahead to 10.7.5 and it said the same thing.

I think you're using a Lion developer version. Open  > About this Mac > More Info, and copy Software here. Did you purchase Lion in the App Store?

I downloaded newest itunes version and it would not install properly and now i can't open it. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. anybody having this problem.

i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034

i downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034

Hello CHENSLER68,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

I recently downloaded a movie from itunes from my work computer and now I can't get it on my home computer. I have already hit the button add recent downloads. I can

I recently downloaded a movie from itunes from my work computer and now I can't get it on my home computer. I have already hit the button add recent downloads. Any suggestions?

If it's a purchase, click here and follow the instructions.
If it's a rental, you can't.
(91159)

HT1926 I was loading an update to my i-Tunes for my computer and got an error message and now I can not open my computer itunes and may have lost all the content. What do I do?

I got a request from apple to update my itunes and while uploading the update, the program gave an error message and now I can not open my itunes and fear that all my music etc is gone? what do I do to correct this problem?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1222 I just updated iTunes to the latest version and now I can't play more than have of my songs. Says it can find it and then leasds me to locate it. I don't know where to look. Help!!!

I just updated iTunes to the latest version and now I can't play more than half of my songs. When I click on a song it comes back and states that it can't find it and prompts me to try and locate it. I don't know where to look. Help!!!!

Hi ldhong,
There are a few ideas in this article on how and where to look for missing iTunes media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Hope this helps!
- Ari

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?

I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks Jo

Run Software Update, wait till all the updates have finished downloading then restart the mac.

Itunes told me to download and now i can't open itunes

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