Itunes transfer problem

Hi,i have the win 8 with 64 bit os.since i moved over my itunes,the setting have changed.(file names in itunes)anyone know how to help?

no mac.com address,also transfer used to work but in the past week it has stopped working,my connection to the itunes store was also not working but i fixed that, now the transfer problem remains

Similar Messages

  • Strange iTunes Transfer Problem

    Hey all, first time poster.
    Not sure if this is the correct section for this, so I apologize in advance if it isnt.
    Currently running iTunes 7.5, but the problem I am having existed prior to upgrading to 7.5.
    I have 1200 or so songs (mp3 format) and 19 tv shows i purchased from the iTunes store. I was originally using an 8gb ipod nano (2nd gen) and recently purchased an 80gig ipod classic. iTunes automatically recognizes the ipod classic or nano when they are connected to the pc and automatically begin to sync when connected.
    The strange issue I am having is that iTunes did not transfer all the tv shows, only 15/19 to the ipod classic. All episodes are checked for transfer in iTunes, so i'm not sure why they havent all transferred over to the classic.
    A second problem I am having is that even though I have album artwork in iTunes for every single album I have, only SOME songs show album artowrk, and others do not. For example, the album artwork will display for one song, and not on another song, both from the same cd. This issue is happening both on my nano and my ipod classic.
    Any ideas? Thanks in advance for the help!

    jusion,
    This can happen with shortcuts created by Windows installer sometimes with iTunes or other programs.
    You should be able to create a new shortcut to iTunes.exe in Program Files, put it where you want, and delete the ones you don't want.
    Hope this helps,
    Nathan C.

  • IMOVIE08/IPHOTO08 TRANSFER PROBLEM QUESTION... HELP HELP HELP!!!

    IMOVIE/IPHOTO TRANSFER PROBLEM QUESTION... HELP HELP HELP!!!
    much like the email above, i am having trouble importing movies --all taken with my same nikon camera and uploaded to iphoto-- from iphoto08 to imovie08. i did a software update today and half the movies i wanted from iphoto, somehow, ended up on imovie. not the half i need to work with, by the way. just came back from christmas with the family. the first time my dad has seen my son. the first time my wife has seen my dad. lots of pictures. my dad wants copies. i got great ideas about making him a DVD... in imovie, i choose, "import movies", follow the steps, create a new event AND... no movie clips show up in my new event... BUT, when i click "mac HD" on my desktop and go the "imovie events", i see the movies is just supposedly imported to imovie as files and can watch them. doesn't help me much when trying to create a movie to send to my dad. no video is played in imovie. HELP HELP HELP!!! i went so far as to trash my 15 movies from iphoto because i thought perhaps the computer was seeing them as photos and not movies. right now my vacation movies are on my desktop. how can i get them to show up in imovie and start my project? HELP HELP HELP!!!

    I think you have set your iPod to an option which everytime you connect it to itunes, it will delete all songs on it and replace it with songs currently in your library. What you need to do is click on the ipod on the sidebar, and on the bottem of the new page click the tick box that says "Manually manage music and video". That way you can delete old songs from your computer and they will stay on your ipod everytime you connect it. Hope that helps ^_^
      Windows XP Pro  

  • Issues with NMT and iTunes transfer.

    Having major problems getting Nokia Multimedia Transfer to work.  I am using:
    N82
    16GB memory card
    NMT 1.4
    iTunes 8.0.2
    Mac OSX 10.5.6
    10GB of music files (2000+ tracks)
    USB connection
    Problems:
    I get no N82 device folder in iTunes no matter what order I connect and start things.  "Enable iTunes Transfer" is selected in Device Settings.  I can see a list of iTunes folders and playlists, select them and click Start iTunes Transfer.
    The transfer appears to be happening but it is extremely slow and freezes intermittently. When I restart the transfer it spends up to an hour "Getting list of files on device".  It then spends another hour or so deleting files with names like TMPxxxxx.$$$.  I have let the transfer run overnight (8 hours) and it has only transferred about half of the content before freezing again. 
    Of the tracks that have transferred, when I try to add them to the Music Player using Refresh, each track takes about 10 seconds to add.  With 2000+ tracks I'm looking at 5.5 hours to load the Player.  Is this right?
    When I start the Music Player it is taking 30-60 seconds to load and is extremely slow to navigate around; 30-60 second lags after each button press.  In all other respects the phone is fast and responsive.
    Is this typical of this device and the associated software?  If it is then I'll be sending the phone back as music playout was one of my key purchasing criteria.  At this rate I wouldn't even rate this as a "toy" let alone a serious alternative to a dedicated MP3 player!

    Hi,
    Thank you for your valuable feedback.
    Please follow the steps below and check if it works.
    -Open HDD-Library-Application Support-Find and Delete the entire Nokia Multimedia Transfer folder.
    -Then navigate to users-Library-Application Support -Nokia Multimedia Transfer (delete) -Applications-Nokia Multimedia Tranfer-Control Click-Show package contents.
    -Delete the entire contents folder.
    -Make sure the trash is empty.
    -Download and install NMT again from www.nokia.com/mac
    -Now connect the device
    -Go to NMT> Tools and Settings > Check for updates now
    -Reboot Mac and then transfer.
    Note: Using a 16Gb is officially not supported by the device, therefore the device might perform slow. Please check the device specification from the link provided below. http://www.forum.nokia.com/devices/N82
    Hopefully this helps
    Regards
    Sandy 
    Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

  • I deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.

    i deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.i have this problem only with tunes. maybe my conection freezes for a sec idk

    Sorry I gave this a 'this helped me' but after a long struggle I found some ticked box somewhere from some unauthorised chrome extension blaaa....... the link you gave was great, not only did it confirm all the bad things google is supposed to be up to it provided a better browser. Cheers man.
    Anyone who find this; I disabled all extension in chrome. I then searched the word proxy in the settings section. A button came up, "change proxy settings" I clicked on it. Earlier it was greyed out as an extension was interefering.. It brought up a box with my own settings from my computer. Then I clicked LAN settings, then unchecked the 'Use a proxy server' button.
    P.S. If you're using chrome, bail, and dowload Komodo Dragon. It's virtually identical, but you're not tracked, and you can use chrome extensions, and you can quickily transfer your chrome preferences into it.

  • Can't download music - seems to be an iTunes Match problem

    I have iTunes Match activated, which is working fine on my iPad and iPhone.  However I cannot download purchased music onto the iMac. 
    In my household there is a shared iMac and each user has a different login & password.  Only I know my login password.  I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now.  Auto-download has been disabled for several months now because I don't want everything downloaded automatically.  All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon.  This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home.  Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID.  However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID. 
    The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems.  Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match.  Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
    Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
    (iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

    you have to convert your videos...
    google videoera ipod converter

  • Need Help...Do I have The mother of all itunes software problems???

    I am in desperate need of help. I have fried three new ipod touches in two days. I Purchased a new 32GB 2d Gen ipod touch on Mon. 11/24. Worked okay till Friday 11/28. When I tried to sync with new additions, a warning came up “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista windows warning “USB device not recognized”
    When I disconnected the touch I found that it could not be started. Tried a forced restore pressing the sleep switch and the home button together. That did not work.
    Brought the touch to my apple store genius bar on Saturday and they too couldn’t get it to work. They switched out the ipod with a new one. Brought the new one home connected it and it received the new ipod touch software download okay. But when it tried to sync the same problem repeated…the two pop up warnings as before and a second dead ipod!
    I then synced my ipod classic with no problems, so it appears the itunes software is okay. I’ve scheduled another appointment with the local apple store genius bar again.
    When I took the new fried touch back to the Apple genius bar, it was switched out again. It was activated (by the initial step ipod touch software download on their computer.
    I brought my laptop with me so we could test the syncing. The syncing proceeded initially for several minutes, and then the dreaded pop up warnings appeared
    “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista warning “USB device not recognized”
    The new replacement ipod touch was also fried.
    The tech gave me yet another new ipod touch. He had never encountered such a problem and advised me delete and reinstall itunes and call the APL CARE 800 support number and go over the problem with one of their techs who have a broad range of experience in dealing with possible PC related issues.
    As my other ipod has no problem syncing from the same laptop (Dell Inspiron 1520 using Vista) I am wondering if the problem might be a corrupted Itunes software problem that affects only the touch and not the ipod classics.
    Has anyone heard of a bad itunes software related problem? I googled this and could find no info. Thanks for your help!

    If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
    You will have to have all computers authorised with the relevant Apple ID's
    Store  >  Authorise this computer...
    This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
    If both Computers use the same apple id this step is not required.

  • ITunes Encountering Problems When Importing CDs

    Since I allowed an iTunes update about a month ago (?), I've been having problems importing certain (apparently random) CDs. I import a lot of books on CD, and many times "iTunes encounters a problem and has to shut down." Not always. For example, the book I'm trying to import this afternoon worked fine on the first disc, but not at all on the second. I got the shutdown message after only a few seconds. I always join the tracks before importing.
    Earlier today, I was having trouble with a number of discs, but it would occur when the import was much further along. I thought I'd figured out a workaround -- instead of joining all the tracks on the CD, I joined them into two sets, each half the size of the full CD. Then imported them one at a time. Worked like a charm for about 5 discs. Then I started importing a new book, thought I'd get brave and try to import a whole CD. Worked like a charm on CD #1. Then I got to #2, and not only did it only work for a few seconds before shutting down iTunes when they were all joined together, when I tried my workaround, that didn't work either.
    I'm running iTunes 6.0.1.3, with CD Driver 2.0.4.3 and CD Driver DLL 2.0.3.2.
    I ran CD diagnostics on the disc I'm currently having trouble with. Here are the results:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dell DXP051
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
    IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskHP_____PSC_2350_______1.00, Bus Type USB
    IDE\CdRomHL-DT-STCD-RW_GCE-8487B________________F109___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomPHILIPSDVD+-RW_DVD8701_________________5D24___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: HL-DT-ST CD-RW GCE-8487B, Rev F109
    Drive is empty.
    F: PHILIPS DVD+-RW DVD8701, Rev 5D24
    Audio CD in drive.
    Found 15 songs on CD, playing time 75:07 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 05:36:43
    Track 3, start time 10:01:71
    Track 4, start time 14:56:47
    Track 5, start time 19:51:28
    Track 6, start time 24:55:64
    Track 7, start time 30:00:58
    Track 8, start time 35:09:59
    Track 9, start time 39:59:28
    Track 10, start time 45:29:17
    Track 11, start time 50:01:68
    Track 12, start time 55:10:44
    Track 13, start time 59:51:18
    Track 14, start time 64:40:65
    Track 15, start time 69:36:24
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 12 16 24 32 40 48.
    The drive CDRW speeds are: 12.
    The drive DVDR speeds are: 12.
    The drive DVDRW speeds are: 12.
    And oh, by the way, I have the same problem whether I use the computer's CD drive or the DVD drive. Can anyone see any reason why this would happen? And what I can do to fix it?
    Judi P
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM

    Well, thanks for all the help, folks.
    After playing around with every permutation I could think of under preferences\advanced\importing, in desparation (because the problem kept getting worse - to the point that I couldn't import any joined tracks at all) I allowed a version update to 6.0.4.2.
    No more problem.

  • Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

    Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

    I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

  • A solution for iTunes install problems

    I upgraded to the latest ver of iTunes and immediately had ALL the problems posted all over the 'net.
    The following is what worked for me.
    BACKUP!!! Set a Restore Point. Back up your REGISTRY. It is critical that you back it up beforehand and use caution while cleaning it. Please do this in case everything goes T. U.
    Remove all references to iTunes, iPod and Quick Time. There are literally thousands and you must get rid of all of them.
    Find, download, install a copy of jv16 Power Tools.
    Then:
    1. BACKUP! Set Restore Point! Back up your Registry! Did I mention backing up?
    1a. Be very careful cleaning out the Registry. Take your time. Go slowly. Make sure that what you delete is only iTunes-related. Check twice before deleting. Take. Your. Time.
    1b. The Registry is your PCs mind; do not scramble it. You will be sad.
    2. Using jv16s Software Manager, uninstall iTunes, iPod and Quick Time.
    3. Using jv16s Registry Finder, one at a time, search for and delete ALL references to iPod, iTunes, Quick Time and Apple Computer (BE CAREFUL; it will give you references to various 'applets" and "appletalk"; do NOT delete those. Only Apple Computer stuff.)
    4. Using Microsofts Search function, search for all remaining references to iTunes, iPod, Apple Computer (leave applets alone) and most importantly-Quick Time.
    5. When you are certain that everything that says Apple Computer, Apple, iPod, iTunes and Quick Time exists no more on your PC, Reboot.
    6. Go to www.old-software.com and download an old copy of iTunes. The one that finally worked for me was iTunes v 6.0.5
    7. Install an old version of iTunes. DO NOT USE THE LATEST VERSION OF iTUNES! Thats what caused the problems in the first place.
    8. Reboot.
    Even though you previously "uninstalled" iTunes, probably using the Add Remove Programs application in Control Panel, there remains behind thousands of pieces, parts and references to iTunes and Quick Time, in the Registry, TEMP files, Documents and Settings (Application Data and Local Settings), in Windows/system32 and a hundred other places. You gotta get rid of it all.
    Quick Time seems to be the main culprit, but in the end I had to get rid of all traces of all of the Apple applications before I could install again and get it to work.
    It took me 3 days to figure out this procedure but once I did, it took only an hour to do it.
    I've seen a couple other procedures recently posted here that look good. If you are uncomfortable with going into the Registry, try one of those others first.
    And fer cryin' out loud, Apple. Yank the latest version of iTunes off your site. I did a Google search for "iTunes installation problems" and came up with 700,000 hits. Do ya think you might have a problem?
      Windows XP   Try testing your upgrades before releasing them!

    Im trying your method right now, when im finished ill let you know how it worked out. I agree with your comment on apple needing to pull the latest version and get a version that actually works.

  • File transfer problem

    I have a 2009 intel iMAC running 10.6.8.  Several months ago it developed a file transfer problem.  When transferring files to an external server via ethernet cable, most of the time it will only let me transfer one file at a time whether is a small word document or a large video file that is several gigabytes.   Even with transferring just one file, the elapsed time bar will not indicate the file has completely transferred.  It stays open and appears as if it is still trying to transfer even though the file size transferred is equal to the size of the file.  Plus the only way I can close the the transfer bar is to relaunch finder.  Then when I go to the folder it was transferring it to, the entire file will be there.
    Suggestions?

    Have you tried restarting the external drive and the computer?

  • HT1923 I downloaded Itunes and keep getting a runtime error R6034 and was told to contact Itunes about problem/

    I downloaded Itunes and keep getting a runtime error R6034 and was told to contact Itunes about problem/

    First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
    http://www.apple.com/itunes/download/
    If you still get the errors after that, try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • New to MacBook - slow LAN file transfer problem

    My new MacBook is painfully slow when wifi-ing to my house LAN.
    I turned in my old G4 iBook for a MacBook (2GHz C2D, 2GB, 10.4.9, all updates). I have a LAN that consists of a wired 1G Ethernet backbone (a Mini and a Powermac G5 are wired in) and a Snow AEB that provides 802.11g wifi access to the LAN. The wired LAN connects to a D-Link GB Ethernet switch so the wired systems can exchange files fast. The switch connects to a D-Link EBR2310 router that connects to a cable modem to ComCast. The router has the latest firmware (1.05, it's an 'A' version router).
    The Mini, G5, and MB are static IPs on the LAN. The D-Link router passes out DHCP addresses >100, with addresses <101 reserved for static LAN IPs. I use static IPs for network reliability when recovering from power outages and other unforeseen glitches. The LAN has worked very well in this configuration, with fast file transfers among machines and good stability.
    With my old 802.11g G4 iBook, I was able to watch DVDs that are stored on an external FW drive connected to the Mini. No stalls, no pauses, no dropouts - MenuMeters showed an average throughput of about 700KBytes/sec on the iBook when viewing a DVD. I used both VLC and DVD Player with good results.
    With my new MacBook, I can't view my DVD files. 802.11g network transfer rates to the MB (indicated by MenuMeters and by Activity Monitor) vary rapidly from a high of about 1.1 MBytes/sec to 20 KBytes/sec. Movies stall, skip, etc.
    Simple file copies from one system to another are also much slower with the MacBook - an average of ~100KBytes/sec vs. ~ 1.5 MBytes/sec with my old iBook. In short, the MacBook is dog-slow in file transfers from the other machines compared with my old iBook when using the wifi connection, with no change to the network infrastructure in going from the old laptop to the new. I would like to fix this.
    My AEB is set up in bridge mode (simple access point) with WPA2 security. All three Macs are completely current with latest updates, as is the Snow AEB. The MB has 4 bars of signal strength. Slow file transfer problem does not change when moving the MB to or from the AEB.
    Curiously, when I download a large file (like the Intel 10.4.9 combo update), the MB shows a steady ~800KBytes/sec download speed, with none of the speed variation it shows with file transfers from either the Mini or the G5. File transfers to/from the MB to either of the other Macs are very slow.
    Both the Mini and the G5 have Airport cards: when I switch them from wired Ethernet LAN to wifi LAN, they transfer files between each other at ~ 2MBytes/sec - about what you'd expect from an 802.11g protocol. So the slow file transfer doesn't seem to be due to the AEB, it seems to be specific to the MacBook. When I connect the MB using its hardware Ethernet port, files transfer just as fast as the other systems.
    I have tried these measures, without effect on the problem:
    - power off/restart of every component in the system;
    - changing the AEB to an open network mode;
    - changing the MB from static IP to DHCP;
    - toggling IPv6 on/off;
    - running no applications other than Finder on all systems;
    Activity Monitor on the MB doesn't show anything sucking up CPU cycles during file transfers. I have plenty of RAM. The only thing I've changed in the network is the swap of the iBook for the MacBook.
    Can anyone suggest what else I can try to make acquisition of this nice shiny MacBook a step forward, rather than a step back? Thank you!
    G5 DP 1.8, Mini CD1.83 GHz, MacBook C2D,2GHz   Mac OS X (10.4.9)  
    G5 DP 1.8, Mini 1.83 GHz, G4 iBook   Mac OS X (10.4.8)  
    G5 DP 1.8, Mini 1.83 GHz, G4 iBook   Mac OS X (10.4.8)  

    Hi,
    Did you want to use the Live Migrations for that?
    We recommend that you configure separate dedicated networks with gigabit or faster speed for live migration traffic and cluster communication, and these networks should be separate from the network used by the management operating system, and from the network
    used by the virtual machines.
    For more and detail information, please refer to:
    http://technet.microsoft.com/en-us/library/ff428137(WS.10).aspx
    Regards.
    Vivian Wang

  • Solution to the "One Moment Please connecting to the iTunes store" Problem

    Thought I would post this as a new topic because I see many people had the same problem as I do (did).
    I kept getting the "One Momement Please connecting to the iTunes store" problem and could not figure out what was going on. I basically turned off everything I could think of "firewall, antivirus, antispyware, you name it and it still was not working.
    Then I found in a thread the suggestion to delete my iTune preferences file. I did it and voila... all was fine.
    So... here are the instructions. Do this first before you try anything else. It may save you A LOT OF TIME.
    For VISTA the pref file is found at: C:\Users\+user name+\AppData\Roaming\Apple Computer\iTunes. Delete the file named "iTunesPrefs.xml", restart i-Tunes and it will reset all of you preferences. You will need to enable "show hidden folders" in Folder Options in the control panel as "AppData" will be hidden otherwise.
    Hope this helps. I wished I'd seen it earlier.

    Unfortunately deleting the iTunesPrefs.xml didn't work for me and others.
    Try this. Click on Edit..Preferences...Parental Control and place a check mark in the box to the left of iTunes Store, also place a check mark in the box to the left of Allow access to iTunes U as well and then click OK.
    Now go to the store. Finally, return to Parental Control and remove the check mark beside iTunes Store.
    Hopefully you will now be able to access the iTunes Store without the dreaded One Moment please message.

  • TS4123 I have problem with iTunes story (secure link to itunes store failed). I make In the "Command Prompt" screen, type in   netsh winsock reset the itune story is solve but after i close itunes the problem is back

    I have problem with iTunes story (secure link to itunes store failed). I make In the "Command Prompt" screen, type in   netsh winsock reset the itune story is solve but after i close itunes the problem is back

    The results show that you have a proxy server set and this can often cause problems with iTunes.
    The proxy setting can be accessed in Internet options>>Connections>>LAN Settings.
    Try un-checking the proxy server check box.
    It might also be a good idea to run a malware check if you didn't know you had the proxy server set.
    You can download a free version of an excellent scanner- Malwarebytes here:
    http://www.malwarebytes.org/

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